This is definitely an episode you’re going to want to listen to.
It’s been a long time coming.
It’s a sequel of sorts to my interview with Bill Gurley that ran a few months after launching this newsletter and my conversation with Dara Khosrowshahi after that.
I finally convinced Emil Michael, a central player in the Uber saga, to give me an on-the-record interview.
Michael was once Travis Kalanick’s top lieutenant. He raised about $15 billion for Uber during his nearly four years at the company. Finally, he came on Dead Cat to talk to Tom Dotan and me. It’s been five years since Kalanick and Michael acrimoniously departed the company they helped build into a juggernaut.
While Michael isn’t Kalanick — who I would love to interview again someday — he was probably the second most important person at Uber during the period, understood the company and Kalanick intimately, and is a lot more willing to publicly reflect on what Uber got right and wrong than his old boss.
We covered a lot of ground in our hour and a half long conversation. Michael didn’t shy away from much.
Whether you’re interested in the inside baseball behind Kalanick’s ouster, or if you want to learn from Uber’s mistakes, or you just want to hear how they raised so much money, you’re going to want to give this episode a listen.
* He talked about his infamous visit to a shady Korean karaoke bar that led former U.S. Attorney General Eric Holder to recommend Michael’s dismissal. (In my mind, probably the biggest unreported information from the Kalanick era is the Holder report itself. If anyone ever wants to leak it to me, you know where to find me.)
* We discussed the latest media Uber obsession — “The Uber files.” The Guardian and other outlets reported on Uber’s influence campaign in Europe and the “kill switch.” It was a trip down memory lane that helped convince Michael to give his side of the story. Michael quipped about the “kill switch,” Uber’s tactic of locking down computers ahead of government raids: “I do think one of the bad things we did at Uber was naming things terribly.”
* Michael inveighed against Benchmark partner Bill Gurley’s crusade to push out Kalanick. But he also reminisced about how he and Gurley used to talk multiple times a day.
* Michael criticized current Uber CEO Dara Khosrowshahi’s management of the company, today worth $44.2 billion — about a third less than when Michael helped the company raise at an approximately $70 billion valuation. “When does the buck stop at Dara’s desk?” Michael asked us. But Michael also kicked himself for letting the merger with Lyft slip through his fingers.
* We talked about the media coverage of Uber past and present, what the press got right, and what it got wrong. But Michael also admitted that he’d never really figured out how to talk to the press.
* Together, we analyzed the Uber TV show, Super Pumped.
* Michael engaged with core questions about Uber’s existence: Was the independent contractor model an inescapable original sin? Should investors ever have given Uber so much money? Was the Saudi round that valued Uber at about $70 billion a fair benchmark by which to judge Uber’s current CEO?
* Given the many twists and turns of the Uber saga, there’s always more I wish that we’d dug into. We could have dedicated a whole episode to the Susan Fowler saga, for instance. And for every scandal that we examined, there’s another that we left out. Still, I think it’s as in-depth a public reflection as there has been from Kalanick’s camp since Kalanick resigned almost exactly five years ago.
Toward the end of our conversation, I asked Michael: “Did you push back on Travis enough? Or did he like having people who are sort of like—”
And he filled in the blank for me. Was he a “yes man”?
Michael said, “I would at least say this on a relative basis: I did more than anyone else in history of giving him feedback. Whether it was investors or other leaders, whatever, because we had a relationship that allowed for that. And I cultivated that on purpose because I wanted to be someone who is able to be a counter voice there. And he listened to me.”
Give it a listen.
Read the automated transcript.
Get full access to Newcomer at www.newcomer.co/subscribe
00:00:06
Welcome back on Sally. Hey everybody, Welcome to Dead
00:00:15
cat. This is are newcomer and I'm
00:00:17
here with Tom dote on. We've got a very exciting guest
00:00:21
Emil, Michael the former Chief business officer Uber, and the
00:00:25
right-hand man to Travis kalanick is joining us, meal was
00:00:30
Uber's chief dealmaker. He was instrumental in the
00:00:32
company's battle, in China and Emil had his hand in almost
00:00:36
every potted Uber from 2013 to 2017.
00:00:40
Helped it raise those billions and billions of dollars for sure
00:00:45
15:15. Exactly certainly.
00:00:49
It's like on the back of your baseball card, you know, like
00:00:52
career stats, raise 15 billion, controversial figure, I think we
00:00:56
can say portrayed as sort of a shady character on TV series
00:01:00
super pumped, though, as you'll soon hear and probably have
00:01:03
already picked up meal, is much more a chatty.
00:01:07
Extrovert that I think the character in his show, we're
00:01:11
going to talk about the Uber files.
00:01:13
They'll latest sort of investigative journalism into
00:01:17
Travis kalanick era, Uber, spearheaded by the guardian.
00:01:20
And we'll talk a little bit about super pumped, but, you
00:01:24
know, I think there's so much, like, sort of the real world
00:01:27
Uber to talk about Emile, is a A Critic of both how the media has
00:01:32
covered Uber over the years and some what I think, or definitely
00:01:36
a Critic for the current CEO dark house or shaii.
00:01:38
So, we'll talk about that Tom. And I have both spent so much
00:01:42
time covering noubar, you know, me earlier and him later.
00:01:45
And so this is this is a dream you know as talk to you sort of
00:01:49
on the record. Thanks thanks for joining us
00:01:51
here. In a way, the podcast was always
00:01:53
headed towards this moment. Yeah.
00:01:56
Okay. Controversial getting people,
00:01:58
come back to that, Eric I just want to know, like what is like
00:02:03
the Heyday of uber to you, or like, you know everybody.
00:02:06
Listening is by guest knows Uber and sort of like, you know, the
00:02:11
magic of it at the time, but just like, did you like raising
00:02:14
all the money, the China thing, or like, what was to you like,
00:02:18
what may like, uber so fun, or like, what was like, the good,
00:02:21
what were the good old days of uber?
00:02:23
You know, I joined in 2013, and that was before.
00:02:29
Uber had raised the money from from Google.
00:02:32
So, so before that Uber's market cap was like three hundred
00:02:35
million dollars, right? And this was, it was still a
00:02:38
small company. 200 people, 360 three to five cities, 14 was
00:02:46
when sort of the whole thing accelerated, like almost
00:02:50
vertically. We just joke that was almost
00:02:52
vertical. That was bending back was
00:02:56
growing. And that is what?
00:03:00
We raised from the third this 17 billion dollar round which shook
00:03:04
sort of fundraising for the first time right?
00:03:07
At that time, two companies had raised these steel deck, the
00:03:11
Unicorn, round Airbnb. And Dropbox have both been sent
00:03:15
out of ten billion dollar around and when we were raising money,
00:03:18
we used to call them compay and comp D.
00:03:20
And we said like look how much better our businesses that
00:03:23
company and Humpty we raised at 17 billion dollar round.
00:03:26
Be launched in China, we launched in Russia.
00:03:29
To, I think going into Susan 2015, we launched ubereats, we
00:03:34
did successive rounds. That went from 17 billion to 40,
00:03:39
to 50, to 70, to all between 2014 and June of 16.
00:03:45
So, that 24 months was an insane amount of growth progress
00:03:52
valuation increase. We did that at the end of 60 or
00:03:55
August of 16. We sold the business in China to
00:03:58
China, which at the time. That meant we went from, you
00:04:01
know, we spent 2 billion in China turned into what was
00:04:03
worth, 10 billion at the time. So those those were the good
00:04:06
days and to give you credit for it here, like where it's do the
00:04:11
fundraising and aggressive, you know, valuations structure and
00:04:16
strategy. That's you're working, right?
00:04:18
I mean that would really was something that you devised and
00:04:21
led and kind of made your signature almost throughout your
00:04:24
time at the company, right. That was the thing.
00:04:26
I was most known for and spent the most time One and Travis and
00:04:32
I sort of agreed on what we thought it's from your of a
00:04:36
purist approach to this. You guys have been around
00:04:39
fundraising for startups. For a lot of your careers, we
00:04:43
did this thing that was actually characterized in the in the show
00:04:46
a little bit called the home show, right?
00:04:48
And, and what that meant to really, besides being the fact
00:04:51
that it was at our office was, we never asked for a price, we
00:04:55
never said, here's the valuation.
00:04:56
We wants like a lot of companies.
