Travis Kalanick's Right-Hand Man Tells the Story of the Coup that Brought Them Down (w/Emil Michael)
Newcomer PodJuly 26, 202201:27:22119.99 MB

Travis Kalanick's Right-Hand Man Tells the Story of the Coup that Brought Them Down (w/Emil Michael)

This is definitely an episode you’re going to want to listen to.

It’s been a long time coming.

It’s a sequel of sorts to my interview with Bill Gurley that ran a few months after launching this newsletter and my conversation with Dara Khosrowshahi after that.

I finally convinced Emil Michael, a central player in the Uber saga, to give me an on-the-record interview.

Michael was once Travis Kalanick’s top lieutenant. He raised about $15 billion for Uber during his nearly four years at the company. Finally, he came on Dead Cat to talk to Tom Dotan and me. It’s been five years since Kalanick and Michael acrimoniously departed the company they helped build into a juggernaut.

While Michael isn’t Kalanick — who I would love to interview again someday — he was probably the second most important person at Uber during the period, understood the company and Kalanick intimately, and is a lot more willing to publicly reflect on what Uber got right and wrong than his old boss.

We covered a lot of ground in our hour and a half long conversation. Michael didn’t shy away from much.

Whether you’re interested in the inside baseball behind Kalanick’s ouster, or if you want to learn from Uber’s mistakes, or you just want to hear how they raised so much money, you’re going to want to give this episode a listen.

* He talked about his infamous visit to a shady Korean karaoke bar that led former U.S. Attorney General Eric Holder to recommend Michael’s dismissal. (In my mind, probably the biggest unreported information from the Kalanick era is the Holder report itself. If anyone ever wants to leak it to me, you know where to find me.)

* We discussed the latest media Uber obsession — “The Uber files.” The Guardian and other outlets reported on Uber’s influence campaign in Europe and the “kill switch.” It was a trip down memory lane that helped convince Michael to give his side of the story. Michael quipped about the “kill switch,” Uber’s tactic of locking down computers ahead of government raids: “I do think one of the bad things we did at Uber was naming things terribly.”

* Michael inveighed against Benchmark partner Bill Gurley’s crusade to push out Kalanick. But he also reminisced about how he and Gurley used to talk multiple times a day.

* Michael criticized current Uber CEO Dara Khosrowshahi’s management of the company, today worth $44.2 billion — about a third less than when Michael helped the company raise at an approximately $70 billion valuation. “When does the buck stop at Dara’s desk?” Michael asked us. But Michael also kicked himself for letting the merger with Lyft slip through his fingers.

* We talked about the media coverage of Uber past and present, what the press got right, and what it got wrong. But Michael also admitted that he’d never really figured out how to talk to the press.

* Together, we analyzed the Uber TV show, Super Pumped.

* Michael engaged with core questions about Uber’s existence: Was the independent contractor model an inescapable original sin? Should investors ever have given Uber so much money? Was the Saudi round that valued Uber at about $70 billion a fair benchmark by which to judge Uber’s current CEO?

* Given the many twists and turns of the Uber saga, there’s always more I wish that we’d dug into. We could have dedicated a whole episode to the Susan Fowler saga, for instance. And for every scandal that we examined, there’s another that we left out. Still, I think it’s as in-depth a public reflection as there has been from Kalanick’s camp since Kalanick resigned almost exactly five years ago.

Toward the end of our conversation, I asked Michael: “Did you push back on Travis enough? Or did he like having people who are sort of like—”

And he filled in the blank for me. Was he a “yes man”?

Michael said, “I would at least say this on a relative basis: I did more than anyone else in history of giving him feedback. Whether it was investors or other leaders, whatever, because we had a relationship that allowed for that. And I cultivated that on purpose because I wanted to be someone who is able to be a counter voice there. And he listened to me.”

Give it a listen.

Read the automated transcript.



Get full access to Newcomer at www.newcomer.co/subscribe

00:00:06
Welcome back on Sally. Hey everybody, Welcome to Dead

00:00:15
cat. This is are newcomer and I'm

00:00:17
here with Tom dote on. We've got a very exciting guest

00:00:21
Emil, Michael the former Chief business officer Uber, and the

00:00:25
right-hand man to Travis kalanick is joining us, meal was

00:00:30
Uber's chief dealmaker. He was instrumental in the

00:00:32
company's battle, in China and Emil had his hand in almost

00:00:36
every potted Uber from 2013 to 2017.

00:00:40
Helped it raise those billions and billions of dollars for sure

00:00:45
15:15. Exactly certainly.

00:00:49
It's like on the back of your baseball card, you know, like

00:00:52
career stats, raise 15 billion, controversial figure, I think we

00:00:56
can say portrayed as sort of a shady character on TV series

00:01:00
super pumped, though, as you'll soon hear and probably have

00:01:03
already picked up meal, is much more a chatty.

00:01:07
Extrovert that I think the character in his show, we're

00:01:11
going to talk about the Uber files.

00:01:13
They'll latest sort of investigative journalism into

00:01:17
Travis kalanick era, Uber, spearheaded by the guardian.

00:01:20
And we'll talk a little bit about super pumped, but, you

00:01:24
know, I think there's so much, like, sort of the real world

00:01:27
Uber to talk about Emile, is a A Critic of both how the media has

00:01:32
covered Uber over the years and some what I think, or definitely

00:01:36
a Critic for the current CEO dark house or shaii.

00:01:38
So, we'll talk about that Tom. And I have both spent so much

00:01:42
time covering noubar, you know, me earlier and him later.

00:01:45
And so this is this is a dream you know as talk to you sort of

00:01:49
on the record. Thanks thanks for joining us

00:01:51
here. In a way, the podcast was always

00:01:53
headed towards this moment. Yeah.

00:01:56
Okay. Controversial getting people,

00:01:58
come back to that, Eric I just want to know, like what is like

00:02:03
the Heyday of uber to you, or like, you know everybody.

00:02:06
Listening is by guest knows Uber and sort of like, you know, the

00:02:11
magic of it at the time, but just like, did you like raising

00:02:14
all the money, the China thing, or like, what was to you like,

00:02:18
what may like, uber so fun, or like, what was like, the good,

00:02:21
what were the good old days of uber?

00:02:23
You know, I joined in 2013, and that was before.

00:02:29
Uber had raised the money from from Google.

00:02:32
So, so before that Uber's market cap was like three hundred

00:02:35
million dollars, right? And this was, it was still a

00:02:38
small company. 200 people, 360 three to five cities, 14 was

00:02:46
when sort of the whole thing accelerated, like almost

00:02:50
vertically. We just joke that was almost

00:02:52
vertical. That was bending back was

00:02:56
growing. And that is what?

00:03:00
We raised from the third this 17 billion dollar round which shook

00:03:04
sort of fundraising for the first time right?

00:03:07
At that time, two companies had raised these steel deck, the

00:03:11
Unicorn, round Airbnb. And Dropbox have both been sent

00:03:15
out of ten billion dollar around and when we were raising money,

00:03:18
we used to call them compay and comp D.

00:03:20
And we said like look how much better our businesses that

00:03:23
company and Humpty we raised at 17 billion dollar round.

00:03:26
Be launched in China, we launched in Russia.

00:03:29
To, I think going into Susan 2015, we launched ubereats, we

00:03:34
did successive rounds. That went from 17 billion to 40,

00:03:39
to 50, to 70, to all between 2014 and June of 16.

00:03:45
So, that 24 months was an insane amount of growth progress

00:03:52
valuation increase. We did that at the end of 60 or

00:03:55
August of 16. We sold the business in China to

00:03:58
China, which at the time. That meant we went from, you

00:04:01
know, we spent 2 billion in China turned into what was

00:04:03
worth, 10 billion at the time. So those those were the good

00:04:06
days and to give you credit for it here, like where it's do the

00:04:11
fundraising and aggressive, you know, valuations structure and

00:04:16
strategy. That's you're working, right?

00:04:18
I mean that would really was something that you devised and

00:04:21
led and kind of made your signature almost throughout your

00:04:24
time at the company, right. That was the thing.

00:04:26
I was most known for and spent the most time One and Travis and

00:04:32
I sort of agreed on what we thought it's from your of a

00:04:36
purist approach to this. You guys have been around

00:04:39
fundraising for startups. For a lot of your careers, we

00:04:43
did this thing that was actually characterized in the in the show

00:04:46
a little bit called the home show, right?

00:04:48
And, and what that meant to really, besides being the fact

00:04:51
that it was at our office was, we never asked for a price, we

00:04:55
never said, here's the valuation.

00:04:56
We wants like a lot of companies.

00:04:58
Do we said here's the data? How we're going to do three

00:05:01
meetings a day for 10 business days.

00:05:04
So we're going to meet 30 investors, right?

00:05:07
And you are going to these investors.

00:05:10
If you're interested, you put a bid in of how much you want to

00:05:12
spend invest in at what valuation.

00:05:15
And we decided only thing we decided is we want to raise a

00:05:18
billion dollars or 1.5 billion. And we put a spreadsheet

00:05:21
together and whoever bid above the price which yielded the

00:05:26
amount of money we raised, that was it.

00:05:28
We close the deal. Even if you like somebody, you

00:05:31
didn't help people come to the right price ever.

00:05:34
We've the whole idea of this was to have it be market-based and

00:05:40
if you start doing this well this is a price.

00:05:43
We want you get into a negotiation and everyone feels

00:05:46
bad at the end because you feel like you left money on the

00:05:48
table, they feel like they overpaid.

00:05:51
So this was sort of a purist auction kind of thing you could

00:05:55
imagine for a private company just what we're talking about

00:05:57
pricing because it is fascinating like This Audi

00:06:00
around this 69, 72, whatever, pre-post money like.

00:06:05
Did they overpay, did you think they overpaid in with what we

00:06:09
know now to they overpay because that question matters so much

00:06:12
for evaluating Dara's leadership.

00:06:14
Right, you Peg that price is fair.

00:06:16
He looks really bad. If it was like an insane price

00:06:19
to pay, he could look better. I mean, would ya, is that a fair

00:06:23
price to Benchmark him against was it a reasonable price?

00:06:27
Well, I mean tiger Global Pay. Price Capital recent way.

00:06:32
I know, you know, I'm not telling you sort of the oh sure.

00:06:35
Hey, that price, right. I think marks, tatted Dragon

00:06:38
near pay that price. Like all the sophisticated

00:06:41
Capital research, pay that price, BlackRock played that

00:06:44
price like everyone that was one big round.

00:06:47
That was the biggest round ever done.

00:06:48
Five and a half billion dollars, three and a half weeks which

00:06:50
Saudis and Saudis didn't price that the sophisticatedly stage

00:06:56
Financial guys priced at Saudis joined it.

00:06:58
There was sort of a follow on So based on where we were growing

00:07:02
and now round was done in 16 that was a valid price.

00:07:06
I think that price today had we had we continued and we could

00:07:10
debate this more if you want. I think the company would have

00:07:13
been worth to 300 billion today and that would have been a great

00:07:15
price to pay right? And before we get to you know,

00:07:19
where you know Uber is today and the Uber files and all the stuff

00:07:22
we want to get into this episode.

00:07:24
You know as we're in kind of the positive reminiscing of things I

00:07:28
mean that's you is what you remember the most fun Lee of

00:07:30
your time, you know at the top of uber is kind of the

00:07:33
Rocketship fundraising experience being part of this.

00:07:36
Once at the time thought of like once in a generation company and

00:07:39
sort of accelerating its growth through fueling its fundraising

00:07:43
all that stuff. I mean, is there anything else

00:07:44
you kind of? Hang onto, yeah, do so.

00:07:47
So the notion that America and American tech company could do

00:07:51
business in China was incredible at the time.

00:07:55
Yeah, I don't know if you remember, it was a lot of

00:07:56
optimism us China relations and In 2013, 15, 16 Zuckerberg was

00:08:02
going there, trying to convince president G to get Facebook

00:08:05
launched. He was learning Mandarin, he was

00:08:08
learning, Mandarin LinkedIn, had launched a subsidiary out there,

00:08:12
Airbnb launches subsidiary out, there we work.

00:08:15
All the companies were trying to get in and do burr was the most

00:08:18
successful of that crowd and it was really exciting to be there

00:08:22
at the time for that. So that was really mind-blowing

00:08:25
experience as well and I mean working with Travis I mean just

00:08:29
tribe that because I feel like the show.

00:08:31
I mean a lot of people know, even sort of people are

00:08:34
extremely critical of Travis say oh the Travis and Super Pump,

00:08:38
doesn't really reflect any of his virtues like you worked so

00:08:43
closely with him. I mean what-what was that

00:08:45
working relationship? Like and what?

00:08:47
What's he like like what sort of that, what's that style?

00:08:50
I think he's one of the best. Entrepreneurs have this

00:08:54
generation. And what his super power was and

00:08:58
is was thinking globally from day one?

