Psychedelics, Micro Nuclear Reactors & Venture Turbulence (with Rebecca Kaden)
Newcomer PodJuly 25, 202300:43:2139.7 MB

Psychedelics, Micro Nuclear Reactors & Venture Turbulence (with Rebecca Kaden)

Union Square Ventures has some of the best performing funds in the venture capital industry.

As I’ve reported, USV-backer UTIMCO disclosed in a recent filing that USV had delivered the public investment fund an internal rate of return of 59%. And that number will likely go up over time. (For instance, USV portfolio company Casetext sold to Thomson Reuters for $650 million after the UTIMCO performance update.)

I invited USV managing partner Rebecca Kaden onto the Newcomer podcast to talk about how USV consistently invests in unconventional companies.

We started off our conversation talking about Journey Clinical, the psychedelics company, in which Kaden announced a Series A investment in January.

We also discussed USV’s $200 million climate fund strategy, her interest in the AI application layer, and how rising interest rates are effecting the venture capital asset class.

Give it a listen

Highlighted Excerpts

The transcript has been edited for clarity.

Eric: How do you repeatedly invest in weird things like psychedelics?

Rebecca: This thesis around access to care, which has attracted so much capital — some of it ours and is proving to be a good category — has been where the market has gone, but it’s actually only one piece of the puzzle. The way we get into things that are unusual is by having strong theses about where things are going versus being extremely opportunistic. Obviously, there’s a balance. But that thesis thinking is important. A lot of thesis work on this category really led to the belief that access to care is only half the puzzle. The other is how is care itself going to evolve, and you start unraveling that thread: how is care itself evolving? The real biggest last evolution of care is SSRIs. Those are prescription drugs and have been very important to the treatment for mental health crises, but there’s a lot of things they don’t treat. They’re not a one size fits all model. And they’re basically all we got, right? The innovation has not had a lot of other layers, except for psychedelics. And so we became very interested in psychedelics as the next card to get turned over and the next option in needing a bucket of options to treat a crisis.

Eric: There are pharmaceutical companies. If there’s money to be made, shouldn’t they be trying? What’s happening that it feels like you need a real outsider thinking to bring ketamine, a drug that’s legal, to people’s lives that the medical system is unable or unwilling to do what’s happening?

Rebecca: Well, this isn’t really unique to psychedelics or to mental health. Pharmaceutical companies make drugs, so the development of drugs goes with them, but the distribution and networks of access is outside of it. That’s not particularly new or unique here. That’s where business opportunity has been. So the idea is, when you talk about distribution and networks of access, that’s often where these business opportunities lie. The development of drugs is kind of a different beast, which lies in the pharmaceuticals. Why is there a business opportunity with creating access? Because the same reason technology drives business opportunity into anything. Offline access is slower, it’s more gated; it’s more piecemeal. You have to be at the right doctor at the right time, you have to find it. By creating a network, you just allow anyone anywhere to find access and education at a faster speed and with much broader supply, which brings efficiency to the market.

Eric: Do you think mushrooms are going to be on the table soon? Or how much was this a bet that the regulatory regime would change?

Rebecca: I don’t think mushrooms as we think about them in a recreational sense are just gonna get legalized, maybe they will, but that’s a separate kind of thing. I think other forms of psychedelics in formats that are right for care are very much going to get legalized. And actually, as we did our research, to us that’s a when not an if. When you dig into what’s going on clinical trials and in the clinical world, in some ways that seems pretty easy to bet on that these will continue to happen. And if not exactly the form that we’ve outlined, rapid new forms of options for care for mental health diseases are going to get approved and released. They’re going to need a network of education and distribution to go into the therapist network.

I do think there’s a regulatory risk here. There’s some amount of regulatory risk on psychedelics. We have to be honest about it. But I actually think more about regulatory risk across broader online healthcare in general. We’re at somewhat of a time of that whole market still getting worked out on not unique to mental health and not unique to psychedelics, but what you can prescribe online and to whom and to how and how to allow that really important access that we’ve come to rely on, but also do it in an appropriately controlled way.

Eric: You come from a consumer focused firm. When you were interviewing with USV, was it clear that you were shifting away from consumer, and how have you thought about consumer professionally?

Rebecca: We don’t think a lot about the divide in our portfolio if we think about our fund construction, or how we're looking at the world between consumer and B2B. What we think about is this thesis and the mechanics involved, for instance the role of building network driven businesses and the opportunity to leverage bottom up networks to create moats and scale and to broaden access by driving value and down costs systematically across categories we care about. Sometimes the right application when you pull the threads of that thesis is a consumer product or service, and sometimes it’s the enabling infrastructure of them. But most of USV’s investments had been one of those two things. They’ve either been the end application or the enabling infrastructure involved, but a common theme throughout our investments is how do you build important networks that can change industries, but rise outside of them. If you think about Journey Clinical, it’s a network of therapists. They’re stronger, and the more you add on to them, it’s a bottom up growing network of acquiring the therapist, even though it interacts with the healthcare system and can change it. But it’s growing this network outside of the infrastructure to then impact the existing structure. We really like that if you think across of our investments, and sometimes that turns out to be consumer, if you think about an Outschool in education, or a Duolingo, or a Twitter, and sometimes it turns out to be the enabling infrastructure or the B2B Marketplace application like Journey Clinical.

Eric: What are your thoughts on AI in consumer?

Rebecca: The piece of the AI craziness that I’m most excited about is the application layer. There’s still a lot of kind of complexity and uncertainty on the foundational model and on the enabling infrastructure on where equity value aggregates — how much of the stack the models own, how defensible those models are, how that shakes out — but what I feel like we can have more conviction about is that it unleashes a wave of consumer innovation that’s going to be really fun. The way this is gonna get utilized is by products that we want to use. I’m excited about unleashing this rejuvenated value around fun things to do, where the coolest thing about AI driven applications is they get better if people actually use them. So the strongest incentive of the team is to increase engagement and utility. The only way to do that is to combine utility with fun. There’s gonna be so many things in the market that if things aren’t fun to use, you’ll go to another option. But the team has a huge incentive to get you to stick because that’s how their product gets better. So if you think about something like Duolingo, which has been on this for a long time of leveraging machine learning and AI to create better consumer experiences — streaks, gamification, fun — infused with the utility of language learning is critical, because their product gets better if I use it. I’m really excited to see that apply to lots of different consumer applications. We’ve been talking a lot and everyone’s been talking a lot about whether they’re going to be moats. Is stickiness going to be possible? The barriers are so low. The moat is going to be fun and teams that can create rapid new fun things that keep you on the platform. We haven’t seen that in a while. I’m excited about it.