00:04:58
Do we said here's the data? How we're going to do three
00:05:01
meetings a day for 10 business days.
00:05:04
So we're going to meet 30 investors, right?
00:05:07
And you are going to these investors.
00:05:10
If you're interested, you put a bid in of how much you want to
00:05:12
spend invest in at what valuation.
00:05:15
And we decided only thing we decided is we want to raise a
00:05:18
billion dollars or 1.5 billion. And we put a spreadsheet
00:05:21
together and whoever bid above the price which yielded the
00:05:26
amount of money we raised, that was it.
00:05:28
We close the deal. Even if you like somebody, you
00:05:31
didn't help people come to the right price ever.
00:05:34
We've the whole idea of this was to have it be market-based and
00:05:40
if you start doing this well this is a price.
00:05:43
We want you get into a negotiation and everyone feels
00:05:46
bad at the end because you feel like you left money on the
00:05:48
table, they feel like they overpaid.
00:05:51
So this was sort of a purist auction kind of thing you could
00:05:55
imagine for a private company just what we're talking about
00:05:57
pricing because it is fascinating like This Audi
00:06:00
around this 69, 72, whatever, pre-post money like.
00:06:05
Did they overpay, did you think they overpaid in with what we
00:06:09
know now to they overpay because that question matters so much
00:06:12
for evaluating Dara's leadership.
00:06:14
Right, you Peg that price is fair.
00:06:16
He looks really bad. If it was like an insane price
00:06:19
to pay, he could look better. I mean, would ya, is that a fair
00:06:23
price to Benchmark him against was it a reasonable price?
00:06:27
Well, I mean tiger Global Pay. Price Capital recent way.
00:06:32
I know, you know, I'm not telling you sort of the oh sure.
00:06:35
Hey, that price, right. I think marks, tatted Dragon
00:06:38
near pay that price. Like all the sophisticated
00:06:41
Capital research, pay that price, BlackRock played that
00:06:44
price like everyone that was one big round.
00:06:47
That was the biggest round ever done.
00:06:48
Five and a half billion dollars, three and a half weeks which
00:06:50
Saudis and Saudis didn't price that the sophisticatedly stage
00:06:56
Financial guys priced at Saudis joined it.
00:06:58
There was sort of a follow on So based on where we were growing
00:07:02
and now round was done in 16 that was a valid price.
00:07:06
I think that price today had we had we continued and we could
00:07:10
debate this more if you want. I think the company would have
00:07:13
been worth to 300 billion today and that would have been a great
00:07:15
price to pay right? And before we get to you know,
00:07:19
where you know Uber is today and the Uber files and all the stuff
00:07:22
we want to get into this episode.
00:07:24
You know as we're in kind of the positive reminiscing of things I
00:07:28
mean that's you is what you remember the most fun Lee of
00:07:30
your time, you know at the top of uber is kind of the
00:07:33
Rocketship fundraising experience being part of this.
00:07:36
Once at the time thought of like once in a generation company and
00:07:39
sort of accelerating its growth through fueling its fundraising
00:07:43
all that stuff. I mean, is there anything else
00:07:44
you kind of? Hang onto, yeah, do so.
00:07:47
So the notion that America and American tech company could do
00:07:51
business in China was incredible at the time.
00:07:55
Yeah, I don't know if you remember, it was a lot of
00:07:56
optimism us China relations and In 2013, 15, 16 Zuckerberg was
00:08:02
going there, trying to convince president G to get Facebook
00:08:05
launched. He was learning Mandarin, he was
00:08:08
learning, Mandarin LinkedIn, had launched a subsidiary out there,
00:08:12
Airbnb launches subsidiary out, there we work.
00:08:15
All the companies were trying to get in and do burr was the most
00:08:18
successful of that crowd and it was really exciting to be there
00:08:22
at the time for that. So that was really mind-blowing
00:08:25
experience as well and I mean working with Travis I mean just
00:08:29
tribe that because I feel like the show.
00:08:31
I mean a lot of people know, even sort of people are
00:08:34
extremely critical of Travis say oh the Travis and Super Pump,
00:08:38
doesn't really reflect any of his virtues like you worked so
00:08:43
closely with him. I mean what-what was that
00:08:45
working relationship? Like and what?
00:08:47
What's he like like what sort of that, what's that style?
00:08:50
I think he's one of the best. Entrepreneurs have this
00:08:54
generation. And what his super power was and
00:08:58
is was thinking globally from day one?
00:09:02
And he was a, why not versus why, like why not try China and
00:09:07
really? Well, Facebook fail, Google
00:09:09
filled that I he said, but why are we going to fill their?
00:09:12
And you didn't have a good answer and he was right, and
00:09:15
here's the example of it. If you're a mayor and a big
00:09:18
Chinese City and you had DD there, you didn't want him an
00:09:21
opportunity. Polly on ride-sharing, you want
00:09:24
a competition. So we would go there and the
00:09:26
mayor's. Like we please keep you here in
00:09:29
China and Chengdu. So we had this thing and he was
00:09:33
right that we were just there and we were in a digital
00:09:36
business and we didn't have the same sort of overhang on
00:09:38
censorship and all that that some social media is it but we
00:09:41
were on the ground business and he was right about that.
00:09:44
So he was just incredibly ambitious.
00:09:46
He was never a chest-beating ape-like, the show made it sound
00:09:50
to be, he actually hate what? We sat in the office was the
00:09:53
quietest part of the office because he didn't like noise.
00:09:56
We're going like people yelling, so sort of really weird
00:09:59
characterization of him. But he's also he's not Brian
00:10:03
chesky wasn't the the soft and fuzzy, right?
00:10:07
In this case is well into the Uber files stuff because I mean,
00:10:10
I feel like the why not attitude, right?
00:10:13
Is sort of the explanation for some of their you've referred to
00:10:17
the early days mentality is almost like Pirates, you know.
00:10:20
And obviously there was sort of an Press decision on the part of
00:10:24
legal top rate in sort of gray areas following the experience
00:10:28
with lift and others launching peer-to-peer ride cherien serum
00:10:31
San Francisco. So that that's sort of an
00:10:34
organizing principle to me. I mean, time, do you want to
00:10:36
sort of frame up the Uber files real quickly?
00:10:39
Yeah. Sure.
00:10:39
The Uber files which came out a couple of weeks ago, our this
00:10:43
massive Trove of documents 125.
00:10:47
If you earned a numbers that were released by whistleblower
00:10:50
to the UK In and the icij in a bunch of newspapers around the
00:10:55
world. Not me that detailed essentially
00:10:58
Ubers expansion into Europe. The Whistleblower turned out to
00:11:01
be this guy Mark began, but basically the bulk of these
00:11:05
files are internal Communications between
00:11:08
high-level Uber execs including Travis, that explained Uber's
00:11:13
policy strategy in. I mean, I would argue going to
00:11:16
brute forcing its way onto the continent and you know, these
00:11:20
files begat a series of articles.
00:11:22
It's essentially, if I to boil them down the big reveals here
00:11:26
were Uber use this tool like gray ball which essentially
00:11:31
dupes Regulators. There's this kill switch, which
00:11:34
wipes computers inside the, which I'd reported.
00:11:37
You knew you're going to jump in with that.
00:11:38
A lot of you over files have been report.
00:11:40
We can talk about that but so there's the kill switch.
00:11:42
You know, there's also very aggressive lobbying of officials
00:11:45
in Europe like macron and France which was kind of funny to me,
00:11:49
British officials. There is some pretty kind of
00:11:51
arrogant emails Biden. I took the lobby news, like,
00:11:54
uber is good at his job, right? Just one last thing to kind of
00:11:57
frame it up for people who haven't read.
00:11:59
All of these articles, too many articles by the way, is that,
00:12:01
you know, these stories came out a couple weeks ago.
00:12:03
I don't think they made the huge splash.
00:12:05
The outcome is sort of unclear. There is some talk of, maybe an
00:12:08
inquiry of Micron and the French government, you know, there's a
00:12:11
bit of blowback in London based on the way they forced their way
00:12:14
in there but that's sort of been it but the whole episode kind of
00:12:17
exhumed the messiest time. Maybe our Garrick would argue
00:12:21
the - time of covering Uber. Right now we get to talk about
00:12:24
that are of uber. Now, the tamils got enough
00:12:26
distance that he's willing to be open about it.
00:12:28
He's not paranoid that it just happened.