00:09:02
And he was a, why not versus why, like why not try China and

00:09:07
really? Well, Facebook fail, Google

00:09:09
filled that I he said, but why are we going to fill their?

00:09:12
And you didn't have a good answer and he was right, and

00:09:15
here's the example of it. If you're a mayor and a big

00:09:18
Chinese City and you had DD there, you didn't want him an

00:09:21
opportunity. Polly on ride-sharing, you want

00:09:24
a competition. So we would go there and the

00:09:26
mayor's. Like we please keep you here in

00:09:29
China and Chengdu. So we had this thing and he was

00:09:33
right that we were just there and we were in a digital

00:09:36
business and we didn't have the same sort of overhang on

00:09:38
censorship and all that that some social media is it but we

00:09:41
were on the ground business and he was right about that.

00:09:44
So he was just incredibly ambitious.

00:09:46
He was never a chest-beating ape-like, the show made it sound

00:09:50
to be, he actually hate what? We sat in the office was the

00:09:53
quietest part of the office because he didn't like noise.

00:09:56
We're going like people yelling, so sort of really weird

00:09:59
characterization of him. But he's also he's not Brian

00:10:03
chesky wasn't the the soft and fuzzy, right?

00:10:07
In this case is well into the Uber files stuff because I mean,

00:10:10
I feel like the why not attitude, right?

00:10:13
Is sort of the explanation for some of their you've referred to

00:10:17
the early days mentality is almost like Pirates, you know.

00:10:20
And obviously there was sort of an Press decision on the part of

00:10:24
legal top rate in sort of gray areas following the experience

00:10:28
with lift and others launching peer-to-peer ride cherien serum

00:10:31
San Francisco. So that that's sort of an

00:10:34
organizing principle to me. I mean, time, do you want to

00:10:36
sort of frame up the Uber files real quickly?

00:10:39
Yeah. Sure.

00:10:39
The Uber files which came out a couple of weeks ago, our this

00:10:43
massive Trove of documents 125.

00:10:47
If you earned a numbers that were released by whistleblower

00:10:50
to the UK In and the icij in a bunch of newspapers around the

00:10:55
world. Not me that detailed essentially

00:10:58
Ubers expansion into Europe. The Whistleblower turned out to

00:11:01
be this guy Mark began, but basically the bulk of these

00:11:05
files are internal Communications between

00:11:08
high-level Uber execs including Travis, that explained Uber's

00:11:13
policy strategy in. I mean, I would argue going to

00:11:16
brute forcing its way onto the continent and you know, these

00:11:20
files begat a series of articles.

00:11:22
It's essentially, if I to boil them down the big reveals here

00:11:26
were Uber use this tool like gray ball which essentially

00:11:31
dupes Regulators. There's this kill switch, which

00:11:34
wipes computers inside the, which I'd reported.

00:11:37
You knew you're going to jump in with that.

00:11:38
A lot of you over files have been report.

00:11:40
We can talk about that but so there's the kill switch.

00:11:42
You know, there's also very aggressive lobbying of officials

00:11:45
in Europe like macron and France which was kind of funny to me,

00:11:49
British officials. There is some pretty kind of

00:11:51
arrogant emails Biden. I took the lobby news, like,

00:11:54
uber is good at his job, right? Just one last thing to kind of

00:11:57
frame it up for people who haven't read.

00:11:59
All of these articles, too many articles by the way, is that,

00:12:01
you know, these stories came out a couple weeks ago.

00:12:03
I don't think they made the huge splash.

00:12:05
The outcome is sort of unclear. There is some talk of, maybe an

00:12:08
inquiry of Micron and the French government, you know, there's a

00:12:11
bit of blowback in London based on the way they forced their way

00:12:14
in there but that's sort of been it but the whole episode kind of

00:12:17
exhumed the messiest time. Maybe our Garrick would argue

00:12:21
the - time of covering Uber. Right now we get to talk about

00:12:24
that are of uber. Now, the tamils got enough

00:12:26
distance that he's willing to be open about it.

00:12:28
He's not paranoid that it just happened.

00:12:30
So it's an excuse for us to re-litigate the old days.

00:12:33
Which emile's just smiling. I'm ready to know what?

00:12:37
He's is reaction. Alright, well and I know you'll

00:12:39
smile the biggest at this part of it Emile.

00:12:40
Because the last thing I'll say, is that boobers response to

00:12:43
almost all of this stuff has been like, Kanye from 808 and

00:12:46
heartbreaks. Like, I know I did some things

00:12:48
but that was the old me. So that's it.

00:12:51
That's the over. Else.

00:12:52
I know Emile you have a lot to say about it here and I set it

00:12:55
up a lot here. But what's what are you

00:12:58
thinking? What's your mind?

00:13:00
Actually, as you know, the Articles first come out and, you

00:13:02
know, they end up being all about your time at the company.

00:13:06
You know, the icij I think is an Inquisitor incredible

00:13:11
organization, right? The things they did with the

00:13:12
Panama papers, like, I mean, he's truly revolutionary

00:13:15
groundbreaking stuff, I was surprised they took this on Five

00:13:20
Years After It and it really. What if you end up with the

00:13:25
opposition party in France, saying hey mccrone, you should

00:13:27
not be talking to CEOs of companies that are trying to do

00:13:30
business in France, and that's it.

00:13:31
You know, that's the backdrop. That's what they did with 80

00:13:34
journalists and all these unfounded argument, hundreds of

00:13:37
thousands of documents. I just, it would seem to

00:13:39
unimpressive. Now, I'm biased on that, but,

00:13:42
you know, the example of Travis saying about the Biden thing

00:13:46
like, oh, every minute he doesn't spend with, he's late

00:13:49
isn't me? I guess humors lost.

00:13:51
Wait, what? Say it again.

00:13:53
There was this comment that. Oh yeah yeah that felt like a

00:13:57
classic Travis where he's like he's going to get less time with

00:13:59
me of like he's yeah. But you said it was a joke or

00:14:02
you think it was a it was a joke.

00:14:04
Yes. Okay.

00:14:05
I was with Travis that I was with Travis as he walked into

00:14:08
the bite of meat, but it's a joke as in, it's funny to people

00:14:12
to think of Travis having so much Swagger that he would say

00:14:15
that somewhat sincerely or a like that.

00:14:18
Is that the type of joke? Or it's a joke that reflects

00:14:21
level I'm really important to, you know, or he doesn't think

00:14:25
you're. Yeah, explain the joke, explain

00:14:27
the joke. It's in, choke them that we were

00:14:31
characterized as these arrogant Bros, right?

00:14:35
Oh, hey, every time he doesn't get this, you know, he he's

00:14:39
lady, doesn't get spent a minute with me, right?

00:14:41
It was that kind of thing, and then Dust by the way.

00:14:43
Just for fact at to add to the fact he sat with Biden, I was

00:14:47
there. And then by this, like wow, this

00:14:48
was fun. You should stay for this

00:14:50
meeting. I'm having with the chance.

00:14:52
Mm, so on and Travis like awesome, I could stay with you,

00:14:54
and they, they hung out for like two hours and did foreign policy

00:14:57
meetings. Well, this wasn't, it wasn't

00:14:59
like Charles. Like I'm out of here, buddy,

00:15:00
right? You know, you've lost your time

00:15:02
with me. It was a, it was a fun thing.

00:15:04
So, which is such a classic media thing that everything

00:15:07
comes across. So humorless, if it's like part

00:15:10
of a headline story, I'll add to it though.

00:15:12
That one of the things, I really struck me about the files

00:15:15
themselves, as the relates to the politicians, is it spoke so

00:15:19
much to the era of how much a lot of political School leaders

00:15:22
wanted to be cozy with tech and it seems.

00:15:26
We're the pendulum has swung, maybe not the full Direction the

00:15:29
other way. But during the Obama era

00:15:31
specifically and I guess this is also touching a woman to Trump.

00:15:33
There was a real connection between politicians and Tech

00:15:37
seeing it as this upstart Innovative socially Progressive

00:15:42
industry, that they wanted to be attached to one because there is

00:15:45
a lot of money but also is like okay I don't it's bad to Cozy up

00:15:48
to Wall Street. But these Tech Guys and you

00:15:50
know, San Francisco and Silicon Valley bad.

00:15:51
I Do that makes me look cool. Let's all go work there after

00:15:55
after Obama's done and and I think you could kind of see a

00:15:57
little bit of that with, you know, macron maybe and to a

00:16:01
lesser extent by didn't. But it just seemed generally

00:16:03
there was like a warmth between politicians and and Tech that in

00:16:07
retrospect seems a bit misguided.

00:16:09
Are, you can see, ya, misguided is your word and your opinion,

00:16:12
but I would say, like, when when Obama went down to Cuba to open

00:16:16
up, he took Brian chesky with him.

00:16:18
You know, he took with mccrone was Finance Minister his hole.

00:16:22
Platform was we need more tech companies to be doing business

00:16:25
in France, and to hire our own people, so that they can get

00:16:29
experience in it. Dissolve, your Neil, all the big

00:16:32
French industrialist from really wanted tech companies to

00:16:36
establish in France, especially if they were on the ground tech

00:16:39
companies not digital with they took all the money out because

00:16:42
remember for Uber, 80% of the money went to drivers who are

00:16:45
local, the employees were local and they were paid salaries

00:16:49
there. So we weren't more as extracted

00:16:51
like the Set of tech companies and politicians absolutely

00:16:55
wanted to know us and other tech companies that was nothing new.

00:16:59
So when they say aggressive lobbying I don't know.

00:17:02
I mean there's does President Biden meet with foreign CEOs

00:17:05
when they come to the u.s. of course he does.

00:17:07
So this thing, wasn't. None of it was illegal.

00:17:11
That nothing in the icij said, any?

00:17:14
This was wrong. They said it was aggressive,

00:17:16
right? And it was aggressive, we were

00:17:19
growing aggressively. So, what's wrong with that?

00:17:23
The lobbying is not like, oh, they are promising him a job or

00:17:26
so it makes sense, Uber was a high-stakes sort of policy issue

00:17:29
that politicians were campaigning on and against.

00:17:33
And so, it made sense that you would go to the top, you know,

00:17:35
the most powerful person you could to get them to weigh in on

00:17:39
an issue? Yeah.

00:17:40
That one doesn't resonate with me, but the fact is also that

00:17:43
Uber did end up, please. Correct me if I'm wrong here

00:17:46
because I'm not the expert on this are that you guys are but

00:17:48
boober ends up going into a lot of these countries fairly Unless

00:17:52
you know, with it not a ton of huge pushback that stops them

00:17:55
from doing more or less what they wanted to do, right?

00:17:57
They were kind of untrammeled entering into these places and

00:18:00
ends up getting into, you know, a lot of spats with taxi unions

00:18:04
in the country and there is, you know, one of the revelations in

00:18:08
the Uber files is traversing pretty blithely.

00:18:10
If there's violence in France, you know, between the Uber

00:18:13
drivers in the taxi Union, that's good for us because, you

00:18:16
know, violence, she puts the Union in a bad light.

00:18:18
I mean, those sort of things seem like uber wasn't

00:18:20
contravenes with Policy with regulation and with the you know

00:18:24
the local taxi unions that I think a lot of people find

00:18:26
pretty unsavory. I mean let's take a minute and

00:18:30
talk about taxi organizations all over the world.

00:18:33
These are government created monopolies where the taxi

00:18:38
Medallion owners and most big cities around the world are cozy

00:18:41
with politicians they protected the number of medallions so

00:18:45
there was no competition, the taxi drivers themselves were

00:18:49
essentially paid like indentured servants They took people right

00:18:53
off the immigration lines and they said, you're going to rent

00:18:56
this taxi for $800 a week and you don't make a single dollar

00:19:00
until your Affairs exceed that we're not going to drop you off.

00:19:02
In Harlem. We're not going to pick up black

00:19:04
people there. I mean this was a corrupt nasty

00:19:08
industry and almost every city in the world.

00:19:10
So it is absolutely true that to go in and get your business

00:19:15
model to be accepted. You couldn't ask like, hey can I

00:19:18
we allowed to do ride-sharing here, guys like maybe you know,

00:19:22
You had to really show consumers and drivers a better path.

00:19:27
And there's a reason why By ignoring regulation, or there

00:19:31
was a vacuum, a lot of places do was just no regulation, right?

00:19:36
And some of the regulations were anti-consumer in Miami.

00:19:39
For example, you could not price a ride for less than $50.

00:19:43
If you weren't a taxi, couldn't do it.

00:19:46
How's that pro-consumer? So yes, if that if we broke that

00:19:49
regulation, who's benefiting, and Who's losing their I want to

00:19:53
answer Tom sting because regular Ubers breaking regulations

00:19:56
banking regulation breaker so Airbnb was breaking regulations.

00:20:00
The taxi Union that taxi medallions themselves were

00:20:04
antitrust they were violating antitrust laws you know in many

00:20:07
states in the US the state can sue a municipality for antitrust

00:20:11
behavior and they weren't enforced in that against their

00:20:14
own taxi operations in these cities.