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00:00:01
Hey, I'm Eric Newcomer. This week we have Rebecca Cayden

00:00:04
on the show from Union Square Ventures.

00:00:06
Great episode. We start off talking about

00:00:08
psychedelics only gets more from from there.

00:00:11
We talked about US V's climate fund, the downturn, her career

00:00:15
in venture capital. I think you're really enjoying

00:00:17
the episode. Give it a list.

00:00:19
It's Eric Newcomer here with Rebecca Cayden at Union Square

00:00:23
Ventures. Very excited to have you on the

00:00:25
podcast. Thanks for joining me.

00:00:28
Thanks for having me. This is fun.

00:00:30
I think we first met when you were at Mavron.

00:00:34
We had dinner at one of maybe the mission Burma love.

00:00:38
Yeah, it's so good. I haven't been there in a long

00:00:40
time, but it's delicious. And then I've seen you.

00:00:44
I think especially memorable was the first Slow Ventures summit

00:00:48
for sort of the UP and comers were right.

00:00:50
You were sort of like the, I've made it, you know, I'm at USV

00:00:55
but I can sort of give the wisdom, yeah, to everybody else

00:01:00
a little earlier in their careers.

00:01:01
Anyway, a lot to talk about on the episode.

00:01:04
I mean I think later on maybe we'll talk about some of that

00:01:07
like you know, venture career stuff and sort of being at USV

00:01:12
and sort of the downturn which is interesting.

00:01:14
But you know, you have some fun portfolio companies and I wanted

00:01:18
to jump in, in particular just talking about Journey Clinical,

00:01:24
which you've told me some about, but you know is in sort of the

00:01:28
is psychedelics 2 strong words psychedelic space or what?

00:01:32
Tell us a little bit about Journey Clinical and how you got

00:01:35
excited about that company. Yeah, Journey Clinical is a

00:01:39
network of therapists. And what Journey does is provide

00:01:44
education and access for therapists to learn about and

00:01:48
prescribe and utilize the newest.

00:01:51
Treatments and options with their patients.

00:01:54
Right now the focus is on psychedelics and particularly

00:01:57
ketamine. But over time as new treatments

00:02:00
evolve and get regulated and become available, Journey is the

00:02:04
go to platform for their members to learn about them, understand

00:02:08
how to use them and for their patients to get prescribed as

00:02:12
they need to. You know, our thesis there

00:02:14
really starts at a higher elevation with our, you know,

00:02:17
thoughts on mental health, I think.

00:02:19
You know, it's now relatively common wisdom that we've moved

00:02:22
from a, you know, mental health problem to a full on mental

00:02:25
health crisis in this country. I think it's, you know, one of

00:02:28
the top three epidemics that we're facing.

00:02:31
You know, there's kind of like. Climate change, you know,

00:02:34
actually, there's probably many other epidemics, but it's a big

00:02:37
one, right? And it's actually too many to

00:02:39
name change tracks to another USB fun.

00:02:41
You're like, oh, we've got a fun for all the.

00:02:43
Big all the major crises of our time, but this is one of them

00:02:46
and it's pervasive and it actually relates to a lot of

00:02:49
other crises that we're facing around climate polarization, you

00:02:54
know, loneliness. And it's something we talk about

00:02:56
a lot and we've been very interested in it from a venture

00:02:59
business perspective. The 1st.

00:03:01
Kind of generation of mental health companies, we're really

00:03:04
around access to care and that's a bucket that we've played in as

00:03:07
well and believe create really good businesses and will go on

00:03:10
to create great outcomes. But it's primarily around

00:03:13
bringing that care online and getting it paid for.

00:03:16
Those are two extremely important things and one

00:03:19
interesting thing to me about that is that market alone.

00:03:22
I think it's going to support dozens of billion dollar

00:03:26
companies, maybe more we can all think of.

00:03:28
A fair number. I think that market has turned

00:03:31
out to be way more powerful, the market, sorry, that market

00:03:34
being. Access to mental health care,

00:03:37
right, Getting mental health care online and paid for, right.

00:03:41
In our portfolio, we think about Brave Health.

00:03:43
There's also, you know, whether it's all more or headway or

00:03:47
spring or lira, there's a lot of these, right?

00:03:49
And many of them are very good businesses and important ones

00:03:54
and you know. Are are constrained on supply

00:03:57
and demand despite the number in the market because there's so

00:03:59
many elements of mental health care to touch that need that

00:04:03
access to be provided. People are fascinated by, you

00:04:07
know the USV sort of process. I mean obviously the returns

00:04:11
speak for themselves. I mean, I was just talking to

00:04:13
one of your partners about case tax, you know, which sold for

00:04:18
$650 million to Thompson Reuters and it's like, you know, it

00:04:22
didn't really have a business model when you guys invested

00:04:25
into some degree, that's what was like appealing.

00:04:29
So I guess, you know, people want to know, like how you sort

00:04:32
of repeatedly invest in weird things or like, how do you find

00:04:35
something that sort of feels out there but is like you're doing

00:04:39
it over and over again? I actually think this is a good

00:04:42
example if we kind of keep pulling the thread of how

00:04:44
Journey clinical came to be, right?

00:04:46
Because. This thesis around access to

00:04:48
care, which has attracted so much capital, some of it ours,

00:04:51
and is proving to be a good category, you know, has been

00:04:54
where the market has gone, but is actually only one piece of

00:04:58
the puzzle. And so the way we get into

00:04:59
things that are unusual is by having strong theses about where

00:05:03
things are going versus being, you know, extremely

00:05:06
opportunistic. And obviously there's a balance,

00:05:08
but that thesis thinking is important, and a lot of thesis

00:05:12
work on this category really led to the belief that access to

00:05:15
care is only half the puzzle. Right.

00:05:17
And the other is how is care itself going to evolve and you

00:05:21
start unraveling that thread. Okay.

00:05:23
How is care itself evolving? The real biggest last evolution

00:05:27
of care is Ssri's, and those have been extremely successful

00:05:32
and have done a lot of great things.

00:05:34
Those are drugs to treat depression, basically.

00:05:36
Yes, those are prescription drugs.

00:05:38
You know, the roster that you've heard about and have been very

00:05:42
important to the treatment for mental health crises.

00:05:44
But. There's a lot of things they

00:05:46
don't treat. They're not A1 size fits all

00:05:48
model and they're basically all we got right.

00:05:51
The innovation has not, you know, had a lot of other layers

00:05:56
except for psychedelics. And so we've became very

00:05:59
interested in psychedelics as you know, the next card to get

00:06:03
turned over and the next option in needing a bucket of options

00:06:07
to treat a crisis. And then you start, you know,

00:06:10
talking to clinicians and researchers and therapists and

00:06:13
understanding that we're really at a tipping point on it, right.