00:12:30
So it's an excuse for us to re-litigate the old days.
00:12:33
Which emile's just smiling. I'm ready to know what?
00:12:37
He's is reaction. Alright, well and I know you'll
00:12:39
smile the biggest at this part of it Emile.
00:12:40
Because the last thing I'll say, is that boobers response to
00:12:43
almost all of this stuff has been like, Kanye from 808 and
00:12:46
heartbreaks. Like, I know I did some things
00:12:48
but that was the old me. So that's it.
00:12:51
That's the over. Else.
00:12:52
I know Emile you have a lot to say about it here and I set it
00:12:55
up a lot here. But what's what are you
00:12:58
thinking? What's your mind?
00:13:00
Actually, as you know, the Articles first come out and, you
00:13:02
know, they end up being all about your time at the company.
00:13:06
You know, the icij I think is an Inquisitor incredible
00:13:11
organization, right? The things they did with the
00:13:12
Panama papers, like, I mean, he's truly revolutionary
00:13:15
groundbreaking stuff, I was surprised they took this on Five
00:13:20
Years After It and it really. What if you end up with the
00:13:25
opposition party in France, saying hey mccrone, you should
00:13:27
not be talking to CEOs of companies that are trying to do
00:13:30
business in France, and that's it.
00:13:31
You know, that's the backdrop. That's what they did with 80
00:13:34
journalists and all these unfounded argument, hundreds of
00:13:37
thousands of documents. I just, it would seem to
00:13:39
unimpressive. Now, I'm biased on that, but,
00:13:42
you know, the example of Travis saying about the Biden thing
00:13:46
like, oh, every minute he doesn't spend with, he's late
00:13:49
isn't me? I guess humors lost.
00:13:51
Wait, what? Say it again.
00:13:53
There was this comment that. Oh yeah yeah that felt like a
00:13:57
classic Travis where he's like he's going to get less time with
00:13:59
me of like he's yeah. But you said it was a joke or
00:14:02
you think it was a it was a joke.
00:14:04
Yes. Okay.
00:14:05
I was with Travis that I was with Travis as he walked into
00:14:08
the bite of meat, but it's a joke as in, it's funny to people
00:14:12
to think of Travis having so much Swagger that he would say
00:14:15
that somewhat sincerely or a like that.
00:14:18
Is that the type of joke? Or it's a joke that reflects
00:14:21
level I'm really important to, you know, or he doesn't think
00:14:25
you're. Yeah, explain the joke, explain
00:14:27
the joke. It's in, choke them that we were
00:14:31
characterized as these arrogant Bros, right?
00:14:35
Oh, hey, every time he doesn't get this, you know, he he's
00:14:39
lady, doesn't get spent a minute with me, right?
00:14:41
It was that kind of thing, and then Dust by the way.
00:14:43
Just for fact at to add to the fact he sat with Biden, I was
00:14:47
there. And then by this, like wow, this
00:14:48
was fun. You should stay for this
00:14:50
meeting. I'm having with the chance.
00:14:52
Mm, so on and Travis like awesome, I could stay with you,
00:14:54
and they, they hung out for like two hours and did foreign policy
00:14:57
meetings. Well, this wasn't, it wasn't
00:14:59
like Charles. Like I'm out of here, buddy,
00:15:00
right? You know, you've lost your time
00:15:02
with me. It was a, it was a fun thing.
00:15:04
So, which is such a classic media thing that everything
00:15:07
comes across. So humorless, if it's like part
00:15:10
of a headline story, I'll add to it though.
00:15:12
That one of the things, I really struck me about the files
00:15:15
themselves, as the relates to the politicians, is it spoke so
00:15:19
much to the era of how much a lot of political School leaders
00:15:22
wanted to be cozy with tech and it seems.
00:15:26
We're the pendulum has swung, maybe not the full Direction the
00:15:29
other way. But during the Obama era
00:15:31
specifically and I guess this is also touching a woman to Trump.
00:15:33
There was a real connection between politicians and Tech
00:15:37
seeing it as this upstart Innovative socially Progressive
00:15:42
industry, that they wanted to be attached to one because there is
00:15:45
a lot of money but also is like okay I don't it's bad to Cozy up
00:15:48
to Wall Street. But these Tech Guys and you
00:15:50
know, San Francisco and Silicon Valley bad.
00:15:51
I Do that makes me look cool. Let's all go work there after
00:15:55
after Obama's done and and I think you could kind of see a
00:15:57
little bit of that with, you know, macron maybe and to a
00:16:01
lesser extent by didn't. But it just seemed generally
00:16:03
there was like a warmth between politicians and and Tech that in
00:16:07
retrospect seems a bit misguided.
00:16:09
Are, you can see, ya, misguided is your word and your opinion,
00:16:12
but I would say, like, when when Obama went down to Cuba to open
00:16:16
up, he took Brian chesky with him.
00:16:18
You know, he took with mccrone was Finance Minister his hole.
00:16:22
Platform was we need more tech companies to be doing business
00:16:25
in France, and to hire our own people, so that they can get
00:16:29
experience in it. Dissolve, your Neil, all the big
00:16:32
French industrialist from really wanted tech companies to
00:16:36
establish in France, especially if they were on the ground tech
00:16:39
companies not digital with they took all the money out because
00:16:42
remember for Uber, 80% of the money went to drivers who are
00:16:45
local, the employees were local and they were paid salaries
00:16:49
there. So we weren't more as extracted
00:16:51
like the Set of tech companies and politicians absolutely
00:16:55
wanted to know us and other tech companies that was nothing new.
00:16:59
So when they say aggressive lobbying I don't know.
00:17:02
I mean there's does President Biden meet with foreign CEOs
00:17:05
when they come to the u.s. of course he does.
00:17:07
So this thing, wasn't. None of it was illegal.
00:17:11
That nothing in the icij said, any?
00:17:14
This was wrong. They said it was aggressive,
00:17:16
right? And it was aggressive, we were
00:17:19
growing aggressively. So, what's wrong with that?
00:17:23
The lobbying is not like, oh, they are promising him a job or
00:17:26
so it makes sense, Uber was a high-stakes sort of policy issue
00:17:29
that politicians were campaigning on and against.
00:17:33
And so, it made sense that you would go to the top, you know,
00:17:35
the most powerful person you could to get them to weigh in on
00:17:39
an issue? Yeah.
00:17:40
That one doesn't resonate with me, but the fact is also that
00:17:43
Uber did end up, please. Correct me if I'm wrong here
00:17:46
because I'm not the expert on this are that you guys are but
00:17:48
boober ends up going into a lot of these countries fairly Unless
00:17:52
you know, with it not a ton of huge pushback that stops them
00:17:55
from doing more or less what they wanted to do, right?
00:17:57
They were kind of untrammeled entering into these places and
00:18:00
ends up getting into, you know, a lot of spats with taxi unions
00:18:04
in the country and there is, you know, one of the revelations in
00:18:08
the Uber files is traversing pretty blithely.
00:18:10
If there's violence in France, you know, between the Uber
00:18:13
drivers in the taxi Union, that's good for us because, you
00:18:16
know, violence, she puts the Union in a bad light.
00:18:18
I mean, those sort of things seem like uber wasn't
00:18:20
contravenes with Policy with regulation and with the you know
00:18:24
the local taxi unions that I think a lot of people find
00:18:26
pretty unsavory. I mean let's take a minute and
00:18:30
talk about taxi organizations all over the world.
00:18:33
These are government created monopolies where the taxi
00:18:38
Medallion owners and most big cities around the world are cozy
00:18:41
with politicians they protected the number of medallions so
00:18:45
there was no competition, the taxi drivers themselves were
00:18:49
essentially paid like indentured servants They took people right
00:18:53
off the immigration lines and they said, you're going to rent
00:18:56
this taxi for $800 a week and you don't make a single dollar
00:19:00
until your Affairs exceed that we're not going to drop you off.
00:19:02
In Harlem. We're not going to pick up black
00:19:04
people there. I mean this was a corrupt nasty
00:19:08
industry and almost every city in the world.
00:19:10
So it is absolutely true that to go in and get your business
00:19:15
model to be accepted. You couldn't ask like, hey can I
00:19:18
we allowed to do ride-sharing here, guys like maybe you know,
00:19:22
You had to really show consumers and drivers a better path.
00:19:27
And there's a reason why By ignoring regulation, or there
00:19:31
was a vacuum, a lot of places do was just no regulation, right?