00:20:17
So there was this this industry was ugly dark, it was Is really

00:20:22
dirty and you had to do something.

00:20:26
If you were on Roger due to exist and by the way two thirds

00:20:29
of the world now has ride-sharing.

00:20:31
And what would the world be like if no one ever tried to break

00:20:34
the taxi and I trust Monopoly and it is a fair criticism that

00:20:38
a lot of these Uber haters take boobers.

00:20:41
Like I honestly some people try to roll their eyes it's like no

00:20:43
you believe that the service is so essential that it was worth

00:20:47
like fighting for I yeah, I know that not to be You know.

00:20:52
Yeah, I agree with you bir people on that.

00:20:54
Yeah, it's just so you can have your view as that no business

00:20:58
should should break and unfair regulation in order to give

00:21:02
consumers a taste of what it would be like to have a service

00:21:05
that met their needs. That's an argument one can make

00:21:08
and then but you have to make the same thing with your between

00:21:10
B and lots of other businesses that do that on the on the kill

00:21:15
switch thing that you wrote about Eric, almost all tech

00:21:18
companies do this in foreign countries.

00:21:20
And the reason why is that If they're connected to the main

00:21:24
database of the company, they don't want anyone government

00:21:27
raid to sort of expose all the company's data, inclusions their

00:21:30
user data, which they get fined for have to disclose the FTC.

00:21:34
So, we have a shutdown that's separate from a subpoena.

00:21:38
If you got a subpoena, Uber or any company instead, we want

00:21:40
these documents, they're entitled to them, and no one's

00:21:44
ever accused Uber of not providing documents that any law

00:21:49
enforcement agency asked for, and that's why would Eric It

00:21:52
says is it was no consequences because they did was just

00:21:55
nothing illegal about shutting down computers.

00:21:57
If there's not a warrant that says, I need this that or the

00:22:00
other. Well, let's not talk about

00:22:02
shutting down computers. Oh, right.

00:22:03
This is wiping of hard drives. I mean, this is like, oh, it

00:22:05
wasn't but no one accused him or even Jill.

00:22:09
His vicar statement saying, we know and nothing was ever wiped.

00:22:11
Okay, read the stuff they're locking locking down stiffer

00:22:15
than what. What, why does that old?

00:22:17
Okay, that's that's slightly. Different than what companies do

00:22:19
like in China. Say, where I think a kill

00:22:20
switch, had been Fairly, you know, de facto for a lot of

00:22:23
companies and that to me could be wrong here.

00:22:25
And if I am, I'll cut it. I mean, that is wiping of drives

00:22:29
to prevent the government from there.

00:22:30
What? I began drives.

00:22:31
A whole different ballgame, says destruction of evidence.

00:22:33
Would you see legal almost anywhere?

00:22:35
Right? But okay, okay, but but shutting

00:22:38
down, so that you have a proper warrant and you're giving them

00:22:40
exactly what they asked for is not illegal.

00:22:43
I do think one of the bad things we did.

00:22:44
A new Brew is naming things, terribly that the kill switch

00:22:49
real Contrition there, ya know. Okay, and I guess you would

00:22:53
probably include within that ghraib, although I don't.

00:22:55
What is that even in? Referee ball?

00:22:56
Hell, I was one of them. Yeah, War Room, hell great.

00:23:01
I think these things were meant to be provocative but they took

00:23:04
on a life of you guys leaned into the Pirates, Motif for

00:23:07
sure. But since we're on the

00:23:08
regulation side of things, I mean, looking back on this.

00:23:11
Now, everything that was explored in the Uber files and

00:23:14
stuff that Mike Isaac wrote about with gray ball and Eric,

00:23:16
we already talked about the kill switch.

00:23:18
You think it was all Justified, you think there was no other way

00:23:21
that boober could. Approached any of these

00:23:22
countries entered a way that was maybe more in accordance with

00:23:26
regulation wouldn't have seen as you know, well-funded Tech

00:23:31
American tech company barging into these places up ending

00:23:34
things and sort of letting the pieces fall where they may.

00:23:37
You don't think it could have gone done any differently.

00:23:40
I mean, yeah, I think in any one instance to probably could have

00:23:43
been done differently but you didn't know ahead of time what

00:23:46
the resistance was and what it wasn't and sometimes that pain

00:23:49
depending on, who is in charge, what was the I meant, so you had

00:23:53
to take bets on what it was going to be like.

00:23:56
And and, you know, we were kicked out of Germany, South

00:23:59
Korea. There's some countries that like

00:24:00
were effective at resisting Uber.

00:24:06
All you all, you could say, Tom, is that you like we could have

00:24:08
gone slower and I think we just would have been in less places.

00:24:14
Well, okay, slower, in that case, sort of sounds obviously

00:24:16
bad as an investment, you know, it sounds like it's maybe not as

00:24:19
pro-consumer or they'll maybe we can get into that.

00:24:21
But It's also, you know, government and you know people

00:24:25
deciding to have input on the way business is conducted in

00:24:28
their countries is just fundamentally slower than a

00:24:31
business. I mean, that's just the way

00:24:33
large masses of people work. Yeah.

00:24:35
So so if you want to do get pre regulated, Uber wouldn't exist

00:24:40
today. I mean, it just it's, you can't

00:24:42
have it both ways. Like you had, you had monopolies

00:24:47
controlling the transportation systems donating to politicians.

00:24:51
Protecting their Hide when you think monopolies, do you mean

00:24:53
unions right? Even attacks a union Medallion

00:24:56
system the medallions, okay? Okay.

00:24:58
And they were, never going toward a lens, no matter how

00:25:01
slow, no matter how lobbying, how much love you did, unless

00:25:04
you showed consumers, something else that was better.

00:25:07
And once you did, that consumers told their politicians.

00:25:11
We want that. And that was a deliberate

00:25:14
strategy. So there was no other way to

00:25:16
break that Monopoly. Hmm, there's so many criticisms

00:25:20
of uber some some worse. Just some last like I feel like

00:25:23
a challenge with discussing all this has become such like a

00:25:27
laundry list and I think we would all probably agree that

00:25:31
the Public's sort of like the things they hate boober for the

00:25:36
most are not necessarily like to me the best reasons at least to

00:25:41
object to burrow the most viral thing that happened was like

00:25:45
delete boober which had to do with like the tide of trump.

00:25:48
It was like, super, super incoherent.

00:25:51
You've said, Don other interviews that boober had some

00:25:53
like, you know, it grew too fast and have good corporate culture,

00:25:56
but there's certainly a degree to, which the lens was on, Uber,

00:26:00
in a way that it wasn't on other companies.

00:26:01
And if Oracle or somebody sustain the level of like, I

00:26:05
don't know, corporate culture investigation.

00:26:07
I would suspect that it would have had troubling stories to

00:26:11
then there's sort of this sort of gray area, regulation, sort

00:26:15
of fighting with governments area.

00:26:17
I mean, I think how the drivers are treated to me is like the

00:26:20
clearest, like real Sort of moral issue at play, some people

00:26:24
would say like the independent contractor like system is just

00:26:28
like unredeemable. I don't, I wouldn't say that

00:26:31
the, like, the leasing program was something that I wrote about

00:26:34
back in the early days where you got, there were cases where, you

00:26:37
know, drivers and this is sort of Illustrated in the driver

00:26:40
video where drivers get sort of like hooked or they're making

00:26:44
money on Uber. They want to make it their

00:26:46
career, they might lease a vehicle and then they're sort of

00:26:49
basically you're offloading the capital.

00:26:51
To the drivers and then, you know, they're they're sort of

00:26:56
the ones taking the risk without necessarily knowing where Ubers

00:26:58
business is going to go. I mean, do you think Uber has

00:27:02
been good for drivers and do you agree that that's sort of the

00:27:06
area where a sort of like the moral sort of criticism is, is

00:27:11
the most significant. You know, it's a hard thing and

00:27:14
I'll give you, I think the history of this is important,

00:27:18
right? Uber started with black cars,

00:27:20
the black card Driver. Who Loved Uber at the time, was

00:27:24
one who had a two-hour job in the morning after our job at

00:27:27
night, and they're like holy cow in the middle, I can make

00:27:30
additional money and this was great and I could do the short

00:27:34
trips and so on and the prices were high.

00:27:37
It was geared toward the black car customer, right?

00:27:41
And then, Uber started to say, like these drivers started

00:27:44
saying, well, hey, why don't I just do this full-time have full

00:27:46
control my schedule. I can make more money and so on

00:27:50
and that whole thing kind of I worked and drivers were

00:27:52
relatively happy. We're really.

00:27:54
When you got to Uber acts that you started to have hard

00:27:59
decisions to make because you had a black car driver, who's

00:28:02
doing this for a living, right? And then you had an alternative

00:28:06
that was half the price and they'd say this black car

00:28:09
drivers, say well, hold on. My customers are now going to do

00:28:12
this other uberX thing, and I'm going to lose them and they're

00:28:15
they're half price. So you started to say, like,

00:28:18
okay, we had different price points for different products.

00:28:22
One was cannibalizing, the other.

00:28:24
So, is that a, what is the the ethics for the morality of that?

00:28:27
I don't know. It's a hard question because,

00:28:30
you know, it was a better product that had more

00:28:32
applicability and some people decided I'd rather pay half the

00:28:36
price and being a less nice car. Right?

00:28:38
That was that was one stage. The second stage were, was you

00:28:42
had these bonuses come drive for Uber.

00:28:44
You get 50 rides, you get a five hundred dollar bonus or

00:28:47
wherever, and people, if they came to I think that that was

00:28:52
going to go on forever. They felt really let down when

00:28:55
that didn't last forever, but a lot of businesses do that, you

00:28:59
get a free month of Spotify. You get a free this to entice.

00:29:02
You to try it but that deal doesn't last forever.

00:29:06
I think the hard part here is, if you quit your job to join

00:29:10
Uber or you at least a car to join Uber with an expectation

00:29:14
that you were going to make this much money over time, you felt

00:29:17
bad. And there was, there is

00:29:18
something there and an Uber to be clear.

00:29:20
You know, I remember is 20, Routine or 2014, Uber was

00:29:23
actively putting out stats. That were just unrealistic about

00:29:26
the amount of money that a driver can make on the platform.

00:29:28
And remember, there were stories saying that drivers in DC or

00:29:31
some city were making ninety thousand dollars a year.

00:29:33
In New York is New York. Yeah, bullshit.

00:29:36
Right. I mean, how many drivers

00:29:38
wherever making that much money in a way that could be

00:29:40
justifiably promoted to people, as you know, an income you could

00:29:43
make on this platform? Yeah, I think that that

00:29:46
particular instance of the goober got fine for, for that

00:29:50
piece, but it was, you know, For advertising that was 90 one.

00:29:54
It wasn't the average. Like yes there was a definitely

00:29:56
drivers who made a more than 90 but it wasn't the average

00:29:59
and so give an impression that wasn't quite an Uber definitely

00:30:02
did a lot of like hiding the ball on how much drivers were

00:30:06
like full-time versus part-time and the messaging would be very

00:30:09
aggressive about the part-time drivers.

00:30:12
When they were certainly people who are making their career but

00:30:15
what but what do go back to what changed, what's changed?

00:30:19
And this is even before Dara's regime.

00:30:21
To go over is the driver bass turned into 80 90 percent

00:30:26
part-time, 10 hours a week or less because of food or no, it

00:30:30
just beat it. Just burned through it, just

00:30:33
people just didn't want to do it for a living.

00:30:36
They had other things that they would do that were more

00:30:39
full-time. But for whatever reason is, it

00:30:40
turned into more of a. Hey, I didn't want to take my

00:30:43
girlfriend out to dinner this Friday, I need to drive and make

00:30:46
some money. I want to buy a Christmas gift,

00:30:48
so it turned into a gap filler as opposed to Profession.

00:30:53
And that's where it gets weird again.

00:30:55
Because then you're like, okay, these people actually that

00:30:57
you've seen the service didn't want to be employees.

00:30:59
They want to be the one to do this for a little bit.

00:31:02
They want to do doordash, they want to not work for three

00:31:05
weeks, and so now it's ironic that we're trying to give

00:31:09
employee go and some people are trying to giving employment

00:31:11
benefits to people who don't want them because they're

00:31:13
actually doing it. So, little time of their week

00:31:17
that it doesn't make sense. It actually made more sense when

00:31:20
the Black Card drivers were doing it full-time.

00:31:22
Then they add, they were kind of closer to being employees

00:31:25
because the amount of time in the Reliance they had on the

00:31:27
system. So that's why there was

00:31:29
different eras of how Uber treated drivers.

00:31:33
And and what were the mistakes in each era.

00:31:35
It's it's difficult I think, for drivers because the sense I get

00:31:39
from talking to them, is that, you know, the union is so, it's

00:31:42
a complicated concept for a lot of them.

