Then at the 34:40 mark, I talk with DoNotPay CEO Joshua Browder. His company is helping consumers cancel their gym memberships, dispute charges, and otherwise stand up to big corporations.
Browder got some heat for planning to have an artificial intelligence-powered lawyer argue in court. Ultimately, he reversed course under pressure from the legal world.
Browder envisions a world where AI is fighting other AIs. Companies use artificial intelligence to power their chatbots and to handle customer support. Consumers need to be armed with similarly powerful AI-powered tools to resist those companies.