00:19:36
And some of the regulations were anti-consumer in Miami.
00:19:39
For example, you could not price a ride for less than $50.
00:19:43
If you weren't a taxi, couldn't do it.
00:19:46
How's that pro-consumer? So yes, if that if we broke that
00:19:49
regulation, who's benefiting, and Who's losing their I want to
00:19:53
answer Tom sting because regular Ubers breaking regulations
00:19:56
banking regulation breaker so Airbnb was breaking regulations.
00:20:00
The taxi Union that taxi medallions themselves were
00:20:04
antitrust they were violating antitrust laws you know in many
00:20:07
states in the US the state can sue a municipality for antitrust
00:20:11
behavior and they weren't enforced in that against their
00:20:14
own taxi operations in these cities.
00:20:17
So there was this this industry was ugly dark, it was Is really
00:20:22
dirty and you had to do something.
00:20:26
If you were on Roger due to exist and by the way two thirds
00:20:29
of the world now has ride-sharing.
00:20:31
And what would the world be like if no one ever tried to break
00:20:34
the taxi and I trust Monopoly and it is a fair criticism that
00:20:38
a lot of these Uber haters take boobers.
00:20:41
Like I honestly some people try to roll their eyes it's like no
00:20:43
you believe that the service is so essential that it was worth
00:20:47
like fighting for I yeah, I know that not to be You know.
00:20:52
Yeah, I agree with you bir people on that.
00:20:54
Yeah, it's just so you can have your view as that no business
00:20:58
should should break and unfair regulation in order to give
00:21:02
consumers a taste of what it would be like to have a service
00:21:05
that met their needs. That's an argument one can make
00:21:08
and then but you have to make the same thing with your between
00:21:10
B and lots of other businesses that do that on the on the kill
00:21:15
switch thing that you wrote about Eric, almost all tech
00:21:18
companies do this in foreign countries.
00:21:20
And the reason why is that If they're connected to the main
00:21:24
database of the company, they don't want anyone government
00:21:27
raid to sort of expose all the company's data, inclusions their
00:21:30
user data, which they get fined for have to disclose the FTC.
00:21:34
So, we have a shutdown that's separate from a subpoena.
00:21:38
If you got a subpoena, Uber or any company instead, we want
00:21:40
these documents, they're entitled to them, and no one's
00:21:44
ever accused Uber of not providing documents that any law
00:21:49
enforcement agency asked for, and that's why would Eric It
00:21:52
says is it was no consequences because they did was just
00:21:55
nothing illegal about shutting down computers.
00:21:57
If there's not a warrant that says, I need this that or the
00:22:00
other. Well, let's not talk about
00:22:02
shutting down computers. Oh, right.
00:22:03
This is wiping of hard drives. I mean, this is like, oh, it
00:22:05
wasn't but no one accused him or even Jill.
00:22:09
His vicar statement saying, we know and nothing was ever wiped.
00:22:11
Okay, read the stuff they're locking locking down stiffer
00:22:15
than what. What, why does that old?
00:22:17
Okay, that's that's slightly. Different than what companies do
00:22:19
like in China. Say, where I think a kill
00:22:20
switch, had been Fairly, you know, de facto for a lot of
00:22:23
companies and that to me could be wrong here.
00:22:25
And if I am, I'll cut it. I mean, that is wiping of drives
00:22:29
to prevent the government from there.
00:22:30
What? I began drives.
00:22:31
A whole different ballgame, says destruction of evidence.
00:22:33
Would you see legal almost anywhere?
00:22:35
Right? But okay, okay, but but shutting
00:22:38
down, so that you have a proper warrant and you're giving them
00:22:40
exactly what they asked for is not illegal.
00:22:43
I do think one of the bad things we did.
00:22:44
A new Brew is naming things, terribly that the kill switch
00:22:49
real Contrition there, ya know. Okay, and I guess you would
00:22:53
probably include within that ghraib, although I don't.
00:22:55
What is that even in? Referee ball?
00:22:56
Hell, I was one of them. Yeah, War Room, hell great.
00:23:01
I think these things were meant to be provocative but they took
00:23:04
on a life of you guys leaned into the Pirates, Motif for
00:23:07
sure. But since we're on the
00:23:08
regulation side of things, I mean, looking back on this.
00:23:11
Now, everything that was explored in the Uber files and
00:23:14
stuff that Mike Isaac wrote about with gray ball and Eric,
00:23:16
we already talked about the kill switch.
00:23:18
You think it was all Justified, you think there was no other way
00:23:21
that boober could. Approached any of these
00:23:22
countries entered a way that was maybe more in accordance with
00:23:26
regulation wouldn't have seen as you know, well-funded Tech
00:23:31
American tech company barging into these places up ending
00:23:34
things and sort of letting the pieces fall where they may.
00:23:37
You don't think it could have gone done any differently.
00:23:40
I mean, yeah, I think in any one instance to probably could have
00:23:43
been done differently but you didn't know ahead of time what
00:23:46
the resistance was and what it wasn't and sometimes that pain
00:23:49
depending on, who is in charge, what was the I meant, so you had
00:23:53
to take bets on what it was going to be like.
00:23:56
And and, you know, we were kicked out of Germany, South
00:23:59
Korea. There's some countries that like
00:24:00
were effective at resisting Uber.
00:24:06
All you all, you could say, Tom, is that you like we could have
00:24:08
gone slower and I think we just would have been in less places.
00:24:14
Well, okay, slower, in that case, sort of sounds obviously
00:24:16
bad as an investment, you know, it sounds like it's maybe not as
00:24:19
pro-consumer or they'll maybe we can get into that.
00:24:21
But It's also, you know, government and you know people
00:24:25
deciding to have input on the way business is conducted in
00:24:28
their countries is just fundamentally slower than a
00:24:31
business. I mean, that's just the way
00:24:33
large masses of people work. Yeah.
00:24:35
So so if you want to do get pre regulated, Uber wouldn't exist
00:24:40
today. I mean, it just it's, you can't
00:24:42
have it both ways. Like you had, you had monopolies
00:24:47
controlling the transportation systems donating to politicians.
00:24:51
Protecting their Hide when you think monopolies, do you mean
00:24:53
unions right? Even attacks a union Medallion
00:24:56
system the medallions, okay? Okay.
00:24:58
And they were, never going toward a lens, no matter how
00:25:01
slow, no matter how lobbying, how much love you did, unless
00:25:04
you showed consumers, something else that was better.
00:25:07
And once you did, that consumers told their politicians.
00:25:11
We want that. And that was a deliberate
00:25:14
strategy. So there was no other way to
00:25:16
break that Monopoly. Hmm, there's so many criticisms
00:25:20
of uber some some worse. Just some last like I feel like
00:25:23
a challenge with discussing all this has become such like a
00:25:27
laundry list and I think we would all probably agree that
00:25:31
the Public's sort of like the things they hate boober for the
00:25:36
most are not necessarily like to me the best reasons at least to
00:25:41
object to burrow the most viral thing that happened was like
00:25:45
delete boober which had to do with like the tide of trump.
00:25:48
It was like, super, super incoherent.
00:25:51
You've said, Don other interviews that boober had some
00:25:53
like, you know, it grew too fast and have good corporate culture,
00:25:56
but there's certainly a degree to, which the lens was on, Uber,
00:26:00
in a way that it wasn't on other companies.
00:26:01
And if Oracle or somebody sustain the level of like, I
00:26:05
don't know, corporate culture investigation.
00:26:07
I would suspect that it would have had troubling stories to
00:26:11
then there's sort of this sort of gray area, regulation, sort
00:26:15
of fighting with governments area.
00:26:17
I mean, I think how the drivers are treated to me is like the
00:26:20
clearest, like real Sort of moral issue at play, some people
00:26:24
would say like the independent contractor like system is just
00:26:28
like unredeemable. I don't, I wouldn't say that
00:26:31
the, like, the leasing program was something that I wrote about
00:26:34
back in the early days where you got, there were cases where, you
00:26:37
know, drivers and this is sort of Illustrated in the driver
00:26:40
video where drivers get sort of like hooked or they're making
00:26:44
money on Uber. They want to make it their
00:26:46
career, they might lease a vehicle and then they're sort of
00:26:49
basically you're offloading the capital.