00:31:45
It doesn't really apply in the way unions are structured now,

00:31:47
because so many of them are part-time because they drop in

00:31:49
and out. And yet, what they really want

00:31:51
is, Ability of income. And I actually disagree with

00:31:54
you, I do think they want some sort of benefits.

00:31:56
I think the system as its, you know, the broader us Healthcare

00:31:59
System and other kind of insurance systems are set up.

00:32:02
So poorly now that they just look towards some sort of

00:32:04
company to providing for them, and you know, what exists?

00:32:07
Now, with prop 22 is not very satisfying to a lot of people,

00:32:10
but yeah, I actually don't think they don't want benefits.

00:32:13
I do think they want something, they want some sort of security,

00:32:16
and an Uber kind of sort of provides that but not in a way

00:32:19
that's reliable. And I think the proof in the

00:32:20
pudding, is that There is such high turnover, right?

00:32:23
That no drivers sticks on the platform for more than a couple

00:32:26
months. I mean, who Burr is just

00:32:27
churning constantly through a driver base and it's never

00:32:31
gotten better. I think this is necessarily a

00:32:35
job function, that is a temporary filler in pids, become

00:32:40
that way down. You can say, Uber made it that

00:32:42
way or it's become that way regardless.

00:32:45
It is that way I do think someone driving 40 hours a week,

00:32:48
it has to be thought of differently than someone who's

00:32:50
doing it eight hours. A week and then doing doordash

00:32:53
and then going to school and that, you know, have a their

00:32:57
income spread over a lot of different places.

00:33:00
And yeah, there has to be some way.

00:33:02
That's why frankly, I think Obamacare is a good broads

00:33:06
change from the health care regime in the US before that.

00:33:10
And so, yes. Could it could you conceptually

00:33:12
say that this person is making 10 percent of their income from

00:33:15
Uber? They should can contribute 10%

00:33:17
toward the benefits that they would get.

00:33:20
If there are full-time. Please.

00:33:21
Yeah. There's There's something like

00:33:22
that there that probably makes sense.

00:33:25
That's fair. But what else?

00:33:27
How what I was there's no perfect system here?

00:33:30
Yeah, take a look fried you take a goober ride, you do doordash,

00:33:33
you do your, do your home and Airbnb.

00:33:36
It's like, people are just amalgamating a lot of different

00:33:39
income streams. And how do you deal with that?

00:33:41
That's a, that's a national problem, it's not just an Uber

00:33:43
problem. Yeah.

00:33:45
Actually, before we move fully off of the Uber files, I do want

00:33:48
to get to the response that boober the company had to it.

00:33:52
People can't see it. So she released a video but Emil

00:33:54
is shaking his head and rolling his eyes.

00:33:56
I mean, like I said, in my intro of it, basically, Uber says that

00:34:00
isn't us anymore, that was that regime?

00:34:02
They love throwing Travis and you and that whole era under the

00:34:05
bus as a response to any sort of reminder of what you guys were

00:34:09
doing. What do you think?

00:34:11
I mean what a gaslighting. Like, I was stunned.

00:34:17
They said you know, don't judge us by what we did five years

00:34:21
ago, Justice. We did in the last five years,

00:34:23
in the last five years, we were stock prices dropped in half.

00:34:26
They've been sued by the doj for overcharging.

00:34:29
Disabled people have 20 civil rights laws, you know,

00:34:33
disputes with a with with people, they just have 500 women

00:34:37
sue them for sexual assault. I mean, come on like the private

00:34:41
financial performance has been terrible.

00:34:43
There's been ninety percent attrition, you know, all the doj

00:34:47
has done things because this is a hard business.

00:34:49
So give me a break. Number two, insanity is a lot of

00:34:54
the people who are doing these things in Europe, with kill,

00:34:58
switches and mccrone are still there.

00:35:00
The Nelly crew Nelly crows, that wasn't like a Travis.

00:35:03
Hey, let's create an Advisory board with all these European

00:35:06
politicians. That was the policy team and the

00:35:09
person who wrote that document was on the team running The

00:35:12
Advisory board that got Nellie crows there.

00:35:14
So it's sort of like, are you kidding me and Pierre to meet

00:35:18
you? His quote, was like a hostage

00:35:20
statement like Pierre Dimitri is the head of ubereats right now.

00:35:24
So he's you know, who is you know, someone who crosses both

00:35:27
both are has Uber and he's like I'm sorry I was just a young.

00:35:31
I was young and immature and I was right.

00:35:33
I was being led by unethical people.

00:35:35
You're like this guy was a Goldman Sachs.

00:35:37
Banker a hedge fund guy in his 30s at never apologized for

00:35:42
since then and all sudden. Now it's the battle guys from

00:35:45
seven years ago, who made this poor young Goldman, Sachs hedge,

00:35:48
fund manager, do things, didn't want to do, like, give me a

00:35:50
break. Well, there is an argument.

00:35:51
And that strategically the thing that Travis was so bad at was

00:35:57
Contrition or apologizing, whichever way you want to put it

00:36:00
and dhara is obviously a professional at this point

00:36:04
apologizer. I mean at the khashoggi incident

00:36:07
suggests otherwise that was a that was a pretty bad one.

00:36:09
But we were yes we dhara what? Yeah, don't you remember after

00:36:13
deuber. Took money from the Saudis dhara

00:36:15
has this interview without any sort of Leo's and they bring up

00:36:18
like how do you feel about taking money from the Saudis

00:36:20
when they just member? Shogi and they're just like, you

00:36:23
know, we all make mistakes which you know they had to apologize

00:36:27
for that. But yeah, why wasn't Travis able

00:36:29
to like show you agree with that criticism, right?

00:36:32
I mean, I know he's your friend but like, he's not very good at

00:36:36
apologize. I mean, he pauses a lot in 2017

00:36:39
but I think he has it. I but I think that I actually I

00:36:44
do think and was some in some hindsight that it's okay to say

00:36:48
we did things wrong and here's how we're going to do them

00:36:50
better. And to and be accountable for

00:36:54
for doing things better and we just didn't, I will say like you

00:36:59
imagine being in the most important company in the world

00:37:02
for some period of time, that was growing faster than any

00:37:05
other company that ever grown. The problems you're seeing are

00:37:08
coming non-stop because you have a real on the ground business.

00:37:12
I mean, transportation is no joke.

00:37:14
People people die in accidents, I mean, it is a real world thing

00:37:18
and it's in big cities every day and everyone used to say that.

00:37:21
Everything that Ben's in a city happens in an Uber, it's true.

00:37:23
So the flood of what was happening was really intense and

00:37:27
no one had ever done it before. There was no Playbook.

00:37:30
So yeah, we made mistakes and probably should have said more,

00:37:33
but not the mistakes that I think people talk about as much

00:37:37
as they should. Well.

00:37:38
Yeah. What are those mistakes?

00:37:40
What are those mistakes? That you think I think.

00:37:42
And I've talked about this before, the one thing I wish I

00:37:45
had done differently and I'll take responsibility for.

00:37:47
This is the revenue is growing like this, right 9 89 degrees.

00:37:52
And the company building was growing at like 50 degree 45

00:37:55
degrees and that's that causes a dissonance, you're not building

00:37:59
guardrails and HR legal finance, that keep a company stable.

00:38:04
Okay, I've heard you say, this is what I want to push back

00:38:06
like, yeah, a lot of the key to Uber.

00:38:09
I mean, you and Travis, especially we're good at really

00:38:14
drilling down like some of the most flattering things people

00:38:16
say about Travis, is when he has your attention, he's like,

00:38:19
jamming with you and sort of saying, let's solve this.

00:38:22
And, you know, I we can't go through every one of these

00:38:24
controversies improve, the Travis knew what, but there's

00:38:27
definitely a sense that Travis was definitely enthusiastic

00:38:30
about Creative Solutions around whether it's like, geofencing

00:38:34
with apple. Or, you know, these Technologies

00:38:36
Travis was aware of them like it was sort of part of his sort of

00:38:40
Ingenuity. Right.

00:38:41
I mean, so wasn't just like to me the things that you guys were

00:38:44
criticized. For besides, maybe the Susan

00:38:47
Fowler category were sort of ideas where wasn't It wasn't a

00:38:52
bureaucracy problem. It was a sort of judgment

00:38:55
question. Well, I was I was, I was talking

00:38:57
about taking charge instead of Fowler situations, like you need

00:39:02
to have a system that deals with bad behavior inside a company.

00:39:07
And most companies, the last five years, I've realized like

00:39:09
their systems have been inadequate, right?

00:39:11
And so, that was one thing. I wish we'd done better on the

00:39:14
financial discipline thing, like that leasing cars out to

00:39:17
drivers, it was kind of an experiment and it didn't work.

00:39:21
You know? And so you had to, you know,

00:39:23
should we have done more study and more pilots beforehand?

00:39:26
Sure. When you talk about things like

00:39:27
the geofencing, yeah, those were pure mistakes but the whole Tim

00:39:31
Cook Serio thing was just this is where I get to my criticism.

00:39:35
Either was just out of control, false, you're saying, the

00:39:39
meeting as depicted in Mike, Isaac's, big, New York Times,

00:39:42
story with Tim Cook, and Travis didn't happen as it would like

00:39:46
he Travis met with Tim Cook but but not in the way that is

00:39:48
described in the story. Yeah, I remember.

00:39:52
Arguing through Jill with Mike, I said Mike, the only four

00:39:55
people in the room, this is Jill Hazel Baker, the head of

00:39:58
communications at the only four people in the room were me

00:40:02
Travis, Tim Cook and Eddy. Cue only four of us.

00:40:06
Me and Travis are telling you, that this never happens.

00:40:11
Tim Cook didn't chastise us. He didn't, we never discussed

00:40:14
the geofencing, it never happens.

00:40:16
And I called Eddie. And I was like, Eddie can you

00:40:18
guys tell? Also, please tell them he's

00:40:20
like, we don't comment. On anything ever.

00:40:22
So I was like, okay, so great. We're having an article written

00:40:25
where the four people in the room.

00:40:27
None of them. Two of them are saying it, never

00:40:29
happened to them are not commenting, and yet, you're

00:40:30
going to write a whole article about it.

00:40:32
That turns into a whole episode on a show.

00:40:36
It was, it was sort of Otherworldly.

00:40:38
I was like, I don't know how to combat those.

00:40:40
So what so what did happen then, what's the accurate as you see

00:40:42
it? Representation of that meeting.

00:40:44
Yeah, so there was the meeting with any Hugh and Phil Schiller

00:40:49
about the Geo fencing stuff. Ins.

00:40:52
But it wasn't Tim Cook was and it was us hat and hands.

00:40:56
Coming down to Cupertino saying, here's exactly what happened,

00:41:00
and why? We did it?

00:41:01
We were wrong, we'll never do it again.

00:41:04
And it was really about fraud, we're losing ten million dollars

00:41:07
a week because of what was happening with the wiping of

00:41:11
iPhones and stolen credit cards. And then we would love to work

00:41:15
with you on fixing this problem. When for the next two years we

00:41:17
work with apple and actually solving a fraud problem that

00:41:20
that would happen. Worldwide on that Tim Cook.

00:41:23
Had nothing to do with that. We went to Tim Cook.

00:41:25
We were talking about driverless cars.

00:41:27
Should we build Maps together? We would be the first customer

00:41:30
to use Apple pay. It was a totally different, but

00:41:32
he was insulated from that. So just, you know, the Tim Cook

00:41:36
part of it. Never happens.

00:41:37
I don't know what to tell you. I mean, we were talking about

00:41:39
Jill and and obviously, I want to talk about, you know, Bill

00:41:42
girly to the funny thing about all.

00:41:44
This is I sort of enjoy all of your company.

00:41:47
But yet you guys all, I mean, I wouldn't say, you know, there's

00:41:51
a lot of Resentment all around. I mean isn't there?

00:41:54
This is Bill girly. You know, the Benchmark partner.

00:41:57
This is a why can't you guys all get along your all, you know, I

00:42:00
mean, isn't there? I mean you and Travis had sort

00:42:04
of a, there's a moral crusade in the, We Believe, Uber, we don't

00:42:07
believe in this sort of the government regulation, but then

00:42:09
I do think there is a certain like a morality and sort of like

00:42:14
the regulatory, you know, it's sort of like they're gray zones,

00:42:17
we can operate, we're making deals.

00:42:19
Like people can make deals with us or not like The same sort of

00:42:22
like if they decide, they think you guys have pushed it too far,

00:42:26
it's hurting their reputation. They're going to make less

00:42:27
money, like they can, like, try and push push you out.

00:42:31
What do you think girly and crew?

00:42:33
Did that was so wrong and like try, like the strategy makes

00:42:36
sense to me that, if you're going to push out like, you guys

00:42:40
got absolute control for Travis's part of this Audi deal.

00:42:43
So then it became very hard for them to replace the CEO, which

00:42:46
may be girly. Should have never agreed to, but

00:42:48
like, it was a very high valuation of very good terms.