00:06:16
Ketamine has been a legal drug for actually you know, quite a

00:06:19
long time. That's not really new.

00:06:22
And MDMA and psilocybin are progressing through clinical

00:06:25
trials, you know pretty rapidly and there's becoming large

00:06:29
clinical acceptance towards their role in treating mental

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health problems, but. There's also desire for it to be

00:06:38
done in a controlled way and through the infrastructure of an

00:06:41
ecosystem that's already in place.

00:06:43
And so we were looking for that. How do you leverage the mental

00:06:46
health ecosystem the therapists that are experts at this but

00:06:50
also give them access to the newest options and that's how we

00:06:53
got to journey clinical. Well, you know, whenever I, you

00:06:56
know, sort of healthcare less somewhat to climate, there's the

00:07:02
question of like why is this like a venture problem And

00:07:04
outside of the existing, you know, medical system, like, I

00:07:08
mean there are pharmaceutical companies, like why if there's

00:07:12
money to be made, shouldn't they be trying like what's happening

00:07:15
that it feels like you need a real sort of outsider thinking

00:07:18
to bring ketamine, a drug, you know, that's legal to people's

00:07:23
lives, that the medical system is unable or unwilling to do

00:07:27
what's happening there? Well, this isn't really unique

00:07:30
to psychedelics or to mental health.

00:07:32
You know pharmaceutical companies make drugs.

00:07:35
So the development of drugs falls with them, but the

00:07:37
distribution and networks of access is outside of it and

00:07:41
that's not particularly new or unique here.

00:07:44
That's where business opportunity has been.

00:07:46
So the idea is when you talk about distribution and networks

00:07:51
of access, that's often where these business opportunities

00:07:54
lie. You know, the development of

00:07:56
drugs is kind of a different beast, which lies in the

00:07:59
pharmaceuticals. But you know, why is there a

00:08:01
business opportunity with creating access?

00:08:04
Because the same reason technology drives business

00:08:06
opportunity into anything. Offline access is slower, It's

00:08:10
more gated, it's more piecemeal, right?

00:08:12
You have to be at the right doctor at the right time.

00:08:14
You have to find it. And then by creating a network,

00:08:18
you just allow anyone anywhere to find access and education at

00:08:24
a, you know, faster speed and with much broader supply, which

00:08:28
brings efficiency to the market. This was Series A, right or like

00:08:33
how far along his journey, on their journey.

00:08:36
Yeah. Series A, but has grown rapidly

00:08:39
like as you know, we invested in, call it November and it's

00:08:43
Forex, maybe more since then. So it's, you know that I think

00:08:47
they're a great team and have executed white well, but there's

00:08:50
also strong tailwinds to this market that they're in on the

00:08:53
regulatory side of it. Like, do you think, like,

00:08:57
mushrooms are going to be sort of on the table soon or how much

00:09:00
was this a bet that, yeah, the regulatory regime would change?

00:09:05
I don't think mushrooms, as we think about them in, you know, a

00:09:08
recreational sense are just going to get legalized.

00:09:11
Maybe they will, but that's a separate kind of thing.

00:09:14
I think other forms of psychedelics in, you know,

00:09:17
formats that are right for care are very much going to get

00:09:21
legalized. And actually, as we did our

00:09:23
research, to us that's a when, not an if.

00:09:26
You know when you dig into what's going on clinical trials

00:09:28
and in that clinical world in some ways that seems you know

00:09:33
pretty easy to bet on that these will continue to happen.

00:09:36
And if not exactly the forms that we've outlined, rapid new

00:09:39
forms of that options for care for mental health diseases are

00:09:44
going to get, you know, approved and released and really have to

00:09:48
and they're going to need a network of education.

00:09:51
And distribution to go into to the therapist network and you

00:09:55
know Journey isn't unique to a format, it should cover them.

00:09:59
I do think there's regulatory risk here, but I actually

00:10:02
obviously there's some amount of regulatory risk on psychedelics,

00:10:05
right. We have to be honest about it.

00:10:06
But I actually think more about regulatory risk across broader.

00:10:12
Online healthcare in general. And I think we're at somewhat of

00:10:17
a time of just still that whole market still getting worked out

00:10:22
on not unique to mental health and not unique to psychedelics,

00:10:25
but what you can prescribe online and to whom and to how

00:10:28
and how to, you know, allow that really important access that

00:10:32
we've come to rely on, but also do it in a you know,

00:10:35
appropriately controlled way. Yeah.

00:10:38
I mean, there's been sort of a fair bit of skeptical coverage

00:10:41
about sort of the Adderall prescribing companies like Done.

00:10:48
I mean, this sort of COVID era being able to prescribe drugs

00:10:52
over video chat was obviously sort of hugely important to

00:10:57
those companies. How much is that key to Journey

00:11:01
and like yeah, what do you think about sort of the impact of sort

00:11:04
of the more ADHD focused companies?

00:11:08
So with Journey. Obviously, right now they

00:11:11
utilize the ability to prescribe through online appointments.

00:11:16
They do so through a lot of controls and I think in a very

00:11:19
kind of specific and defined way.

00:11:22
If they couldn't, they have a lot of other plans that you can

00:11:26
do it with offline appointments that they could shift to.

00:11:28
So it's not so dependent on that format, but for them and many

00:11:31
others, it creates efficiency and a level of access that's

00:11:34
really beneficial to the category.

00:11:36
That being said, it can be abused.

00:11:38
Right. And I think what we are seeing

00:11:40
in this market is that I believe that, you know, one, businesses

00:11:46
play out to the incentives that they're created with, not the

00:11:50
kind of good or bad intense of the, you know, founders

00:11:53
involved, right. So often times the mistakes made

00:11:56
aren't malicious. It's that if you create a

00:11:59
business model you know and you get scale, the business model

00:12:04
will play out to the incentives that give it scale.

00:12:06
And so if the incentive is purely sell more drugs, right,

00:12:10
you will sell more drugs if you start to create scale and you

00:12:13
will do internally what you need to in the business to make that

00:12:15
happen. And if you don't have checks and

00:12:18
balances internally and you don't have kind of catches to

00:12:21
make sure that quality is an important piece of the business

00:12:24
model who you're prescribing to. You know, making sure that goes

00:12:28
to the right person when and the right appointments happen, You

00:12:32
know, I think it can get away from you very quickly and I

00:12:35
think we've seen that in the. Market here, but I am concerned

00:12:38
that you know mistakes of this market getting developed that

00:12:42
were really problematic might create problems horizontally

00:12:46
that we just have to be prepared to face when kind of moving you

00:12:49
know digital healthcare forward moving beyond you know this

00:12:53
investment. I'm curious, I mean I mentioned

00:12:56
in the beginning of the show, you know I met you coming from

00:12:59
Mavron which was a very consumer focused firm and you know I've

00:13:03
had Sarah Toble on a couple episodes ago and sort of took

00:13:07
stock on the state of consumer. I'm curious like when you were

00:13:11
interviewing with USV, was it clear in your mind you would be

00:13:14
sort of shifting away from consumer and like what

00:13:18
percentage of like consumer have you been doing since moving

00:13:23
over? And how have you thought about

00:13:24
it sort of professionally in this sort of period where

00:13:28
consumers get tough and there are sort of big swings and you

00:13:31
know it's, I don't know, it's a challenge.