00:26:51
To the drivers and then, you know, they're they're sort of
00:26:56
the ones taking the risk without necessarily knowing where Ubers
00:26:58
business is going to go. I mean, do you think Uber has
00:27:02
been good for drivers and do you agree that that's sort of the
00:27:06
area where a sort of like the moral sort of criticism is, is
00:27:11
the most significant. You know, it's a hard thing and
00:27:14
I'll give you, I think the history of this is important,
00:27:18
right? Uber started with black cars,
00:27:20
the black card Driver. Who Loved Uber at the time, was
00:27:24
one who had a two-hour job in the morning after our job at
00:27:27
night, and they're like holy cow in the middle, I can make
00:27:30
additional money and this was great and I could do the short
00:27:34
trips and so on and the prices were high.
00:27:37
It was geared toward the black car customer, right?
00:27:41
And then, Uber started to say, like these drivers started
00:27:44
saying, well, hey, why don't I just do this full-time have full
00:27:46
control my schedule. I can make more money and so on
00:27:50
and that whole thing kind of I worked and drivers were
00:27:52
relatively happy. We're really.
00:27:54
When you got to Uber acts that you started to have hard
00:27:59
decisions to make because you had a black car driver, who's
00:28:02
doing this for a living, right? And then you had an alternative
00:28:06
that was half the price and they'd say this black car
00:28:09
drivers, say well, hold on. My customers are now going to do
00:28:12
this other uberX thing, and I'm going to lose them and they're
00:28:15
they're half price. So you started to say, like,
00:28:18
okay, we had different price points for different products.
00:28:22
One was cannibalizing, the other.
00:28:24
So, is that a, what is the the ethics for the morality of that?
00:28:27
I don't know. It's a hard question because,
00:28:30
you know, it was a better product that had more
00:28:32
applicability and some people decided I'd rather pay half the
00:28:36
price and being a less nice car. Right?
00:28:38
That was that was one stage. The second stage were, was you
00:28:42
had these bonuses come drive for Uber.
00:28:44
You get 50 rides, you get a five hundred dollar bonus or
00:28:47
wherever, and people, if they came to I think that that was
00:28:52
going to go on forever. They felt really let down when
00:28:55
that didn't last forever, but a lot of businesses do that, you
00:28:59
get a free month of Spotify. You get a free this to entice.
00:29:02
You to try it but that deal doesn't last forever.
00:29:06
I think the hard part here is, if you quit your job to join
00:29:10
Uber or you at least a car to join Uber with an expectation
00:29:14
that you were going to make this much money over time, you felt
00:29:17
bad. And there was, there is
00:29:18
something there and an Uber to be clear.
00:29:20
You know, I remember is 20, Routine or 2014, Uber was
00:29:23
actively putting out stats. That were just unrealistic about
00:29:26
the amount of money that a driver can make on the platform.
00:29:28
And remember, there were stories saying that drivers in DC or
00:29:31
some city were making ninety thousand dollars a year.
00:29:33
In New York is New York. Yeah, bullshit.
00:29:36
Right. I mean, how many drivers
00:29:38
wherever making that much money in a way that could be
00:29:40
justifiably promoted to people, as you know, an income you could
00:29:43
make on this platform? Yeah, I think that that
00:29:46
particular instance of the goober got fine for, for that
00:29:50
piece, but it was, you know, For advertising that was 90 one.
00:29:54
It wasn't the average. Like yes there was a definitely
00:29:56
drivers who made a more than 90 but it wasn't the average
00:29:59
and so give an impression that wasn't quite an Uber definitely
00:30:02
did a lot of like hiding the ball on how much drivers were
00:30:06
like full-time versus part-time and the messaging would be very
00:30:09
aggressive about the part-time drivers.
00:30:12
When they were certainly people who are making their career but
00:30:15
what but what do go back to what changed, what's changed?
00:30:19
And this is even before Dara's regime.
00:30:21
To go over is the driver bass turned into 80 90 percent
00:30:26
part-time, 10 hours a week or less because of food or no, it
00:30:30
just beat it. Just burned through it, just
00:30:33
people just didn't want to do it for a living.
00:30:36
They had other things that they would do that were more
00:30:39
full-time. But for whatever reason is, it
00:30:40
turned into more of a. Hey, I didn't want to take my
00:30:43
girlfriend out to dinner this Friday, I need to drive and make
00:30:46
some money. I want to buy a Christmas gift,
00:30:48
so it turned into a gap filler as opposed to Profession.
00:30:53
And that's where it gets weird again.
00:30:55
Because then you're like, okay, these people actually that
00:30:57
you've seen the service didn't want to be employees.
00:30:59
They want to be the one to do this for a little bit.
00:31:02
They want to do doordash, they want to not work for three
00:31:05
weeks, and so now it's ironic that we're trying to give
00:31:09
employee go and some people are trying to giving employment
00:31:11
benefits to people who don't want them because they're
00:31:13
actually doing it. So, little time of their week
00:31:17
that it doesn't make sense. It actually made more sense when
00:31:20
the Black Card drivers were doing it full-time.
00:31:22
Then they add, they were kind of closer to being employees
00:31:25
because the amount of time in the Reliance they had on the
00:31:27
system. So that's why there was
00:31:29
different eras of how Uber treated drivers.
00:31:33
And and what were the mistakes in each era.
00:31:35
It's it's difficult I think, for drivers because the sense I get
00:31:39
from talking to them, is that, you know, the union is so, it's
00:31:42
a complicated concept for a lot of them.
00:31:45
It doesn't really apply in the way unions are structured now,
00:31:47
because so many of them are part-time because they drop in
00:31:49
and out. And yet, what they really want
00:31:51
is, Ability of income. And I actually disagree with
00:31:54
you, I do think they want some sort of benefits.
00:31:56
I think the system as its, you know, the broader us Healthcare
00:31:59
System and other kind of insurance systems are set up.
00:32:02
So poorly now that they just look towards some sort of
00:32:04
company to providing for them, and you know, what exists?
00:32:07
Now, with prop 22 is not very satisfying to a lot of people,
00:32:10
but yeah, I actually don't think they don't want benefits.
00:32:13
I do think they want something, they want some sort of security,
00:32:16
and an Uber kind of sort of provides that but not in a way
00:32:19
that's reliable. And I think the proof in the
00:32:20
pudding, is that There is such high turnover, right?
00:32:23
That no drivers sticks on the platform for more than a couple
00:32:26
months. I mean, who Burr is just
00:32:27
churning constantly through a driver base and it's never
00:32:31
gotten better. I think this is necessarily a
00:32:35
job function, that is a temporary filler in pids, become
00:32:40
that way down. You can say, Uber made it that
00:32:42
way or it's become that way regardless.
00:32:45
It is that way I do think someone driving 40 hours a week,
00:32:48
it has to be thought of differently than someone who's
00:32:50
doing it eight hours. A week and then doing doordash
00:32:53
and then going to school and that, you know, have a their
00:32:57
income spread over a lot of different places.
00:33:00
And yeah, there has to be some way.
00:33:02
That's why frankly, I think Obamacare is a good broads
00:33:06
change from the health care regime in the US before that.
00:33:10
And so, yes. Could it could you conceptually
00:33:12
say that this person is making 10 percent of their income from
00:33:15
Uber? They should can contribute 10%
00:33:17
toward the benefits that they would get.
00:33:20
If there are full-time. Please.
00:33:21
Yeah. There's There's something like
00:33:22
that there that probably makes sense.
00:33:25
That's fair. But what else?
00:33:27
How what I was there's no perfect system here?
00:33:30
Yeah, take a look fried you take a goober ride, you do doordash,
00:33:33
you do your, do your home and Airbnb.
00:33:36
It's like, people are just amalgamating a lot of different
00:33:39
income streams. And how do you deal with that?
00:33:41
That's a, that's a national problem, it's not just an Uber
00:33:43
problem. Yeah.
00:33:45
Actually, before we move fully off of the Uber files, I do want
00:33:48
to get to the response that boober the company had to it.
00:33:52
People can't see it. So she released a video but Emil
00:33:54
is shaking his head and rolling his eyes.
00:33:56
I mean, like I said, in my intro of it, basically, Uber says that
00:34:00
isn't us anymore, that was that regime?
00:34:02
They love throwing Travis and you and that whole era under the
00:34:05
bus as a response to any sort of reminder of what you guys were
00:34:09
doing. What do you think?