00:42:51
And then so the only way to really push Travis out, was a

00:42:54
total like surprise attack full-on War.

00:42:57
Don't you as a tactician agree that their strategy there was no

00:43:00
nice way to do it? Like they did it.

00:43:01
The only way if you want to get rid of Travis, that's the only

00:43:04
way to do it. Well, God, so many thoughts.

00:43:08
So The Benchmark attack was premeditated and the shold the

00:43:13
holder report was a vehicle for that.

00:43:15
Premeditation. They knew ahead of time that

00:43:18
their goal was to get Travis out.

00:43:19
Girly said that said so, so and I'm sorry too.

00:43:21
You have here, but the holder report was basically

00:43:23
commissioned internally by the company to suss out the culture

00:43:26
problems with an Uber, it was authored by Eric Holder, the

00:43:29
former Attorney General and Travis signed on to that.

00:43:32
Yeah. Isn't there public reporting?

00:43:34
The Rachel Whetstone like said it was a bad idea and Travis

00:43:37
still did it. Like he created some of the

00:43:40
vehicle for his own demise there.

00:43:42
Yeah right and well and also the conclusion of the report was

00:43:44
also that you specifically should be fired.

00:43:47
Yeah. So okay let me finish Falcons.

00:43:50
Okay. Okay.

00:43:53
This is just so people know we're talking about is the

00:43:55
climax. What do you think?

00:43:56
All right, so the whole report was not started to do culture

00:44:01
investigation, was started to investigate.

00:44:03
This isn't Fowler situation, girly, had it expanded to

00:44:06
include culture, okay? And because he knew that was an

00:44:10
Achilles heel. Know, a lot of people could say,

00:44:12
whatever the whole report was was basically like let's talk to

00:44:15
a bunch of people, get the the get their complaints and then

00:44:19
we're going to decide what we want to do at the company.

00:44:21
No one had. A chance to cross-examine no one

00:44:23
ever heard what someone said about them that they did or

00:44:25
didn't do wrong. So it was just it was just a

00:44:27
vehicle for for that usage and had girly, honestly ahead of

00:44:32
time said, I think Travis should go raise it in a board meeting,

00:44:35
right? And there were other board

00:44:37
members, therefore, get the dual class, whatever that only comes

00:44:40
into play, Eric when there's a vote, right?

00:44:44
You could say, hey, I think this company is doing poorly.

00:44:46
We need to remove the CEO. After the holder report, the

00:44:50
board unanimously agreed to let Travis take a leave of absence,

00:44:54
right? Right.

00:44:55
I think I broke the the leave of absence by like a second fun.

00:44:59
The unanimous agreement Travis's mom died Benchmark.

00:45:03
Went sent to people not girly didn't have the guts to go

00:45:07
himself sent them the Chicago with two letters.

00:45:10
One is smear letter saying if you don't quit.

00:45:12
Now we're going to we're going to release all this information

00:45:16
on you. That looks like a smear.

00:45:17
Our or quit now. And by the way, you have no

00:45:19
lawyer, there's no lawyer, there's no time.

00:45:22
Your mom just died. You just agreed to take a leave

00:45:24
of absence of the board agreed upon the whole board with you

00:45:28
girly. Why didn't you say right then

00:45:29
that you were gonna, you were opposed to this leave of absence

00:45:32
you want him fired. So his deception on Deception,

00:45:35
along the way we're, okay. When did you your, when did you

00:45:38
first have an inkling? The Benchmark wanted to replace

00:45:41
Travis's. See you, probably too late.

00:45:43
I would say April 17, may have 17.

00:45:46
So how far in advance Of that of the letter.

00:45:48
Is that maybe a month? Oh wow.

00:45:51
I mean, they've been plotting it for a while, at that.

00:45:53
Yeah. Yeah, they have to, we just, we

00:45:55
thought it was a little more honest.

00:45:56
Because we had this subcommittee of the board that was Ariana.

00:45:59
Banamine curly, who were managing the holder thing, and

00:46:02
they're like, yeah, look. This is going to be an objective

00:46:04
report. We're gonna make some

00:46:06
recommendations. And then only later did I

00:46:08
realize like actually God, I now I know what this whole thing was

00:46:11
about and Tom. Yes, they're the holder report

00:46:16
recommended that. I'd be fired because you know

00:46:18
why? No, please tell me so that in

00:46:21
2014, one of my employees submit an expense report that I didn't

00:46:27
approve but my assistant improved and he had asked for an

00:46:31
extension to file that expense report and I said to the CFO.

00:46:35
Can you give him more time goes didn't have an assistant to help

00:46:38
them do an expense report and so therefore I'd approved somehow

00:46:41
tacitly of 1000 our expensive should have been expense.

00:46:46
What was the expense As a material.

00:46:48
Yeah, it's the correct. Karaoke bar know what it was.

00:46:51
It was a pretty karaoke bar is sort of, yeah, hooker situation.

00:46:55
Yeah, it was a pretext and every board member every.

00:46:58
And, and the way they structure, the vote on the holder

00:47:01
recommendation, and this was a girly, Eric Holder genius thing.

00:47:05
He had to vote all or not, she had to vote on every

00:47:08
recommendation or not, which included firing me, right?

00:47:10
So you could vote on the value change of step on toes and that

00:47:14
was the equivalent of Letting Go someone on this ridiculous.

00:47:17
Non-violation and every board member apologize to me after

00:47:21
that including growing because they're like that was

00:47:23
ridiculous. But basically they had to get

00:47:25
rid of me to get to Travis right?

00:47:26
It was stuff. I do the investors right.

00:47:28
Who governance I was a lawyer. I'm all board members.

00:47:31
I was I knew how to make sure Travis wouldn't get ousted and

00:47:35
so they had to get me out of the way.

00:47:36
That's why I'm saying this feels like a strategy that if you were

00:47:38
on the other side you would respect.

00:47:39
You're like, okay they play. I mean the Travis's mom and mom

00:47:43
dying is obviously that you can't respect that.

00:47:45
That is that is uncommon but they were probably We're

00:47:47
pursuing this strategy way before that was like,

00:47:50
uncomfortable for everybody, don't you think they timed it to

00:47:52
them? Well, I even remember actually,

00:47:54
when, you know, the news came out about his mom dying, I

00:47:57
remember seeing Jill Hazel, Baker tweeting out, you know,

00:48:00
her condolences to Travis during this period.

00:48:02
It seemed like, people were caught in the very difficult,

00:48:04
those who had moral pangs about it in this, like there was the

00:48:08
momentum to push him out and eat at the same time, a horrible

00:48:10
life event happened to him. How do we both manage that?

00:48:13
But also, if you are on the side of the board or think Travis

00:48:16
should be gone push towards something that That is maybe the

00:48:18
for with they thought the best for the company, this is not

00:48:21
accurate. So the there was no person

00:48:24
besides Benchmark who wanted Travis to resign.

00:48:27
Then there were all said, we you take a leave of absence, you

00:48:30
need a leave of absence the the management Jill mantor credit

00:48:35
and the management team who were saying, like, Travis needs to

00:48:38
leave of absence. They weren't asking to resign,

00:48:39
but the executive leadership team, including sort of a lot of

00:48:43
these people Jill and other people were talking about wrote

00:48:45
a letter saying they thought. Travis need To take this, leave

00:48:49
take a leap. Yeah, yeah, yeah.

00:48:51
So, so I'm giving her credit which is like, everyone agreed

00:48:54
on the board. Now on the board and otherwise

00:48:58
agreed to a leave of absence period and then he was ambushed

00:49:03
after his mom died on purpose. Without representation without

00:49:08
girly, doing it himself, had that in a moment.

00:49:10
Not happens. I think he would have taken a

00:49:12
leave of absence. Did you talk to him?

00:49:14
It is mind-boggling, why did he agree?

00:49:16
Why did he agree like that? Clearly in retrospect, he wishes

00:49:19
he hadn't right? Like, yeah, it was look you

00:49:22
Corner that I was his right hand man's.

00:49:25
I was removed a week earlier on a pretext.

00:49:28
He was alone, he didn't have counsel and Ariana does convince

00:49:32
him to go along with it, right? She had been very aligned with

00:49:35
you guys and then she turns on him right at the 11th hour,

00:49:39
right? Yeah I but I think she turned on

00:49:41
him. She was like once he decided she

00:49:43
was helping him to write the statement or you know, whatever

00:49:47
that it's a little. Augie exactly how that went

00:49:49
down. But no, every single board

00:49:52
member voted to approve. The leave of absence there was

00:49:54
no vote to remove them. Can I just quickly say, one

00:49:57
thing you did bring up, you know, the karaoke incident which

00:49:59
you say was used as a pretext for pushing you out of the

00:50:02
company. And, you know, I was a little

00:50:04
bit closer to that one because I worked at the information at the

00:50:06
time, which is a little, you know, the outlet that published

00:50:08
the story about the incident with, you know, Gaby Travis's

00:50:11
ex-girlfriend about it and you sort of played a part in it in

00:50:14
that as the story said, you kind of were texting with Gabby

00:50:18
Saying, let's put this behind us.

00:50:19
Let's not, you know, let's not. You know, some would argue, is

00:50:24
way to kind of cover it up and not embarrass the company.

00:50:26
You do you regret the way you handle that situation at all?

00:50:30
And do you think it could have been, you know, are you sorry

00:50:34
for you? Sorry for what you said to Gabby

00:50:36
and, and do you think that it's something, had you wish the

00:50:39
whole thing never happened? You never went to that bar and

00:50:41
can in South Korea. So, a couple things and I'll

00:50:44
tell you, so we definitely should have never gone to that

00:50:47
bar. That was 10.

00:50:48
Why he's like that. And I apologize about that, by

00:50:51
the way, that was in the Uber HR records at the time.

00:50:56
Like, we knew that was bad at the time was like, hey, we

00:50:58
shouldn't have done this with employees and by the way, I was

00:51:00
at the most senior Garden Room Travis was there.

00:51:02
Gabby was there was a 10 0 B, 10 employees, the local team took

00:51:06
us there sound like we're like hey let's go to a karaoke bar

00:51:09
regard. Regardless how was senior?

00:51:11
And I should have said this is a dumb idea.

00:51:12
We shouldn't do it all that happened in the karaoke bars.

00:51:15
I sang a duet of Sweet Child. Mine with Gabby, the notion that

00:51:19
she was unhappy to be. There is is not as not true.

00:51:23
She actually was very excited. She was a good singer.

00:51:25
She wanted to go there and so the local TV can be like, let's

00:51:29
go sings, we went these places are shady that of shady elements

00:51:33
of them. And I've said this many times

00:51:36
said his to a mirror at the time.

00:51:38
Gabby and my wife were best friends and this is after

00:51:41
Travis, and she broke up best friends.

00:51:44
And she was on public about her her eating disorder.

00:51:48
Is and things like that and we care like not wife cared for her

00:51:51
a lot. We were on watch.

00:51:53
When Travis is a way to make sure she had people to talk to.

00:51:55
So me calling her that day and this show gets this wrong.

00:51:58
And I'm really upset about it. Actually, I called her say, this

00:52:01
was happening. This is, by the way, all known

00:52:03
in the HR department, new, but this was not a hidden thing.

00:52:06
And if the Press knew what happens?

00:52:08
Yeah, great. We went to a shady place.

00:52:10
It was already reported to HR. We sang, we drank, we went home.

00:52:14
Like, we're, you know, what do you want me to do?

00:52:15
So what was a asking Gabby to do To hide what?

00:52:19
There was nothing to hide, but wasn't the allegation that you

00:52:21
were texting her saying, let's not talk about this, right?

00:52:24
Like let's no, no, no God. I never texted her about this.

00:52:27
I called her and said, hey, this is happening.

00:52:30
She's like, I don't want anything to do with it as a

00:52:31
look, I can't stop reporters from calling you about this.

00:52:35
I'm sorry. She's a, please keep me out of

00:52:37
his, like, I'll do my best to keep you out of it.

00:52:40
And the only thing that was it. She said, and then she said, I

00:52:43
said, tell people that we only had fun or something.

00:52:48
That was right. Well, that sounds like a

00:52:50
cover-up to, a lot of people cover above what of singing and

00:52:53
drinking. Well, we only had fun versus

00:52:55
this is a shady place in which, there are escorts there that,

00:52:58
but it made her feel uncomfortable, right?

00:52:59
I mean, that was the core of her completely untrue.

00:53:02
They don't know. That's, that's just, that's

00:53:03
crazy. Talk.

00:53:04
It was, it was, it was going to be known.

00:53:07
That was a shady place. So, having fun saying we had

00:53:10
fun, how does that change? Whether the place for shady or

00:53:13
not? Well, but clearly it looks.