00:13:33
Yeah. I mean, we can table this, but I

00:13:35
actually think consumer is about to become exciting in new ways.

00:13:39
But you know, all right, well, I will circle back to that right.

00:13:42
Now if you can circle back to that, but I think you know.

00:13:45
Firms all have different designs and kind of cut the world in

00:13:48
different ways. Mavron cut the world by being a

00:13:52
category focused firm on consumer and doing that super

00:13:55
well and by having those guard rails was able to develop

00:13:58
expertise and brand and network in direct to consumer

00:14:02
businesses. USV just cuts the world in a

00:14:04
different way and I definitely knew that you know going in and

00:14:07
it was something that and it is something that I'm excited

00:14:09
about. We don't think a lot about kind

00:14:12
of the divide in our portfolio. If we think about our fun

00:14:14
construction or you know how we're looking at the world

00:14:16
between consumer and B to B, what we think about is this

00:14:21
thesis and kind of the mechanics involved, for instance, you

00:14:25
know? The role of building network

00:14:28
driven businesses and the opportunity to leverage you know

00:14:31
bottom up networks to create modes and scale and to broaden

00:14:36
access by driving you know value and down costs systematically

00:14:39
across you know categories. We care about.

00:14:42
You know, capital, well-being, knowledge and sometimes the

00:14:46
right application when you pull the threads of that thesis is a

00:14:49
consumer, you know, product or service and sometimes.

00:14:53
It's the enabling infrastructure of them.

00:14:55
But most of Usb's investments have been one of those two

00:14:58
things. They've either been the end

00:15:00
application or the enabling infrastructure involved.

00:15:04
But a common theme throughout our investments is how do you

00:15:08
build important networks that can change industries but rise

00:15:12
outside of them. Like if you think about journey

00:15:14
clinical right, it's a network, it's a network of therapists,

00:15:16
they're stronger the more you add on to them.

00:15:19
It's a bottom up growing network of acquiring the therapist even

00:15:22
though it interacts with the healthcare system and can change

00:15:24
it, but it's growing this network outside of the

00:15:27
infrastructure to then. Impact the existing structure,

00:15:31
we really like that if you think it like across of our

00:15:34
investments and sometimes that turns out to be consumer if you

00:15:37
think about you know an out school and education or a

00:15:40
Duolingo or a Twitter and sometimes it turns out to be you

00:15:44
know the enabling infrastructure or the B2B marketplace

00:15:48
application like a journey clinical.

00:15:50
So you know we just cut the world in a little bit of a

00:15:52
different way. Do you think a lot about your

00:15:55
sort of personal mix of investments or they tend to be

00:15:58
firm wide or how do you think about how much consumer type

00:16:02
investments you're doing now even though I know those can

00:16:05
sometimes? Yeah.

00:16:05
I don't think that much about how many of my investments are

00:16:08
consumer and how many of my investments are beautiful.

00:16:10
I do think about am I? Focused on a range of you know

00:16:15
problems and thesis areas, right.

00:16:17
If we think a lot about, you know, capital, knowledge and

00:16:19
well-being, I want to, you know, be doing things across them.

00:16:21
And climate, you know, which is its own fund.

00:16:23
That's important to us. And one thing we feel strongly

00:16:26
about as a firm, which is a little bit different from other

00:16:29
platforms is that each of us. Should make investments and have

00:16:33
insight into each of these categories.

00:16:35
We don't want someone to be on fintech and someone to be on

00:16:37
education because our firm is really small, right?

00:16:40
There's only, you know, a small handful of partners and we want

00:16:45
a lot of shared knowledge and conversation and debate.

00:16:49
So we don't want a situation where something comes in and we

00:16:51
say this is a climate investment.

00:16:53
So like Albert, you know, what do you think about that?

00:16:55
Or it's the Fintech investment, John, like what should we do?

00:16:57
We want it to be everyone's. Responsibility to have an

00:17:01
insight and have our perspective and I think that's done by us

00:17:04
all investing across each of the buckets.

00:17:07
You said right before we got into this, you thought consumer

00:17:09
was about to take off. Why?

00:17:12
Why do you think that? The piece of the A I craziness

00:17:16
that I'm most excited about is the application layer.

00:17:19
I think there's still a lot of kind of complexity and

00:17:22
uncertainty on the foundational model and on the enabling

00:17:27
infrastructure on where equity value aggregates, right, how

00:17:30
much of the stack the models own, how defensible those models

00:17:34
are. You know how that shakes out.

00:17:36
But what I feel like we can have more conviction about is that it

00:17:40
unleashes. A wave of consumer innovation

00:17:43
that's going to be really fun because the way this is going to

00:17:46
get utilized is by products that we want to use.

00:17:50
I'm excited about unleashing this rejuvenated value around

00:17:54
fun things to do right where the coolest thing about AI driven

00:17:59
applications is. They get better if people

00:18:02
actually use them. So the strongest incentive of

00:18:05
the team is to increase engagement in utility.

00:18:08
And I think the only way to do that is to combine utility with

00:18:11
fun. There's going to be so many

00:18:13
things in the market that if things aren't fun to use, you'll

00:18:15
go to another option. But the team has a huge

00:18:18
incentive to get you to stick because that's how their product

00:18:21
gets better. So if you think about something

00:18:22
like Duolingo which is you know been on this for a long time of

00:18:26
leveraging machine learning and I I to create.

00:18:29
Better, you know, consumer experiences, streaks,

00:18:32
gamification, fun, infused with the utility of language learning

00:18:37
is critical because their product gets better if I use it.

00:18:39
And I'm really excited to see that apply to lots of different

00:18:43
consumer applications. And I think we've been talking a

00:18:46
lot and everyone's been talking a lot about where they're going

00:18:48
to be moats, right? You know, is stickiness going to

00:18:51
be possible? The barriers feel low.

00:18:54
And I think the Moat is going to be fun and teams that can create

00:18:58
rapid new fun things that keep you on the platform.

00:19:02
And we haven't seen that in a while and I'm excited about it.

00:19:05
Chat bots I guess would be sort of front of mind in terms of

00:19:09
consumer, you know you have companies like character.