00:34:11
I mean what a gaslighting. Like, I was stunned.
00:34:17
They said you know, don't judge us by what we did five years
00:34:21
ago, Justice. We did in the last five years,
00:34:23
in the last five years, we were stock prices dropped in half.
00:34:26
They've been sued by the doj for overcharging.
00:34:29
Disabled people have 20 civil rights laws, you know,
00:34:33
disputes with a with with people, they just have 500 women
00:34:37
sue them for sexual assault. I mean, come on like the private
00:34:41
financial performance has been terrible.
00:34:43
There's been ninety percent attrition, you know, all the doj
00:34:47
has done things because this is a hard business.
00:34:49
So give me a break. Number two, insanity is a lot of
00:34:54
the people who are doing these things in Europe, with kill,
00:34:58
switches and mccrone are still there.
00:35:00
The Nelly crew Nelly crows, that wasn't like a Travis.
00:35:03
Hey, let's create an Advisory board with all these European
00:35:06
politicians. That was the policy team and the
00:35:09
person who wrote that document was on the team running The
00:35:12
Advisory board that got Nellie crows there.
00:35:14
So it's sort of like, are you kidding me and Pierre to meet
00:35:18
you? His quote, was like a hostage
00:35:20
statement like Pierre Dimitri is the head of ubereats right now.
00:35:24
So he's you know, who is you know, someone who crosses both
00:35:27
both are has Uber and he's like I'm sorry I was just a young.
00:35:31
I was young and immature and I was right.
00:35:33
I was being led by unethical people.
00:35:35
You're like this guy was a Goldman Sachs.
00:35:37
Banker a hedge fund guy in his 30s at never apologized for
00:35:42
since then and all sudden. Now it's the battle guys from
00:35:45
seven years ago, who made this poor young Goldman, Sachs hedge,
00:35:48
fund manager, do things, didn't want to do, like, give me a
00:35:50
break. Well, there is an argument.
00:35:51
And that strategically the thing that Travis was so bad at was
00:35:57
Contrition or apologizing, whichever way you want to put it
00:36:00
and dhara is obviously a professional at this point
00:36:04
apologizer. I mean at the khashoggi incident
00:36:07
suggests otherwise that was a that was a pretty bad one.
00:36:09
But we were yes we dhara what? Yeah, don't you remember after
00:36:13
deuber. Took money from the Saudis dhara
00:36:15
has this interview without any sort of Leo's and they bring up
00:36:18
like how do you feel about taking money from the Saudis
00:36:20
when they just member? Shogi and they're just like, you
00:36:23
know, we all make mistakes which you know they had to apologize
00:36:27
for that. But yeah, why wasn't Travis able
00:36:29
to like show you agree with that criticism, right?
00:36:32
I mean, I know he's your friend but like, he's not very good at
00:36:36
apologize. I mean, he pauses a lot in 2017
00:36:39
but I think he has it. I but I think that I actually I
00:36:44
do think and was some in some hindsight that it's okay to say
00:36:48
we did things wrong and here's how we're going to do them
00:36:50
better. And to and be accountable for
00:36:54
for doing things better and we just didn't, I will say like you
00:36:59
imagine being in the most important company in the world
00:37:02
for some period of time, that was growing faster than any
00:37:05
other company that ever grown. The problems you're seeing are
00:37:08
coming non-stop because you have a real on the ground business.
00:37:12
I mean, transportation is no joke.
00:37:14
People people die in accidents, I mean, it is a real world thing
00:37:18
and it's in big cities every day and everyone used to say that.
00:37:21
Everything that Ben's in a city happens in an Uber, it's true.
00:37:23
So the flood of what was happening was really intense and
00:37:27
no one had ever done it before. There was no Playbook.
00:37:30
So yeah, we made mistakes and probably should have said more,
00:37:33
but not the mistakes that I think people talk about as much
00:37:37
as they should. Well.
00:37:38
Yeah. What are those mistakes?
00:37:40
What are those mistakes? That you think I think.
00:37:42
And I've talked about this before, the one thing I wish I
00:37:45
had done differently and I'll take responsibility for.
00:37:47
This is the revenue is growing like this, right 9 89 degrees.
00:37:52
And the company building was growing at like 50 degree 45
00:37:55
degrees and that's that causes a dissonance, you're not building
00:37:59
guardrails and HR legal finance, that keep a company stable.
00:38:04
Okay, I've heard you say, this is what I want to push back
00:38:06
like, yeah, a lot of the key to Uber.
00:38:09
I mean, you and Travis, especially we're good at really
00:38:14
drilling down like some of the most flattering things people
00:38:16
say about Travis, is when he has your attention, he's like,
00:38:19
jamming with you and sort of saying, let's solve this.
00:38:22
And, you know, I we can't go through every one of these
00:38:24
controversies improve, the Travis knew what, but there's
00:38:27
definitely a sense that Travis was definitely enthusiastic
00:38:30
about Creative Solutions around whether it's like, geofencing
00:38:34
with apple. Or, you know, these Technologies
00:38:36
Travis was aware of them like it was sort of part of his sort of
00:38:40
Ingenuity. Right.
00:38:41
I mean, so wasn't just like to me the things that you guys were
00:38:44
criticized. For besides, maybe the Susan
00:38:47
Fowler category were sort of ideas where wasn't It wasn't a
00:38:52
bureaucracy problem. It was a sort of judgment
00:38:55
question. Well, I was I was, I was talking
00:38:57
about taking charge instead of Fowler situations, like you need
00:39:02
to have a system that deals with bad behavior inside a company.
00:39:07
And most companies, the last five years, I've realized like
00:39:09
their systems have been inadequate, right?
00:39:11
And so, that was one thing. I wish we'd done better on the
00:39:14
financial discipline thing, like that leasing cars out to
00:39:17
drivers, it was kind of an experiment and it didn't work.
00:39:21
You know? And so you had to, you know,
00:39:23
should we have done more study and more pilots beforehand?
00:39:26
Sure. When you talk about things like
00:39:27
the geofencing, yeah, those were pure mistakes but the whole Tim
00:39:31
Cook Serio thing was just this is where I get to my criticism.
00:39:35
Either was just out of control, false, you're saying, the
00:39:39
meeting as depicted in Mike, Isaac's, big, New York Times,
00:39:42
story with Tim Cook, and Travis didn't happen as it would like
00:39:46
he Travis met with Tim Cook but but not in the way that is
00:39:48
described in the story. Yeah, I remember.
00:39:52
Arguing through Jill with Mike, I said Mike, the only four
00:39:55
people in the room, this is Jill Hazel Baker, the head of
00:39:58
communications at the only four people in the room were me
00:40:02
Travis, Tim Cook and Eddy. Cue only four of us.
00:40:06
Me and Travis are telling you, that this never happens.
00:40:11
Tim Cook didn't chastise us. He didn't, we never discussed
00:40:14
the geofencing, it never happens.
00:40:16
And I called Eddie. And I was like, Eddie can you
00:40:18
guys tell? Also, please tell them he's
00:40:20
like, we don't comment. On anything ever.
00:40:22
So I was like, okay, so great. We're having an article written
00:40:25
where the four people in the room.
00:40:27
None of them. Two of them are saying it, never
00:40:29
happened to them are not commenting, and yet, you're
00:40:30
going to write a whole article about it.
00:40:32
That turns into a whole episode on a show.
00:40:36
It was, it was sort of Otherworldly.
00:40:38
I was like, I don't know how to combat those.
00:40:40
So what so what did happen then, what's the accurate as you see
00:40:42
it? Representation of that meeting.
00:40:44
Yeah, so there was the meeting with any Hugh and Phil Schiller
00:40:49
about the Geo fencing stuff. Ins.
00:40:52
But it wasn't Tim Cook was and it was us hat and hands.
00:40:56
Coming down to Cupertino saying, here's exactly what happened,
00:41:00
and why? We did it?
00:41:01
We were wrong, we'll never do it again.
00:41:04
And it was really about fraud, we're losing ten million dollars
00:41:07
a week because of what was happening with the wiping of
00:41:11
iPhones and stolen credit cards. And then we would love to work
00:41:15
with you on fixing this problem. When for the next two years we
00:41:17
work with apple and actually solving a fraud problem that
00:41:20
that would happen. Worldwide on that Tim Cook.
00:41:23
Had nothing to do with that. We went to Tim Cook.