00:53:14
He must have felt aggrieved by it because she chose to speak to

00:53:17
the Press and say I was put in a position that I shouldn't have

00:53:20
been. And this was later said, we just

00:53:22
had, you know, we were just supposed to be having a fun

00:53:24
time. That's not the way she felt

00:53:25
about it and that felt like a cover-up to her.

00:53:28
I think you're maybe conflating someone being upset with a break

00:53:32
up with someone who actually wanted to, go to the karaoke

00:53:37
bar, sang songs had fun, and was using that situation in a way to

00:53:44
hurt people who are she was previously closed to, right?

00:53:48
That we exhume a relationship. But yeah.

00:53:50
Well, I mean Travis is inability to like maintain a good

00:53:54
relationship with her. Does end up her eye.

00:53:57
Like I do think his relationship maintaining abilities hurt him.

00:54:01
I think you think that's good. Psychoanalyzing, come on, come

00:54:06
on, leave the show is. So unfair on this point they try

00:54:08
to overlap the Angie relationship with the Gabby

00:54:11
thing. Who's so unfair, it was very

00:54:13
unfair to Angie they have choosen.

00:54:15
I don't know how this person they broke up.

00:54:17
Up in 2009. I don't think I was started

00:54:20
dating cab until 2014 so wasn't overlap, and right?

00:54:25
And human Angie still have a great relationship.

00:54:27
So I don't. This relationship is he like

00:54:29
when you break up with somebody, it's not happy for one or both

00:54:33
parties generally. So you know, what do you do?

00:54:37
What do you asking a human being to do?

00:54:39
Let's talk about the media because I feel like we need to

00:54:42
take some of the heat ourselves here.

00:54:44
Yeah. I mean, I don't know what the

00:54:46
media is. So many things in that like in

00:54:50
the period, it's like all these scandals stories without a lot

00:54:53
of context and then you get like, you know, I did the fall

00:54:57
of Travis Troy there, these sort of magazine stories, there's

00:55:00
very much like a mood in the media to given time, but like

00:55:03
all the stories to me are sort of like, even when I would write

00:55:06
them. It's like okay, it gives a

00:55:07
little bit of what I understand about it were, but it's just

00:55:09
hard in his story to convey it all then super pumped becomes

00:55:14
like so defining and how most people People understand Uber

00:55:18
and now the show, it has like 80 people on the finales.

00:55:22
So it's small but it's still like a show, people are lazy and

00:55:24
they're more willing to, you know, they watch the show.

00:55:27
I don't know what is wisdom. Is there a piece in the media

00:55:30
ecosystem that upsets you the most or or is there a you know

00:55:35
it's such a you know it's not like a centralized organized

00:55:38
Force which like the the area where you think is most flawed.

00:55:42
I think that the biggest flaw is sort of trying to look Uber's

00:55:48
faults in a vacuum as opposed to compared to other companies and

00:55:53
what what was wrong and corporate cultures, generally

00:55:57
speaking prior to me too, and how that's changed, how we look

00:56:01
at the world and how much more diversity matter.

00:56:04
All the things that in the last five years, people are looking

00:56:09
across all companies and going like, holy cow, CNN, had

00:56:12
problems. Pinterest had problem.

00:56:14
Every company has some versions was just below.

00:56:17
Below the radar for a while and sober became this poster child.

00:56:21
I don't think it was that different from any other company

00:56:25
in the problems that human beings have when they work

00:56:27
together and they took, we took the brunt of it and is partly

00:56:31
because I think after the Trump election people are angry and

00:56:37
this notion of being able to delete to protest by deleting

00:56:40
app and how this whole taxi JFK thing, got out of control and

00:56:46
you said many times Credit Eric, that was incoherent but man,

00:56:51
right? The issue there.

00:56:53
So Travis have been on, you know, like Advisory board but so

00:56:56
it a lot of other CEOs. But then Uber because of

00:57:00
hurricanes, stopped implementing surge pricing during Crazy

00:57:04
incidents. We don't turn on surge pricing

00:57:07
during sensitive areas protest, hurricanes.

00:57:10
There's a whole argument about whether that even make sense.

00:57:13
I think you were initially resistant, not you specifically,

00:57:15
but there was some resistance any way you could pitch.

00:57:17
A tan that to please sort of the public mood even though it's

00:57:21
perhaps irrational and then delete Hoover's sparked because

00:57:26
you don't have surge pricing, which is then framed as a

00:57:29
reason, that people won't come to the protest.

00:57:32
So it is the ultimate irony that in giving up on your principles

00:57:36
to satisfy the mob, the mobs still comes after you so I do

00:57:41
find it like a truly perverse, but I blame the public.

00:57:44
I mean, Twitter, I mean the New York.

00:57:46
Mike Isaac did run a. About delete over that I thought

00:57:49
was pretty credulous and the time, but but it was mostly a

00:57:53
Twitter mob, sort of event. It was, but it led to delete

00:57:57
noubar and that led to Travis stepping down from the Trump

00:58:01
counsel that maryborough is on Elon Musk, you name it.

00:58:06
And by the way, the tech CEOs were all going to see trauma and

00:58:09
this was early 17, right? So so and then the drive, you

00:58:13
know, this isn't our thing and then the driver video which you

00:58:15
broke Eric, which ironically Akeley that driver wishes yet

00:58:19
Travis back as CEO and Hunter. He said that the driver.

00:58:24
That's another thing. He gets a very charitable, I

00:58:27
obviously have an affection for him, but the kind of person

00:58:32
who's going to argue with the CEO of the company.

00:58:34
You work for spontaneously on a night is probably not as soft

00:58:37
and fuzzy as presented on a TV show.

00:58:40
But I mean, very I don't think I would have been this bravest him

00:58:43
to confront problems. So it's my criticism the Press

00:58:47
are different than they were. Back then were where I was just

00:58:50
like, you know, defensive mat. Now, I'm just like it just

00:58:53
wasn't proportional relative to what was happening in the rest

00:58:57
of the industry. We had inside leakers.

00:58:59
As you know, Eric who made it worse.

00:59:01
So we didn't know what was coming when and I just think it

00:59:05
was sensationalized through degree and I give you this Tim

00:59:09
Cook example that we were just couldn't control it.

00:59:12
And I think today, we would have been more Savvy about it.

00:59:16
I think today, you would have had It would have just been

00:59:18
another story amongst the other corporate stories and, you know,

00:59:22
you would have fired this. And that Travis is the one who

00:59:25
said boober, I honestly think the boober thing, like just the

00:59:30
whole once the Bro e reputation was built and sort of it was so

00:59:33
hard to like online that. Yeah, I've never understood the

00:59:37
river thing. You could tell, you could

00:59:38
explain that for a GQ Magazine was was interviewing him.

00:59:41
I wasn't there at the time it was even before my time and he's

00:59:44
like are you getting more dates? Is there goes made this boober

00:59:47
joke. N.

00:59:48
Okay, not a great joke, present joke.

00:59:51
It was clearly a joke. I don't tell me you didn't you

00:59:53
debated, whether the Biden thing was a joke.

00:59:55
It was a joke, but this was definitely a joke.

00:59:58
Right? Why, what was so incendiary

01:00:01
abutting that or this is our take on the TV shows.

01:00:06
I mean we said this before, what people hate the most like

01:00:09
they're more forgiving of the fraudsters than people who

01:00:12
remind them of like the guy who is like snide to them or

01:00:15
whatever in high school or whatever, you know.

01:00:17
I mean it's just sort of like, right Travis has like a chip on

01:00:20
his shoulder. He's like, oh yeah I'm like

01:00:22
getting all the girls off this and like sort of has this sort

01:00:25
of combative Nur I feel like people just like he played into

01:00:28
a personality type that people like no.

01:00:30
Yeah, it also came about during this, you know, conception this

01:00:33
media conception of the brogrammer and Silicon Valley

01:00:35
was on the rise and it was kind of cool to work there, but they

01:00:38
also they were nerd but they were programmers and so you

01:00:40
know, Travis kind of was the king of that media creation any

01:00:44
but just let me this what's ironic about it I was When I

01:00:48
have to browse a 45 year old man and I did dated.

01:00:52
My wife is I was dating a whole way through Travis had to

01:00:55
long-term girlfriends. We're not club guys, he doesn't

01:00:58
barely drinks. He also looks like such a dork

01:01:00
in the Uber driver video to, right?

01:01:02
And he's like we were just right nor like we brought we were

01:01:07
doing probably just like we're doing keg stands in the office

01:01:09
like give me a break like we did get tagged with the Bro thing

01:01:13
and it's so mystifies me, you know what, how do you have a you

01:01:17
live in? Miami.

01:01:18
Now, you guys like going out? Yeah, I live with a two and half

01:01:21
year old and my parents nearby like again live.

01:01:24
If living Miami makes you a bro, then like anyway, I'm not I'm

01:01:28
not ready. You went off by being a bro.

01:01:29
I'm just trying to analyze and I agree.

01:01:32
I mean that was always a funny thing with Travis where way he

01:01:34
was like 44 must much of this and people treat him like he

01:01:37
must have been like some 20 year old or something.

01:01:40
Yeah. Right.

01:01:41
And and the line that they need an adult in the room, right?

01:01:43
Here's the thing. I want to ask you a meal because

01:01:45
and maybe you as well. Eric, the thing that I The most

01:01:48
from talking reading Mike's book, talking to Mike on the

01:01:51
show, I barely watch The Uber show, it's really bad, but it's

01:01:55
Bill girly, and the leakers inside Uber, and maybe you guys

01:01:58
to a less effective degree, use the media as a tool to enact

01:02:01
your agenda. I saw, you know, the reporters

01:02:04
as very effective mouthpieces reported mouthpieces, but, you

01:02:08
know, people, good sources leaked to the right people to

01:02:11
get the things that they wanted to come across and it ended up

01:02:14
being this very public, you know, display this very public.

01:02:18
War, you know, through Anonymous sources in the media to kind of

01:02:21
fight Travis and I guess potentially fight against Bill

01:02:25
girly. Although again, you guys lost

01:02:26
that battle. I mean, what did you learn

01:02:28
through that process in the way that reporters, are utilized

01:02:32
through selective leaks in order to push, you know, an internal

01:02:36
agenda. I mean, Mike's even almost kind

01:02:37
of upfront about this in the book saying, like, you know,

01:02:40
before the letter comes out, he gets an anonymous call from

01:02:42
someone. We makes Reuben seem like a huge

01:02:44
character who, honestly, I didn't even talk to you.

01:02:46
It was a very high bun, who's real I think that's like the

01:02:48
high very high profile PR firm. It was like the crisis PR from

01:02:53
yeah. That was hired by grilling.

01:02:55
These guys, do you know, the pivotal point in the book is

01:02:58
like who leaked him? That Travis was resigning Sokka?

01:03:01
Yeah yes. Yeah I mean that's well it's a

01:03:08
well-known amongst the know people because he could use the

01:03:12
ideas. There was a cabal, you know,

01:03:14
where was meant to be more organized and then sock is like

01:03:16
fuck it. Like let's make Make sure this

01:03:18
thing happens. Yeah I don't want to quickly one

01:03:21
click within for say we're all buddies with Mike we love Mike I

01:03:24
don't think he was like a tool in any sort of dumb way.

01:03:26
He's a great reporter and and wrote a story that I think

01:03:29
proved to be right an accurate version of certain person's of

01:03:32
the truth. And Eric wrote a story

01:03:33
corroborate but a good story is a good score story.

01:03:36
Anyway, yah, mule look. I think I think Mike made a big

01:03:39
mistake on the Tim Cook story that so that I will credit for

01:03:44
being not accurate. I think a lot of stuff was

01:03:46
accurate. He was like, I did get the

01:03:48
letter from soccer before, you know, true.

01:03:50
And I don't know if I have an opinion Tom on the leaking on

01:03:54
leaking, but that guess that's just how the game is played.

01:03:56
I think the thing I didn't expect is internally goes to be

01:04:00
working against their management team to such a degree that it

01:04:06
was, you know, it was sort of I just didn't expect and that kind

01:04:10
of disloyalty to be that prominence.

01:04:14
And now I've learned my lesson that I was like holy shit.

01:04:17
This is This is what happens, I guess in political politically

01:04:21
charged situations. Well, there is amazing, like,

01:04:24
who is uber-like is just because he's is Travis like

01:04:28
fundamentally Uber? Because he's CEO or if you think

01:04:32
you know it you get these really like abstract.

01:04:35
I mean it's it's been an amazing way for me to learn about

01:04:39
business just because a company is not a singular person.

01:04:43
As look at here's the thing, I would challenge you on this is

01:04:46
why which Katie was on because I Katie I think was in late 17 and

01:04:51
she was telling me that the Benchmark partners are saying.

01:04:53
All you guys are going, you and Travis are going to jail and

01:04:56
that's it. Companies going is zero.

01:04:57
That's why we have to throw you out all these things.

01:05:01
And I and Trav girl is running around saying, you're going to

01:05:05
be on the right side of History by letting these guys go right

01:05:08
side of History, this company is going to be worth a hundred

01:05:11
billion dollars in two years. That's on Twitter.