00:19:13
Is that the kind of thing you're thinking about or you're

00:19:15
thinking of like more on the other end of the spectrum, like

00:19:18
pure games that sort of employ large language models in some

00:19:23
way, or any sort of more specificity on the type of thing

00:19:27
you're seeing? I don't know that we're even

00:19:29
fully seeing it yet. I think we've seen a lot in

00:19:31
learning. I think we're going to see a lot

00:19:34
in Consumer Financial services, maybe even in healthcare, right.

00:19:38
There's a huge advantage to companies that can get me sticky

00:19:42
on being a point of entry for care in terms of diagnostics and

00:19:46
kind of data networks. But you got to make me want to

00:19:49
use it right and. I don't know that we've fully

00:19:51
seen these come to life yet. I think chat bots are a start,

00:19:54
but I don't think kind of a chat bot interface on its own is

00:19:58
going to be fun enough. And what you're seeing in this

00:20:00
kind of early 1st wave of consumer applications on these

00:20:04
models is high trial, low engagement, right.

00:20:08
So you see, you know, big usage numbers out of a gate and top

00:20:13
line and then very low. 306090 day engagement because I think

00:20:17
we're in a period of trial behavior like me and everyone

00:20:20
else will try anything that comes along.

00:20:22
It's so easy to try and we're all so curious.

00:20:24
But the real indication is what I'm still using, you know, a few

00:20:29
months from now. I know, even with ChatGPT.

00:20:32
I mean partially. It feels like they're maybe

00:20:34
degrading the quality of the service, but I use it regularly

00:20:39
for proofreading. Still like it's good at catching

00:20:41
random typos, but I don't think. You know, in the beginning I was

00:20:45
having like long conversations with him.

00:20:47
Really. It was like in a let's feel out

00:20:50
sort of how powerful this thing is and sure, really get a sense

00:20:53
of it. And the novelty of that winds

00:20:55
down, I don't know. Do you find yourself using it

00:20:58
much these days? You know, I use it for a very

00:21:02
specific use case every day, which is I, you know, I used to

00:21:05
use it in the same way, like kind of as a toy or for help

00:21:09
writing. I found myself doing that less.

00:21:12
What I use it for actually, is that my son, who's 5, loves

00:21:16
having it create bedtime stories for him.

00:21:18
So he loves the idea of telling it.

00:21:20
I want to hear a story about Max, who's his name, and my

00:21:23
brother Leo, and we meet Spiderman and we go to a glacier

00:21:28
and we fight Green Goblin and he loves being able to play with

00:21:32
those inputs and have it tell a story.

00:21:34
And I really like it because I used to have to make up those

00:21:36
stories every night and now it does it for me.

00:21:39
And he thinks, you know, the Chad GBG stories are certainly

00:21:41
better than my made-up stories, which is interesting cuz that's

00:21:44
a full toy use case. But it's sticky because he

00:21:46
thinks it's right, right. And so I'm like that's.

00:21:50
A business, you know, there are lots of maybe clearly people

00:21:53
will make children's books with this.

00:21:55
Or, you know, I mean people used to do all those, like fill in

00:21:57
the blank. People love the idea of like,

00:21:59
oh, you put your name in it, but you do that like most nights

00:22:02
now, basically every night. I mean that I'm home.

00:22:06
Oh my God, that's amazing. Are you searching for companies

00:22:11
with like AI in mind or would you invest in a company right

00:22:14
now? To put it a totally different

00:22:16
way, that is not sort of talking about AI like it.

00:22:20
Does every company in some ways need to be using language models

00:22:25
to be relevant to investors at the moment, or do you still see

00:22:28
like? People with like totally

00:22:30
different theses that are unrelated that are exciting to

00:22:33
you. We absolutely see companies that

00:22:35
are exciting. I mean I can think about pieces

00:22:37
of climate for example, that are not related to AI.

00:22:40
However, I think very similar to mobile.

00:22:43
If you're talking to a company and mobile should be a part of

00:22:48
their strategy or could add leverage to their strategy, you

00:22:51
want them to talk about it, right.

00:22:52
It doesn't have to be the first thing you're doing.

00:22:54
It doesn't have to be the core of their business, but it's an

00:22:57
important component of it. So if you're thinking about

00:23:00
education companies right, where you spend a fair amount of time

00:23:03
on direct to learner education, A I has been instrumental in

00:23:07
lowering the cost of creation in a lot of ways and personalizing

00:23:10
learning. It doesn't have to be that their

00:23:12
thing is an A I company, but we would be curious if that's a

00:23:16
tool set that adds leverage to what they're doing.

00:23:19
Healthcare, right. We spend a fair amount of time

00:23:21
and access to care. There's a lot going on there

00:23:24
about how AI can offer more personalized care and change the

00:23:27
cost structure. I would argue that one of the

00:23:30
most, if not the most most important thing to do in

00:23:32
healthcare right now is to change the cost structure, and

00:23:34
that's an important tool. Maybe they've come up with a

00:23:36
different way to do it that's, you know, also exciting.

00:23:39
So it's not a gating item for us, but it's coming up in a lot

00:23:42
of conversations. Yeah.

00:23:45
I mean with mobile it's a little more clear like.

00:23:50
Are you going to be there like there's this, it's a new way to

00:23:53
get users that sort of quickly growing.

00:23:55
You're going to be differentiated from your

00:23:57
competitors with like, you know the LLMS.

00:24:01
It's a little more varied in like whether it's like a tool to

00:24:04
make you more productive or it's not always clear to companies

00:24:08
like which. Piece of their business, they're

00:24:10
supposed to use it for totally, yeah.

00:24:12
And I think a big question is, is it customer user facing or is

00:24:16
it internal efficiency? I think for a lot of the

00:24:18
companies, right, the lowest hanging fruit is going to be

00:24:21
internal efficiency. Can you make tasks that you do

00:24:24
that add cost internally more efficient leveraging some of

00:24:28
these tools and improving your margin structure and that is

00:24:32
likely to come into play before it's a, you know, a user or a

00:24:35
customer facing tool. Do you see venture capitalists

00:24:38
doing that? Do you think like Llms will be

00:24:40
useful for what you do? I'm sure it will be in a lot of

00:24:44
ways. There are a lot of rote tasks we

00:24:46
do, you know, areas that we've been thinking about where it's

00:24:49
particularly useful. Obviously, rote tasks is one.

00:24:52
Companies have more of them, especially as they scale, than

00:24:56
venture capitalists that we've discovered.

00:24:58
But I'm sure there are ways. USV is a relatively boutique

00:25:03
firm, right? We're not doing so many

00:25:05
investments each year. A lot of it is dependent on a

00:25:08
small group of people sitting around in a room and really

00:25:10
hashing out our thesis and ideas.