00:41:25
We were talking about driverless cars.
00:41:27
Should we build Maps together? We would be the first customer
00:41:30
to use Apple pay. It was a totally different, but
00:41:32
he was insulated from that. So just, you know, the Tim Cook
00:41:36
part of it. Never happens.
00:41:37
I don't know what to tell you. I mean, we were talking about
00:41:39
Jill and and obviously, I want to talk about, you know, Bill
00:41:42
girly to the funny thing about all.
00:41:44
This is I sort of enjoy all of your company.
00:41:47
But yet you guys all, I mean, I wouldn't say, you know, there's
00:41:51
a lot of Resentment all around. I mean isn't there?
00:41:54
This is Bill girly. You know, the Benchmark partner.
00:41:57
This is a why can't you guys all get along your all, you know, I
00:42:00
mean, isn't there? I mean you and Travis had sort
00:42:04
of a, there's a moral crusade in the, We Believe, Uber, we don't
00:42:07
believe in this sort of the government regulation, but then
00:42:09
I do think there is a certain like a morality and sort of like
00:42:14
the regulatory, you know, it's sort of like they're gray zones,
00:42:17
we can operate, we're making deals.
00:42:19
Like people can make deals with us or not like The same sort of
00:42:22
like if they decide, they think you guys have pushed it too far,
00:42:26
it's hurting their reputation. They're going to make less
00:42:27
money, like they can, like, try and push push you out.
00:42:31
What do you think girly and crew?
00:42:33
Did that was so wrong and like try, like the strategy makes
00:42:36
sense to me that, if you're going to push out like, you guys
00:42:40
got absolute control for Travis's part of this Audi deal.
00:42:43
So then it became very hard for them to replace the CEO, which
00:42:46
may be girly. Should have never agreed to, but
00:42:48
like, it was a very high valuation of very good terms.
00:42:51
And then so the only way to really push Travis out, was a
00:42:54
total like surprise attack full-on War.
00:42:57
Don't you as a tactician agree that their strategy there was no
00:43:00
nice way to do it? Like they did it.
00:43:01
The only way if you want to get rid of Travis, that's the only
00:43:04
way to do it. Well, God, so many thoughts.
00:43:08
So The Benchmark attack was premeditated and the shold the
00:43:13
holder report was a vehicle for that.
00:43:15
Premeditation. They knew ahead of time that
00:43:18
their goal was to get Travis out.
00:43:19
Girly said that said so, so and I'm sorry too.
00:43:21
You have here, but the holder report was basically
00:43:23
commissioned internally by the company to suss out the culture
00:43:26
problems with an Uber, it was authored by Eric Holder, the
00:43:29
former Attorney General and Travis signed on to that.
00:43:32
Yeah. Isn't there public reporting?
00:43:34
The Rachel Whetstone like said it was a bad idea and Travis
00:43:37
still did it. Like he created some of the
00:43:40
vehicle for his own demise there.
00:43:42
Yeah right and well and also the conclusion of the report was
00:43:44
also that you specifically should be fired.
00:43:47
Yeah. So okay let me finish Falcons.
00:43:50
Okay. Okay.
00:43:53
This is just so people know we're talking about is the
00:43:55
climax. What do you think?
00:43:56
All right, so the whole report was not started to do culture
00:44:01
investigation, was started to investigate.
00:44:03
This isn't Fowler situation, girly, had it expanded to
00:44:06
include culture, okay? And because he knew that was an
00:44:10
Achilles heel. Know, a lot of people could say,
00:44:12
whatever the whole report was was basically like let's talk to
00:44:15
a bunch of people, get the the get their complaints and then
00:44:19
we're going to decide what we want to do at the company.
00:44:21
No one had. A chance to cross-examine no one
00:44:23
ever heard what someone said about them that they did or
00:44:25
didn't do wrong. So it was just it was just a
00:44:27
vehicle for for that usage and had girly, honestly ahead of
00:44:32
time said, I think Travis should go raise it in a board meeting,
00:44:35
right? And there were other board
00:44:37
members, therefore, get the dual class, whatever that only comes
00:44:40
into play, Eric when there's a vote, right?
00:44:44
You could say, hey, I think this company is doing poorly.
00:44:46
We need to remove the CEO. After the holder report, the
00:44:50
board unanimously agreed to let Travis take a leave of absence,
00:44:54
right? Right.
00:44:55
I think I broke the the leave of absence by like a second fun.
00:44:59
The unanimous agreement Travis's mom died Benchmark.
00:45:03
Went sent to people not girly didn't have the guts to go
00:45:07
himself sent them the Chicago with two letters.
00:45:10
One is smear letter saying if you don't quit.
00:45:12
Now we're going to we're going to release all this information
00:45:16
on you. That looks like a smear.
00:45:17
Our or quit now. And by the way, you have no
00:45:19
lawyer, there's no lawyer, there's no time.
00:45:22
Your mom just died. You just agreed to take a leave
00:45:24
of absence of the board agreed upon the whole board with you
00:45:28
girly. Why didn't you say right then
00:45:29
that you were gonna, you were opposed to this leave of absence
00:45:32
you want him fired. So his deception on Deception,
00:45:35
along the way we're, okay. When did you your, when did you
00:45:38
first have an inkling? The Benchmark wanted to replace
00:45:41
Travis's. See you, probably too late.
00:45:43
I would say April 17, may have 17.
00:45:46
So how far in advance Of that of the letter.
00:45:48
Is that maybe a month? Oh wow.
00:45:51
I mean, they've been plotting it for a while, at that.
00:45:53
Yeah. Yeah, they have to, we just, we
00:45:55
thought it was a little more honest.
00:45:56
Because we had this subcommittee of the board that was Ariana.
00:45:59
Banamine curly, who were managing the holder thing, and
00:46:02
they're like, yeah, look. This is going to be an objective
00:46:04
report. We're gonna make some
00:46:06
recommendations. And then only later did I
00:46:08
realize like actually God, I now I know what this whole thing was
00:46:11
about and Tom. Yes, they're the holder report
00:46:16
recommended that. I'd be fired because you know
00:46:18
why? No, please tell me so that in
00:46:21
2014, one of my employees submit an expense report that I didn't
00:46:27
approve but my assistant improved and he had asked for an
00:46:31
extension to file that expense report and I said to the CFO.
00:46:35
Can you give him more time goes didn't have an assistant to help
00:46:38
them do an expense report and so therefore I'd approved somehow
00:46:41
tacitly of 1000 our expensive should have been expense.
00:46:46
What was the expense As a material.
00:46:48
Yeah, it's the correct. Karaoke bar know what it was.
00:46:51
It was a pretty karaoke bar is sort of, yeah, hooker situation.
00:46:55
Yeah, it was a pretext and every board member every.
00:46:58
And, and the way they structure, the vote on the holder
00:47:01
recommendation, and this was a girly, Eric Holder genius thing.
00:47:05
He had to vote all or not, she had to vote on every
00:47:08
recommendation or not, which included firing me, right?
00:47:10
So you could vote on the value change of step on toes and that
00:47:14
was the equivalent of Letting Go someone on this ridiculous.
00:47:17
Non-violation and every board member apologize to me after
00:47:21
that including growing because they're like that was
00:47:23
ridiculous. But basically they had to get
00:47:25
rid of me to get to Travis right?
00:47:26
It was stuff. I do the investors right.
00:47:28
Who governance I was a lawyer. I'm all board members.
00:47:31
I was I knew how to make sure Travis wouldn't get ousted and
00:47:35
so they had to get me out of the way.
00:47:36
That's why I'm saying this feels like a strategy that if you were
00:47:38
on the other side you would respect.
00:47:39
You're like, okay they play. I mean the Travis's mom and mom
00:47:43
dying is obviously that you can't respect that.
00:47:45
That is that is uncommon but they were probably We're
00:47:47
pursuing this strategy way before that was like,
00:47:50
uncomfortable for everybody, don't you think they timed it to
00:47:52
them? Well, I even remember actually,
00:47:54
when, you know, the news came out about his mom dying, I
00:47:57
remember seeing Jill Hazel, Baker tweeting out, you know,
00:48:00
her condolences to Travis during this period.
00:48:02
It seemed like, people were caught in the very difficult,
00:48:04
those who had moral pangs about it in this, like there was the
00:48:08
momentum to push him out and eat at the same time, a horrible
00:48:10
life event happened to him. How do we both manage that?