01:05:13
The company is worth half, that never made that no one's going

01:05:17
to jail. Indictment and bet like, none of

01:05:19
that stuff happened. And I tell people this, I think

01:05:23
Benchmark made a huge mistake for their shareholders

01:05:25
themselves. This could have been one of the

01:05:27
most valuable companies in the world.

01:05:28
He agreed to take a leave of absence.

01:05:30
There was things that needed to be fixed and he'll regret it.

01:05:33
He will regret it for the rest of his life and try to make it

01:05:36
up. And because it's the only thing,

01:05:38
you know, Stitch fix Open Table grub up.

01:05:40
All those things were never going to be as important

01:05:42
collectively as Uber, was to him and his reputation, and I like

01:05:46
girly at the time, we talked multiple Today a day a day.

01:05:49
We I talk too girly. I'm guessing more than he talked

01:05:53
to anyone else in business is where you guys, you guys are,

01:05:56
like, girly didn't have anything to do with the company.

01:05:58
And then you're like, I talk to girly multiple times a day.

01:06:01
I did. I didn't say it.

01:06:02
Nothing to it. You know.

01:06:03
I know in other interviews. I feel like there's been not

01:06:05
nothing, but there's sometimes a never to downplay his

01:06:09
significant. He was used very effectively to

01:06:12
my blog posts to your speak at conferences.

01:06:16
He and I talked strategy all the time.

01:06:17
I'm we disagreed a lot. We agreed a lot.

01:06:20
He and I both agreed on that. Thomas car division, stuff, that

01:06:23
that was an over-investment. You're very skeptical.

01:06:26
Yeah. Yeah.

01:06:27
I do remember. I think, even at the time you

01:06:29
being like, oh, this way mode, real, this is not my ideal.

01:06:32
Yeah, I just knows, but I think he just he got scared.

01:06:37
And, you know, I think that's something entrepreneurs have to

01:06:40
worry about if you put thirty three million dollars in

01:06:42
something that turns into 10 billion.

01:06:43
And for years, you're not worried about 10 billion turning

01:06:46
to 20, you're worried about losing Seeing the 10 billion.

01:06:48
So it's like loss aversion. I did.

01:06:51
I mean, that's his incentives. I just don't feel like it's

01:06:54
easy, and I don't want to fall into this myself.

01:06:57
Now the Travis is gone to be like, oh, you know, maybe it

01:07:01
would have been different. But like the thing is, I don't

01:07:03
see. Travis wasn't giving any sort of

01:07:05
Escape valve, to all sort of the public anger, the sort of

01:07:09
internal criticism like there was no path, like it really, it

01:07:13
felt, I mean, it was the leave of absence or nothing if you

01:07:17
that didn't work, if you didn't take that time to come back with

01:07:22
a different modality, then that would happen later.

01:07:26
Just so, you know, not sooner. But I think he genuinely was

01:07:29
going to look, remember your mom dies, your best, you know, one

01:07:33
of your best friends and lieutenants gets popped for a

01:07:35
totally unfair. Reason, you're criticizing the

01:07:38
media like more than any other person has been criticized at

01:07:40
the moment. Taking a leave that as kind of

01:07:43
makes some sense, right? And everyone agreed.

01:07:46
Why didn't he have a chief operating officer like, you

01:07:49
know, ironically he was, we were in a process with diverse of

01:07:53
Partners to hire one and he was in Chicago, interviewing one, if

01:07:56
you want to play, just like, alternate history on all of

01:07:59
this, you know, Travis does take his leave of absence.

01:08:01
He doesn't get, you know, cop owed by girly and he comes back.

01:08:05
And like you say, a different modality is that even possible?

01:08:08
Do you think Travis really had a different way of running things

01:08:11
that could have been? Been fundamentally different for

01:08:13
the company and I ask because Insider reported a piece.

01:08:17
I did not report it that you know in Cloud kitchens which is

01:08:20
Travis is current company. He sort of continued a lot of

01:08:23
the cultural and business leadership strategies that a lot

01:08:27
of people found problematic. A tuber seems like he's trying

01:08:29
to do things again and I mean the conclusion of that story was

01:08:32
like he didn't learn anything. I'm sure you're going to say you

01:08:35
don't think that story was accurate or was unfair blah blah

01:08:37
blah but knowing what you do about Travis is there a version

01:08:40
of him that could have come back and actually Different.

01:08:43
Like I think cloud kitchens is going to be bigger than Uber.

01:08:46
He's got the people who went there went for him.

01:08:49
Well, that bar keeps lowering. So that's good.

01:08:50
That's good for him. No nobody.

01:08:53
But people who went to clown kitchens wanted to work with

01:08:57
someone like that, right? And they love the values and by

01:09:02
the way, the values that were changed from the Travis of

01:09:05
drawer just, you know, besides the, you know, we do the right

01:09:08
thing period, which was the number one thing that Derek came

01:09:11
in with No, Russ were were largely sort of interchangeable.

01:09:14
Like most corporate values are, but I think we used to talk

01:09:18
about this. I remember having conversations

01:09:20
with Travis in 2016, and we were talking about when you're, when

01:09:25
you get this read Hoffman's thing as pirate to.

01:09:28
I forget what the other thing is you move to, but we were talking

01:09:31
about how we move the company to be much more of a civilization

01:09:36
than a, than a tribe, you know, which is one way to think about

01:09:38
Pirates to sort of a captain of a ship and we I knew that you

01:09:42
have to change some of these things.

01:09:44
Even if you don't want to, you don't think the company is going

01:09:48
to be as successful or successful fast because the

01:09:51
world can't handle it. There's too many stakeholders.

01:09:54
When you get to be a 20 person company cities all over

01:09:57
the world, Regulators investors. You just have to be a little

01:10:02
more moderate and this is what this is where I give dark credit

01:10:07
card, is a great diplomat. He is kind of calm the waters

01:10:11
that allowed the company to go public.

01:10:14
Those are all things that would have had, we would have had to

01:10:18
do after a leave of absence to actually make the come to

01:10:22
censor. And of course it's possible if

01:10:23
you believe in the mission enough and, you know, that's

01:10:25
what it takes to succeed in the mission.

01:10:27
You do that. We just didn't do it soon

01:10:29
enough. But that what seems to be the

01:10:31
problem though, is that there weren't there were seems to be a

01:10:33
significant contingent of people that didn't think Travis could

01:10:36
do that. Could be that person.

01:10:37
It was benchmark. Mark, well, now, there are

01:10:41
people inside the company that we're leaking.

01:10:42
I mean, you said so yourself, sure.

01:10:44
People know that, when they know that they're the same people now

01:10:46
who cut the stock price in half and 90% of the people of a

01:10:51
treated and they have the same level of Investigations and

01:10:54
scrutiny just with the nicer guy on top.

01:10:57
Who's more likeable? Yeah.

01:10:58
I was sort of going to go into the valuation.

01:11:00
Yeah. The path to Uber being like a

01:11:02
200 billion dollar company like to some degree dhara has done

01:11:06
some of the things you wanted. He's Spun off, you know,

01:11:11
self-driving spun off some of the some of the stuff that

01:11:15
wasn't working. Isn't it possible that like he

01:11:19
just inherited a business that had sort of a ceiling for how

01:11:21
much money it can make? I mean, Uber pool.

01:11:24
When you guys were, there was like a big part of the future of

01:11:28
the company and driving down prices to increase.

01:11:30
Him was so huge. The Mission Pool is basically

01:11:34
failed to some degree. Obviously, you were extremely

01:11:37
right on food. I know you're going to say,

01:11:39
invest more and more in food, but like, he basically to build

01:11:44
the business you wanted had to move outside of ride sharing and

01:11:47
sort of jump from the business. You build to other things.

01:11:50
Or you think there's some magic trigger on ride-sharing that

01:11:53
he's failing failing to monetize.

01:11:56
Yeah. So so couple things losing to

01:11:59
doordash the market. Share lead in the US was a

01:12:03
thirty billion dollar mistake and that happened from 2018

01:12:07
2020. Earned our has, you know, tenure

01:12:11
that was, you know, there were 30 billion dollars today.

01:12:15
They're twice as big as ubereats and that lead was inverted when

01:12:19
the company was handed to him big mistake.

01:12:22
That's number one. Number two, I think selling

01:12:24
southeast Asia to grab was a mistake, the selling the to

01:12:27
selling China and Russia. You had to do in the long term

01:12:31
because ultimately, the government's were not going to

01:12:32
let a local company lose. They let us be second place, but

01:12:37
they never let us be first place.

01:12:39
Southeast Asia was a different ball game but and he could be

01:12:42
Kareem also. So instead he paid three billion

01:12:44
dollars for green, he paid three point seven billion dollars for

01:12:48
Postmates. Holy cat is going to go down as

01:12:50
one of the worst deals of this decade.

01:12:54
All those things are going to be right down.

01:12:55
Jump by well, they wanted GrubHub, right?

01:12:57
I mean, they basically, you know, got second prize in this,

01:13:00
you know, the sweepstakes to buy us as second prize, was a booby

01:13:04
prize because, yeah. It's like not even a set of

01:13:07
steak knives. Yeah.

01:13:09
Like that should have been coming to his on bankruptcy.

01:13:13
Watch. Right right.

01:13:14
Well there's an argument that your propping up food delivery

01:13:17
evaluations by giving you know, there's a valuation game there.

01:13:20
You don't want to. If you let Postmates go

01:13:23
bankrupt, you might have lost more money in sort of the

01:13:26
personal. You don't think so good?

01:13:28
No, no, no. No over was still consolidating

01:13:31
their financials at that time. You couldn't tell rides from

01:13:33
food delivery. They weren't splitting it out.

01:13:35
Those Acquisitions were just terrible and that and that

01:13:38
dilution Ocean, by the way, and the debt Uber has now, or

01:13:42
really, like, uber has more depth and cash right now, it's

01:13:45
the only one of these companies that has that ratio.

01:13:47
That's inverted, so the food delivery mistake, but the

01:13:49
ride-sharing thing is there are prophecy made in that business.

01:13:52
You just have to do it efficiently and there's

01:13:55
companies now that are called bolt in Europe.

01:13:58
And yes year in North Africa and in driver who are newer, Roger

01:14:03
companies who've just built their systems cheaper and

01:14:06
they're doing less commissions to drivers and Eating Uber rides

01:14:10
alive in these places and you're going to see that in 1224

01:14:14
months, they're going to have lift size competitors and all

01:14:17
the regions where they were dominant, but it would involve

01:14:20
cannibalizing their existing business, right?

01:14:22
Let's commissions paid by drivers, right there, giving

01:14:25
drivers more of the Prophet. The give them more of the

01:14:27
prophets. Okay, which is a very even

01:14:29
harder business. No, no, but been doing it

01:14:32
because they're do a lower cost structure there.

01:14:33
Being more efficient and how they work.

01:14:35
Rudra. Yeah, you think there's an

01:14:37
efficiency in? In a dry chair business that can

01:14:40
allow drivers to make more money.

01:14:41
Consumers not to pay more and boober is not able to do that.

01:14:45
Yes. Interesting.

01:14:47
They're doing no layoffs right now.

01:14:48
No Rifts that Uber right now. 28 employees none.

01:14:52
Right now literally right now and we'll see, we'll see what

01:14:55
happens. That is surprising.

01:14:56
I mean, 28 by the way, you don't need the city teams as

01:14:59
much as it did back in the day you needed City teams because

01:15:01
you were handing drivers phones to use in their cars and so you

01:15:05
know you were doing signing them up now all the stuffs online

01:15:08
they're To be bloated. And that's a, that's an anchor.

01:15:11
It's a boat anchor. You can't be doing twenty five

01:15:14
billion dollars in revenue and making no profits.

01:15:17
None forget the Investments up and down but you guys I mean the

01:15:21
Travis era was certainly not the prophet Sarah, right?

01:15:24
I mean no no no it's not like you guys were like about to hit

01:15:27
a switch and suddenly there was going to be cash flow coming out

01:15:29
the windows. Sure.

01:15:30
But we were also weren't public for a reason.

01:15:32
We're like we're gonna get to a place where you have the right

01:15:35
market, share and right discipline and then we'll go

01:15:37
public. Do you think it?

01:15:38
He's good like the American economy, I mean, interest rates

01:15:41
were low. Investors want to invest in

01:15:42
growth? You are a natural outcropping in

01:15:45
some ways of the economic environment that existed.

01:15:47
But like, do you think the American economy should be run

01:15:50
in such a way that a company like, uber is given such a Long

01:15:54
Leash to burn through billions to try and sort of figure

01:15:58
various things out? I mean, Big Ideas are always

01:16:01
going to cost a lot of money. I mean, you know, SpaceX is

01:16:04
raised four billion dollars Tesla's raise 15 billion.