00:25:12
It's not scale, right? Like it's kind of the antithesis

00:25:15
of scale in a lot of ways despite our interest in scaling

00:25:18
companies. And so it doesn't feel to me the

00:25:21
most natural fit. But we have a lot of data and

00:25:24
I'm sure we will, you know, think about using.

00:25:26
We're playing with a bunch of different things internally all

00:25:28
the time. I don't know that we've like

00:25:29
found it's, you know, sweet spot.

00:25:31
But the other place we think about its utility is where are

00:25:35
there complex interfaces that you use, whether it's SQL or

00:25:40
Excel, right, or it's Salesforce where people get hired

00:25:43
particularly to interact with an interface.

00:25:46
Or, you know, you can take an Excel class, right?

00:25:48
But it's all data on the back end.

00:25:50
And I think one of the lowest hanging fruits is transforming

00:25:53
that interface. And there's applications for our

00:25:55
business around that. So no doubt there'll be

00:25:58
intersections. I'm not sure we've nailed it

00:26:00
right now. It's shifting gears to the

00:26:02
Climate Fund. Have you invested out of the

00:26:05
Climate Fund in anything that's like truly non tech in some way

00:26:10
or it's more just it's tech but it's like super heavy capital

00:26:15
intensive hardware. It's more the latter, it's more

00:26:18
the latter, right? We did micronuclear reactor

00:26:21
investment. Really cool.

00:26:23
Micro. Honestly don't know.

00:26:25
Oh, the nuclear reactors are small.

00:26:27
They're actually in shipping containers.

00:26:29
Whereas generally, wow, reactors are really big.

00:26:31
Yeah, it's really cool. It's called radiant.

00:26:34
Exist or this is like they exist.

00:26:37
They can be built and piloted, but it will take a long time for

00:26:40
them to be really, you know, rolled out and commercialized.

00:26:43
And there's regulatory writ. There's all kinds of risk with

00:26:45
it. And we also think that nuclear

00:26:47
is an essential piece of the pie and changing the energy

00:26:49
spectrum. So both are important.

00:26:51
We think in our climate fund really deliberately around fund

00:26:54
construction, right. It was important for us to have

00:26:57
a nuclear investment in the fund.

00:26:58
It's also important for us to not have so many nuclear

00:27:01
investments in the fund. And so we think about that

00:27:04
balance really particularly, honestly, probably more

00:27:07
specifically than we do in the core fund.

00:27:10
I mean, small nuclear was very interesting.

00:27:12
Are there other ones that are like are fun to hear about at

00:27:14
the moment or that you think are particularly interesting in the

00:27:18
funds lots? Yeah, the Climate Fund has kind

00:27:20
of been fun because you know, I guess actually these days

00:27:24
between climate and psychedelics, like I have a lot

00:27:26
of party conversation people, but often times I don't.

00:27:30
And it's like here's a B to B marketplace I think is really

00:27:33
interesting but like you're not going to think, is that it?

00:27:35
People love to be like what do you investigate?

00:27:38
But the Climate Fund is actually like a gold mine cuz it's a lot

00:27:42
of really cool stuff. We have Remora which is doing

00:27:45
carbon capture off the back of semi trucks.

00:27:47
We've been very interested in how can you take existing.

00:27:50
We split the fund into mitigation and adaptation,

00:27:53
right. Mitigation is how do you

00:27:56
decarbonize the planet, right? How do you prevent more carbon

00:28:00
in the atmosphere and sequester carbon?

00:28:02
Adaptation is how do we adapt to a world where this is what's

00:28:06
going on, right? A world of kind where you're

00:28:09
going to have more extreme weather events, where you know

00:28:12
we have this changing ecosystem and planet, What do we need to

00:28:15
do to live in it? And so we put investments in

00:28:18
both in the fund. So for example adaptation we

00:28:21
have flood map right which is a data network around predicting

00:28:25
floods which is going to be enormous ly important given the

00:28:29
weather patterns that we're seeing mitigation we have

00:28:33
something like remora which is you know carbon capture off the

00:28:36
back of semi trucks. We have an existing, you know,

00:28:39
world of semi trucks driving across the country, very hard to

00:28:43
stop that, very problematic to the American economy to stop

00:28:46
that. But how do you adapt them to be

00:28:48
able to, you know, further mitigation of the climate

00:28:52
crisis? Well, you can attach these

00:28:55
hardware contraptions and capture carbon along the way.

00:28:57
So there's a lot of really interesting innovation coming

00:29:02
out of it. You know, I always say, you

00:29:04
know, if future generations get the ability to look back at

00:29:07
ours, they'll be very critical of where we allowed this planet

00:29:12
to get to, but amazed at what innovation could do to change

00:29:15
course. And they'll only be able to do

00:29:17
that if it does change course. And if it doesn't, it'll be mute

00:29:20
because they won't be there to tell us.

00:29:22
It's easy to fall into this sort of.

00:29:24
I feel like the tech mindset can sometimes fall into.

00:29:27
Oh, this problem will get solved.

00:29:29
You know, it's like there was just that article about the

00:29:31
Super white paint that is very reflective.

00:29:34
It's like, oh, we can just deploy that.

00:29:36
But obviously, you know, somebody has to do the solving,

00:29:39
which is also sort of the entrepreneurial sort of tech

00:29:42
mindset. It's like, yeah, the money has

00:29:44
to be deployed. Like somebody has to go do it.

00:29:47
It's not you can't just sort of like, oh, we tend to work things

00:29:50
out, you know, I mean that. So yeah, I guess that's the way

00:29:53
of say it's good that you guys are doing these climate funds

00:29:55
and obviously. Sort of where a firm like USV

00:29:59
goes, so goes a lot of Silicon Valley eventually.

00:30:03
Are you seeing the growth stage funds?

00:30:06
I mean I've written about lower carbon before.

00:30:08
Obviously Chris Sacca sort of came out super strong on the

00:30:11
early stage. You guys are now sort of coming

00:30:13
out strong and there are certainly others, but it doesn't

00:30:16
feel like. We've seen sort of the growth

00:30:20
stage at the same level or how are you feeling about like

00:30:23
follow on capital for the companies you're investing?

00:30:26
We've been very focused on this question.

00:30:27
First of all, there are some right, you have galvanized which

00:30:31
is really interesting. You have some both horizontally

00:30:34
interested in climate like a galvanized and then more

00:30:37
verticalized around energy or you know different pieces of it

00:30:40
that touch it. But overall we think there's a

00:30:43
dearth and you see some strategic come in right Benny

00:30:46
off. Some people have made huge

00:30:48
commitments that they're making good on putting capital at

00:30:51
growth stages behind his innovations.

00:30:53
But we don't believe there's the systematic growth stage capital

00:30:57
that this market needs. And it's not only just later

00:31:01
stage venture funds. My partner Albert, what a

00:31:03
really, really good blog post on this called the climate funding

00:31:08
stack or something like that. You should look it up.

00:31:10
But about this issue of building out the financing stack for

00:31:14
climate and the reason we think it's important is it's not just

00:31:17
raise a big growth fund. Often times these projects have,

00:31:21
you know, facilities involved. They may need different forms of

00:31:24
financing. You have to combine, you know,

00:31:26
an equity financing with different types of debt because

00:31:28
they're building, get something out.

00:31:30
It's not as simple as scaling software, but it's really

00:31:33
important to do. And so we think there's a big

00:31:36
opportunity for new funds to form with mixes of capital

00:31:40
structures that can support this ecosystem.

00:31:42
And we're been very active in talking to people and helping

00:31:46
them who are thinking about coming out and doing.

00:31:49
That part of the beauty of investing in software is like.

00:31:52
You know, if you do it long enough, you can.

00:31:54
I mean, I don't do it, but my sense is that you start to see

00:31:58
the milestones, that it's like this company, if we invest, if

00:32:01
you hit these milestones, you'll probably raise more money.

00:32:04
Or at least that was true, maybe less true this year.

00:32:07
But like how do you do that with climate companies where first of

00:32:11
all, they're much more different one to another?

00:32:12
It's not like okay, here's a SAS for X.

00:32:15
It's like here's a totally different company.

00:32:17
How do you figure out what milestones this company could

00:32:20
reach? Before to to get another round

00:32:23
of funding, it's a really good question and we spend a lot of

00:32:26
time on that internally at the early stages because I totally

00:32:29
agree with you. It's much more complex and

00:32:32
varied than you know. There's a there's limitless

00:32:35
blogs out there on you know milestones for SAS companies on

00:32:38
raising different rounds and this is not it And in some ways

00:32:42
the most complicated part is the market doesn't really know yet,

00:32:46
right. There isn't I don't think a

00:32:47
horizontal answer. And there's a lot that goes into

00:32:50
the climate fund, right? There's software companies,

00:32:52
carbon chain, which is carbon accounting for source of truth

00:32:55
for supply chains. That looks a lot like a SAS

00:32:58
company, right? The milestones involved are

00:33:00
going to be a lot like a SAS company.

00:33:02
It's going to be underwritten that way, you know.

00:33:04
But then there's you know the nuclear come radiant totally

00:33:09
different in milestones you can't do it off of revenue.

00:33:12
And so we do a lot of talking to the market, right, like before

00:33:15
we go into categories really doing our homework on what those

00:33:19
downstream investors would want to see.

00:33:21
What you know the expectation is to unlock different levels of

00:33:24
capital, how much capital is going to be necessary to get

00:33:28
these companies to the proof points and trying to underwrite

00:33:30
that. And as we all know, sometimes

00:33:32
that's not so clear at the early days.

00:33:35
We also we tailor the capital we put in to the different rounds

00:33:39
to that capital risk. We think about that a lot more

00:33:42
in the Climate fund in many ways than we do in the core fund,

00:33:45
because that ecosystem is evolving.

00:33:47
As in not just deploying a ton of money to something because it

00:33:51
will need it or what do you mean you tailor the capital, meaning

00:33:55
if we think that risk is higher, we may do a smaller seed, right?

00:33:59
We tailor our own exposure depending on the risks.

00:34:02
Involved. You do the stage.

00:34:03
You're like, oh, we'll do a seat.

00:34:05
Yeah, that makes sense. I said at the beginning of this

00:34:08
that I would ask you about your career and sort of looking at it

00:34:12
in this down market. I mean, you know, it feels to me

00:34:17
like, you know, there was a period where it seemed like

00:34:19
every promising up and coming VC and certainly I put you in that

00:34:25
category. I was like oh, should I be

00:34:27
starting a fund? Like did you consider starting a

00:34:30
fund when you went to USV and LIKE?

00:34:33
That for a while that seemed great, like you're going to get

00:34:36
a lot of the economics and like there's potentially more upside.

00:34:40
But then now, you know, I feel like many of those same funds

00:34:44
are the ones where LP's are sort of much more cautious and might

00:34:48
be the hardest to raise anyway. So that's me laying out.

00:34:52
What I see is sort of how things went.

00:34:54
But I'm curious, yeah, for you just like how you thought about

00:34:58
the decision to go to sort of an established firm versus maybe?

00:35:02
Setting out on your own, Yeah, I mean, a couple of things.

00:35:06
One, I actually think some of the new franchises and platforms

00:35:10
that are coming out are extremely exciting.

00:35:12
You know, I look at what friends of mine are building in all

00:35:15
kinds of different realms, whether that's like a Pace

00:35:17
Capital or what, you know, Justin April are building or 12

00:35:21
Below in New York or these kind of different platforms.

00:35:25
And you look at them and there's so much hustle, there's so much

00:35:28
perspective. The networks are so strong,

00:35:30
there's a lot to prove. But one thing I love about

00:35:33
venture is it really favors the hungry.

00:35:35
You know, you're only as good as the fund you're deploying right

00:35:38
now. All of those past successes can

00:35:41
make old partners rich, but they can't make you, you know, win

00:35:44
that next deal if you don't get out there and hustle for it and

00:35:48
you can be outworked and out hustled.

00:35:50
And I, you know, there are a lot of people doing it.

00:35:52
And so there is a natural evolution of platforms and Lps I

00:35:57
think are excited about them. So I actually think it's a

00:35:59
pretty interesting time. That being said.

00:36:02
Sorry to interrupt. Well, I'll let you keep going

00:36:03
with this point, but I mean Pittsburgh put out data that

00:36:06
affirmed that there is, it seems like Lps are favoring existing

00:36:11
firms. I mean, of course Lps are

00:36:13
favoring. That doesn't mean the sort of

00:36:14
the coolest new, right? Right.

00:36:16
Yeah, okay. As long as we're aligned on that

00:36:18
sort of being the universe, right, the data is the data

00:36:20
right. Like of course Lps are favoring

00:36:22
existing firms, right? And especially in times of come

00:36:25
all you pull to the kind of, you know, most obvious ones.

00:36:29
But there's also a lot of data that in many cases first funds

00:36:32
outperform, right. That like many platforms are

00:36:36
never as good as the first fund. I am, you know, banking my

00:36:39
career that USB will outperform USB's first fund, which is hard

00:36:43
to do because that was an epic first fund.

00:36:46
But I'm going to, you know, work my ass off until we do that.