01:16:09
Are you that these things aren't Innovative and additive to the

01:16:13
world you can? But you could I could argue the

01:16:15
Counterpoint to which is like billions of dollars went into

01:16:18
driver, right? Or subsidies.

01:16:20
And is that really that's not a Space Racer.

01:16:22
I heard we're not building, you know?

01:16:24
So it is amazing. How much people resent noubar

01:16:27
when like drivers and Riders? Both got a bunch of free money

01:16:31
that is. I feel like nobody gives you

01:16:33
credit for that. It's like, who got people

01:16:35
talking about on the on the Riders side, sort of the

01:16:37
millennial subsidy. But nobody really wants to

01:16:40
acknowledge that there was like money given to drivers that

01:16:42
like, didn't make sense long term, how much do you do?

01:16:45
You know what is the number for how much Uber has burned through

01:16:48
and enslave time? Do you have a guess?

01:16:50
Take the total pay. The total capital is like 25

01:16:54
billion when you include the debt, you know.

01:16:56
So debt has to be paid back but that's the money used to finance

01:17:00
the business. It's - 25 billion right now.

01:17:03
If you look in the I think the paid-in capital line on the

01:17:06
balance sheet and something like 25, 26 billion.

01:17:09
Yeah, I mean in certain ways, I kind of feel like, you know, the

01:17:12
Travis Emil era of uber are especially now we're in a kind

01:17:15
of enviable position to analyze. A lot of this stuff and you can

01:17:18
kind of play, what would have happened if Travis had stayed

01:17:21
because you know it you're not there, right?

01:17:23
If the stock price was a hundred bucks, we wouldn't have it as

01:17:27
conversation, I'd be on a boat. I feel like, guys what you're

01:17:32
doing, okay, I'm doing just fine, but I'd be like.

01:17:35
This company is a gem and in my view, it's being It's being

01:17:39
Yahoo fight. Yeah, and that's my, that's why

01:17:42
Expedia fide. And they think that I'm doing

01:17:45
this because I have a grudge or am angry, I don't care.

01:17:47
I'm a bigger shareholder that entire management team combined.

01:17:50
I wanted to do cluding dhara including Dora and so I care

01:17:54
about it doing well, I hate when it makes mistakes for the first

01:17:57
two years. I was in the background giving

01:17:59
door advice when he wanted it. I was do nothing but suppose you

01:18:04
did you go to Bill Ackman and say let's take it over.

01:18:07
I went to every And the planet and be like, what does it take

01:18:12
to put pressure on a company to do better?

01:18:16
And I think, you know, that's still a possibility, you'll see

01:18:18
out there, but who knows with you affiliated or look?

01:18:22
I don't the Notions of what one of the things that were said in

01:18:25
the super files released. They did.

01:18:28
It's like they make actually a big deal about 90% of the Uber

01:18:30
employees are different. Now, that's a 90%, which is

01:18:33
like, for a tech company were like, hello, that's a bad thing.

01:18:41
Other people have been feasting on Uber Talent, like, give me a

01:18:44
break. So the notion of going back in

01:18:46
there and doing anything like trying to reform the culture.

01:18:49
So, it's somewhere in between where it was and where it should

01:18:51
be, is, is my the I don't think, I don't think I could do it.

01:18:56
What are you still in this space?

01:18:57
I honestly, what happen with yours back or is that could be

01:19:01
closing in ten days, which company did you buy?

01:19:03
Or we bought a Quantum Computing company called d-wave?

01:19:06
Oh yeah. Yeah, yeah.

01:19:10
Community like, last two questions on this.

01:19:12
We gotta bring this plane of your Landing, I know.

01:19:14
Yeah. Do you know how it's going to

01:19:15
land? Because I don't, I do, I do I

01:19:17
know what I want to ask. You don't think these losses are

01:19:19
an overhang from Ubers aggressive entry into these

01:19:22
places that suddenly are having some blowback.

01:19:25
And what's your statue of limitations, Tom have, how many

01:19:27
years is it? Not my false 10 years from now

01:19:31
20? I don't know.

01:19:33
Where when is it when is the buck stopped at DARS desk when

01:19:38
You're not doing your the activists phase is sort of a

01:19:42
you're like I don't want to, that's not happening.

01:19:44
Do you have another I mean after this back?

01:19:47
Yeah I mean I'm sitting on three other.

01:19:49
No I'm done with this backstage I'm sitting on three other

01:19:52
private company boards. I'll be on the public company

01:19:54
board with d-wave and Quantum through a lot in the background

01:19:58
and Ma and helping companies. Raise money, work with Breck's.

01:20:02
Go puff revolute, some new younger companies that I think

01:20:06
can be huge one called Cal she The archon called Dandy Dental.

01:20:10
So I got a lot of I'm trying to play this bill Campbell role as

01:20:14
a chief outside advisor, when I'm not on the board but I can

01:20:18
take a young CEO and Mentor them a little bit.

01:20:21
Help them with fundraising strategy.

01:20:23
I mean, a learn from my mistakes navigate.

01:20:26
The kind of world is it is your public reputation, your

01:20:28
reputation among like uber people?

01:20:31
I do think, like, within Uber world you're seen as.

01:20:33
Yeah. It's sort of a mentor.

01:20:34
Someone who's been really good at like looking after your ex

01:20:38
employee. Why he's, I am willing to say

01:20:41
that. I do think the sort of contrast

01:20:43
between the public and private reputation especially when it

01:20:47
comes to mentorship is pretty, pretty strike.

01:20:49
And I would actually add to that, you know, one of the

01:20:52
things I've been most struck by and Reporting on Uber over the

01:20:54
last year. Is that, I find that a lot of

01:20:56
current and former employees have very mixed opinions on

01:20:59
Travis. Even if they like the era and

01:21:01
reminisce about the era they're conflicted over you know the

01:21:04
things that they think he's responsible for and they can

01:21:07
whatever work that out with her therapist.

01:21:08
Yes. But but I don't get that about

01:21:11
you almost universally. The people that worked with you

01:21:15
feel. Very fondly about your

01:21:16
leadership and, you know, your advisor them Post company and I

01:21:19
think that is, you know, a testament to maybe what you've

01:21:23
done since you've left over and maybe them just putting all

01:21:25
their negative feelings about that era on, Travis, it, not on

01:21:27
you, but, but I it's consistent. I can tell you that a man.

01:21:31
Well, one thing is important to me to mention is I had one of

01:21:34
the most diverse teams that Uber the women and who were worked on

01:21:37
my team and our partners, H + VC, firms CEOs.

01:21:41
I mean, I really now was that me taking care of them, that was

01:21:44
just, they were great people. I never had complaints about my

01:21:48
leadership. It was very, it was the most

01:21:50
racially and diverse group in the company, had the highest

01:21:54
rating as a leader and I was proud of that and yeah, I think

01:21:58
me being, you know, I criticize Travis in private not in public

01:22:02
that's just my style and it did you criticize Travis enough did

01:22:07
you push back on Travis? Or did he like having people who

01:22:10
are sort of, like, that's not a yeah.

01:22:12
I mean so I didn't say that word.

01:22:14
But yeah, but he doesn't want anyone to say no.

01:22:16
I mean, that's really what. Yeah, so, I would, at least say

01:22:21
this on a relative basis, I did more than anyone else in history

01:22:25
of giving him feedback, whether was investors or other leaders,

01:22:30
whatever. Because we had a relationship

01:22:32
that allowed for that. And I cultivated that on purpose

01:22:34
because I wanted to be someone who is able to be A voice there

01:22:39
and he listened to me. I remember just, I know this is

01:22:42
hard to imagine. I remember you telling people.

01:22:44
It was 28 people in my group.

01:22:46
I had 300 employees so I didn't have the bulking please.

01:22:49
I didn't run HR operations, legal Finance.

01:22:52
I'm in business and corporate development.

01:22:54
So I read about gray ball in the New York Times.

01:22:57
I didn't know about it. I was just not involved in a lot

01:23:01
of, I didn't know what a kill switch was until I read about it

01:23:04
in one of your articles. So I was just not involved in

01:23:08
lots of Those parts of the businesses that gotten rid

01:23:10
about, I was involved in Korea. I was wrong.

01:23:14
Hello. I went to a karaoke bar and

01:23:16
saying, you know, Sweet Child of Mine, that was me, but I was in,

01:23:19
and I was involved in fundraising and Ma and and

01:23:23
unfortunately, I was involved in the press and I shouldn't have

01:23:26
been. I was not a good, I don't have a

01:23:27
good Instinct on press and so obviously like yeah, I was but

01:23:36
but everything else like I worked hard.

01:23:38
On unconvincing us to spend as little as we could in the

01:23:42
autonomous car stuff. I worked hard and trying to get

01:23:44
us to buy lift. I worked hard and tried selling

01:23:47
us the deed selling our operations in DD something, our

01:23:49
business Russia. So I didn't succeed on the lift

01:23:52
one. I wish I would I didn't succeed

01:23:53
on buying doordash. I wish I succeeded.

01:23:55
My last question then reflecting as you can on all of this.

01:23:58
I mean, do you think Uber even though you think the company is

01:24:01
not particularly well run right now and it's value isn't what it

01:24:03
should be blah, blah, blah has it been a good thing for the

01:24:06
world. Do you think?

01:24:07
Because I really do think Burr is responsible for the Giga

01:24:10
fication and and the whole uberX thing exists and will probably

01:24:13
never go away because it's a very attractive model one way or

01:24:16
the other. Do you think it's been a good

01:24:17
thing? I mean, do you think the world

01:24:19
is a better place because Uber exists because, you know,

01:24:21
contract labor is become de facto and a lot of companies II.

01:24:24
By the way, I'm not taking a stance on it, I believe it or

01:24:27
not, I do not have a stance on this Mister you say no like your

01:24:30
tone belies. Your stance.

01:24:32
Tom says, so of course, it's a good thing.

01:24:35
Look, the I think over time, if you did a longitudinal study,

01:24:38
Buddy, ten years from now, the number of drunk driving deaths

01:24:41
that boober has helped avoid and ride sharing.

01:24:44
It will be dramatic the ability for people to live in the outer

01:24:48
boroughs of cities and reliably get two jobs is going to be how

01:24:53
you measure, that would be incredible if you ask any person

01:24:56
of color in New York City, what the taxi system was like for

01:24:59
over and how and you say we're going to take away ride-sharing

01:25:01
from you, you will get like some visceral responses of how

01:25:06
discriminatory the system was not only in our country.

01:25:08
Three but around the world. So there are lots of good things

01:25:11
that when you talk about the labor peace in the gig of

01:25:13
vacation, peace, I don't know people, work differently, is it

01:25:16
because of uber that Uber cause beautification.

01:25:19
And we're all that seems kind of nuts.

01:25:21
Like, it just seems like one of the things that happened and by

01:25:25
the way, it's not like these taxi jobs were great.

01:25:28
It's like you're displaced a shitty just like a really shitty

01:25:32
job with something that was less back.

01:25:34
And so yes, net net, it was better for the world for sure.

01:25:38
Great strong says, I love it. I love it.

01:25:41
Well right, thank you, this is so much.

01:25:42
This is I'm glad. So now I need to find a way to

01:25:45
you know. After a big we had Parker Conrad

01:25:48
on our first one which was also like one of my foundational

01:25:50
skin. I do think like, yeah, people in

01:25:52
scandals, you should just come on in the moment.

01:25:54
I feel like it's better to like, don't just let the headlines.

01:25:57
Destroy you, your don't you wish you'd been out there more like

01:26:00
during this period. I do.

01:26:02
But I do wish on the career thing.

01:26:04
The crazy thing was such a garbage that I wish I was just

01:26:07
like, look, here's what happened.

01:26:08
I made a mistake. Admitted at the time it wasn't

01:26:10
what it just you know if you want to crucify me for that you

01:26:13
better not live in a glass house because anyone who dismisses in

01:26:16
Korea goes these things. And you know if you want to

01:26:20
judge me judge everyone else the same right, right.

01:26:23
But I do think this one thing for you Eric because I know your

01:26:26
your best buds would girly. Was he on the right side of

01:26:29
history or not? And the same question you asked

01:26:31
me, Tom is like oh it's easy to look back in hindsight and so

01:26:33
you go down better ask him the same question.

01:26:35
Well yeah, he's just like great to me the the The fundamental

01:26:39
model of things are the criticisms that will stand the

01:26:42
test of time where I'm on the more Tom's not going to say what

01:26:45
do you think's. But clearly I'm more defender of

01:26:47
the model and have have sort of been more open about that post

01:26:51
Bloomberg, but I've just in favor of the great story, but

01:26:53
anyway, meal, don't don't believe yourself.

01:26:55
You are very good at talking to the media.

01:26:57
I hope you continue to do it. Thanks so much.

01:27:00
Okay guys good talk to you. Thanks see ya.

01:27:15
Goodbye, goodbye. Goodbye, goodbye, goodbye,

01:27:18
goodbye. Goodbye.