00:36:50
But you know, there's a reason why and I think it has to do

00:36:54
with risk tolerance and hunger and it's a really cool element,

00:36:56
I think, of the venture ecosystem that's very much in

00:36:58
play right now. That being said, you know I

00:37:03
think everyone has their own set of aspirations and mine is to be

00:37:08
you know, one of the, you know, best investors of my generation

00:37:12
in terms of returns and firm building and working with and

00:37:18
behind companies that I can be proud to be a part of.

00:37:22
And that is kind of I've always been very clear on that being my

00:37:25
aspiration. It wasn't to start my own thing.

00:37:28
And so if I felt like I could accomplish those goals on a

00:37:31
platform I was excited about, you know that was what I wanted

00:37:35
to do. And and I think USB is really

00:37:37
unique everything from the way we're structured and set up to

00:37:40
how our partnership works. And I frankly don't think I

00:37:43
could. You know, I know I couldn't

00:37:45
recruit a set of more impressive partners if I went out and

00:37:48
tried. And, you know, I couldn't think

00:37:51
of a reason why that would have been a better choice for me.

00:37:53
What's your sense of how screwed like the venture capital asset

00:37:57
classes right now overall? I mean you know with I feel like

00:38:03
with interest rates going up, there's been more and more

00:38:05
concerned that just like the sort of median venture

00:38:11
performance isn't like good enough to justify.

00:38:14
Sort of the investments in a world where Lps can go

00:38:19
elsewhere, I mean obviously USV sort of is fine, but I'm just

00:38:23
curious like how venture broadly does affects you because it

00:38:27
affects you know, the financing, everything like that.

00:38:30
So yeah, what's your read of the market?

00:38:32
Probably most importantly, it affects the appeal of great

00:38:35
founders to start companies, right?

00:38:38
Like people start companies when they feel like funding is there

00:38:42
and they're excited about platform shifts and

00:38:43
opportunities. And so it matters a lot I think

00:38:47
of the broad perception for the talent, which is I would argue

00:38:50
in many ways the most important piece of it.

00:38:52
I think it's a mixed story. I think the vintages of the last

00:38:57
few years are going to be very tough for every obvious reason,

00:39:01
right. The entry prices, the reset of a

00:39:04
market, the potential outcomes, the crowdedness, all of it is

00:39:09
going to make a set of vintages very tough to prove out and are

00:39:14
going to be a little bit of a bloodbath to watch.

00:39:17
But venture is cyclical and at heart is about you know putting

00:39:22
early capital into powerful new technologies particularly around

00:39:26
shifting markets, right, the market creation and we're

00:39:30
straight in the middle of that, right.

00:39:31
We are seeing that happen. It's an essential time for that

00:39:34
to happen and in some of the most exciting ways.

00:39:38
Categories that we've long-awaited to intersect with

00:39:41
technology shifts I think are happening right Healthcare and

00:39:44
education and financial services.

00:39:46
I feel like those intersections are coming to fruition in a more

00:39:50
concrete way through some of these technologies that we're

00:39:53
seeing and products being built then has happened before.

00:39:57
And that's extremely exciting and we're seeing a dramatic

00:40:00
talent shift to it. More people want to go out and

00:40:02
start climate businesses. They want to work on things that

00:40:05
matter. It's less appealing to stay at

00:40:07
large platforms that are, you know, bumpy or late stage

00:40:11
companies where they don't know that you know their options are

00:40:13
above water and so they're going out and they're starting

00:40:16
businesses. So there's a lot of recipes for

00:40:19
the next. Set of years to be a very good

00:40:22
time in venture interest rates and chaos and all, but have we

00:40:29
all learned to be pretty cautious on entry prices?

00:40:32
Have we learned to slow down? I think hopefully these lessons

00:40:36
at least have some longevity, even though I know memories are

00:40:39
short. With large language models and

00:40:42
AI totally believe it and get it, it's like, OK, this is sort

00:40:47
of a transformational technology like.

00:40:49
We're in a downturn, but who cares?

00:40:51
It's like if mobile came around, you know, when the world was

00:40:54
ending, like a great VC firm should have tried to gobble

00:40:57
everything up that they could. And I mean some of.

00:41:00
Yeah, anyway, so, so I get that. And with climate to some degree,

00:41:05
there's more capital and interest and excitement and

00:41:07
belief sort of happening. I don't quite get on sort of the

00:41:12
healthcare education side. What like the technological

00:41:17
inflection point? Is at the moment or like because

00:41:22
I mean the regulatory problems have stayed the same.

00:41:25
I think some of the regulatory problems might shift.

00:41:27
But on the technology piece of it, I would argue the biggest

00:41:32
problem in those systems is a cost issue, right.

00:41:35
They're kind of purposefully exclusionary.

00:41:37
They are complicated. They are one-size-fits-all and

00:41:41
they are too expensive. It's actually the healthcare and

00:41:44
education have very different problems from each other in lots

00:41:47
of ways. But I think have that set of

00:41:49
issues in common. And the best way to change that

00:41:54
is technology, because in many ways that's a product problem.

00:41:57
And scalable technology that can personalize delivery of care,

00:42:03
delivery of education, can change a cost curve and create

00:42:06
new forms of access. And I think we are seeing some

00:42:09
of that technology be built and products come to life in a much

00:42:16
more accelerated way right now than we have before and in ways

00:42:19
that we're gonna finally break through some of that noise.

00:42:22
Our strong belief is that to your point on regulation is that

00:42:25
these systems are gonna change from the outside in that

00:42:28
fighting from internally in the structure and selling into them

00:42:31
is a slog and is incremental change.

00:42:33
But enough pressure from users, being able to use new products

00:42:37
and services at the right cross structure from the outside can

00:42:40
put pressure on and change structures outside in And I

00:42:43
think we are going to start to see that in important.

00:42:47
Great. Rebecca, thank you so much for

00:42:49
coming on the show. I really appreciate it.

00:42:51
Thank you for having me. That's the episode.

00:42:53
I'm Eric Newcomer. Thanks so much, Rebecca Cayden.

00:42:55
Shout out to Tommy Herron, our audio editor, Riley Consello.

00:42:58
My chief of staff, Annie Wen, our intern, is helping with

00:43:02
producing young Chomsky for the wonderful theme music.

00:43:05
Please like comments, subscribe on YouTube, give us a review on

00:43:09
Apple Podcasts, and subscribe to the Stop Stack newcomer.co.

00:43:13
Thanks so much. Goodbye.

00:43:14
Goodbye. Goodbye.

00:43:16
Goodbye. Goodbye.

00:43:16
Goodbye. Goodbye.

00:43:17
Goodbye. Goodbye.

00:43:18
Goodbye.