00:48:13
But also, if you are on the side of the board or think Travis
00:48:16
should be gone push towards something that That is maybe the
00:48:18
for with they thought the best for the company, this is not
00:48:21
accurate. So the there was no person
00:48:24
besides Benchmark who wanted Travis to resign.
00:48:27
Then there were all said, we you take a leave of absence, you
00:48:30
need a leave of absence the the management Jill mantor credit
00:48:35
and the management team who were saying, like, Travis needs to
00:48:38
leave of absence. They weren't asking to resign,
00:48:39
but the executive leadership team, including sort of a lot of
00:48:43
these people Jill and other people were talking about wrote
00:48:45
a letter saying they thought. Travis need To take this, leave
00:48:49
take a leap. Yeah, yeah, yeah.
00:48:51
So, so I'm giving her credit which is like, everyone agreed
00:48:54
on the board. Now on the board and otherwise
00:48:58
agreed to a leave of absence period and then he was ambushed
00:49:03
after his mom died on purpose. Without representation without
00:49:08
girly, doing it himself, had that in a moment.
00:49:10
Not happens. I think he would have taken a
00:49:12
leave of absence. Did you talk to him?
00:49:14
It is mind-boggling, why did he agree?
00:49:16
Why did he agree like that? Clearly in retrospect, he wishes
00:49:19
he hadn't right? Like, yeah, it was look you
00:49:22
Corner that I was his right hand man's.
00:49:25
I was removed a week earlier on a pretext.
00:49:28
He was alone, he didn't have counsel and Ariana does convince
00:49:32
him to go along with it, right? She had been very aligned with
00:49:35
you guys and then she turns on him right at the 11th hour,
00:49:39
right? Yeah I but I think she turned on
00:49:41
him. She was like once he decided she
00:49:43
was helping him to write the statement or you know, whatever
00:49:47
that it's a little. Augie exactly how that went
00:49:49
down. But no, every single board
00:49:52
member voted to approve. The leave of absence there was
00:49:54
no vote to remove them. Can I just quickly say, one
00:49:57
thing you did bring up, you know, the karaoke incident which
00:49:59
you say was used as a pretext for pushing you out of the
00:50:02
company. And, you know, I was a little
00:50:04
bit closer to that one because I worked at the information at the
00:50:06
time, which is a little, you know, the outlet that published
00:50:08
the story about the incident with, you know, Gaby Travis's
00:50:11
ex-girlfriend about it and you sort of played a part in it in
00:50:14
that as the story said, you kind of were texting with Gabby
00:50:18
Saying, let's put this behind us.
00:50:19
Let's not, you know, let's not. You know, some would argue, is
00:50:24
way to kind of cover it up and not embarrass the company.
00:50:26
You do you regret the way you handle that situation at all?
00:50:30
And do you think it could have been, you know, are you sorry
00:50:34
for you? Sorry for what you said to Gabby
00:50:36
and, and do you think that it's something, had you wish the
00:50:39
whole thing never happened? You never went to that bar and
00:50:41
can in South Korea. So, a couple things and I'll
00:50:44
tell you, so we definitely should have never gone to that
00:50:47
bar. That was 10.
00:50:48
Why he's like that. And I apologize about that, by
00:50:51
the way, that was in the Uber HR records at the time.
00:50:56
Like, we knew that was bad at the time was like, hey, we
00:50:58
shouldn't have done this with employees and by the way, I was
00:51:00
at the most senior Garden Room Travis was there.
00:51:02
Gabby was there was a 10 0 B, 10 employees, the local team took
00:51:06
us there sound like we're like hey let's go to a karaoke bar
00:51:09
regard. Regardless how was senior?
00:51:11
And I should have said this is a dumb idea.
00:51:12
We shouldn't do it all that happened in the karaoke bars.
00:51:15
I sang a duet of Sweet Child. Mine with Gabby, the notion that
00:51:19
she was unhappy to be. There is is not as not true.
00:51:23
She actually was very excited. She was a good singer.
00:51:25
She wanted to go there and so the local TV can be like, let's
00:51:29
go sings, we went these places are shady that of shady elements
00:51:33
of them. And I've said this many times
00:51:36
said his to a mirror at the time.
00:51:38
Gabby and my wife were best friends and this is after
00:51:41
Travis, and she broke up best friends.
00:51:44
And she was on public about her her eating disorder.
00:51:48
Is and things like that and we care like not wife cared for her
00:51:51
a lot. We were on watch.
00:51:53
When Travis is a way to make sure she had people to talk to.
00:51:55
So me calling her that day and this show gets this wrong.
00:51:58
And I'm really upset about it. Actually, I called her say, this
00:52:01
was happening. This is, by the way, all known
00:52:03
in the HR department, new, but this was not a hidden thing.
00:52:06
And if the Press knew what happens?
00:52:08
Yeah, great. We went to a shady place.
00:52:10
It was already reported to HR. We sang, we drank, we went home.
00:52:14
Like, we're, you know, what do you want me to do?
00:52:15
So what was a asking Gabby to do To hide what?
00:52:19
There was nothing to hide, but wasn't the allegation that you
00:52:21
were texting her saying, let's not talk about this, right?
00:52:24
Like let's no, no, no God. I never texted her about this.
00:52:27
I called her and said, hey, this is happening.
00:52:30
She's like, I don't want anything to do with it as a
00:52:31
look, I can't stop reporters from calling you about this.
00:52:35
I'm sorry. She's a, please keep me out of
00:52:37
his, like, I'll do my best to keep you out of it.
00:52:40
And the only thing that was it. She said, and then she said, I
00:52:43
said, tell people that we only had fun or something.
00:52:48
That was right. Well, that sounds like a
00:52:50
cover-up to, a lot of people cover above what of singing and
00:52:53
drinking. Well, we only had fun versus
00:52:55
this is a shady place in which, there are escorts there that,
00:52:58
but it made her feel uncomfortable, right?
00:52:59
I mean, that was the core of her completely untrue.
00:53:02
They don't know. That's, that's just, that's
00:53:03
crazy. Talk.
00:53:04
It was, it was, it was going to be known.
00:53:07
That was a shady place. So, having fun saying we had
00:53:10
fun, how does that change? Whether the place for shady or
00:53:13
not? Well, but clearly it looks.
00:53:14
He must have felt aggrieved by it because she chose to speak to
00:53:17
the Press and say I was put in a position that I shouldn't have
00:53:20
been. And this was later said, we just
00:53:22
had, you know, we were just supposed to be having a fun
00:53:24
time. That's not the way she felt
00:53:25
about it and that felt like a cover-up to her.
00:53:28
I think you're maybe conflating someone being upset with a break
00:53:32
up with someone who actually wanted to, go to the karaoke
00:53:37
bar, sang songs had fun, and was using that situation in a way to
00:53:44
hurt people who are she was previously closed to, right?
00:53:48
That we exhume a relationship. But yeah.
00:53:50
Well, I mean Travis is inability to like maintain a good
00:53:54
relationship with her. Does end up her eye.
00:53:57
Like I do think his relationship maintaining abilities hurt him.
00:54:01
I think you think that's good. Psychoanalyzing, come on, come
00:54:06
on, leave the show is. So unfair on this point they try
00:54:08
to overlap the Angie relationship with the Gabby
00:54:11
thing. Who's so unfair, it was very
00:54:13
unfair to Angie they have choosen.
00:54:15
I don't know how this person they broke up.
00:54:17
Up in 2009. I don't think I was started
00:54:20
dating cab until 2014 so wasn't overlap, and right?
00:54:25
And human Angie still have a great relationship.
00:54:27
So I don't. This relationship is he like
00:54:29
when you break up with somebody, it's not happy for one or both
00:54:33
parties generally. So you know, what do you do?
00:54:37
What do you asking a human being to do?
00:54:39
Let's talk about the media because I feel like we need to
00:54:42
take some of the heat ourselves here.
00:54:44
Yeah. I mean, I don't know what the
00:54:46
media is. So many things in that like in
00:54:50
the period, it's like all these scandals stories without a lot
00:54:53
of context and then you get like, you know, I did the fall
00:54:57
of Travis Troy there, these sort of magazine stories, there's
00:55:00
very much like a mood in the media to given time, but like
00:55:03
all the stories to me are sort of like, even when I would write
00:55:06
them. It's like okay, it gives a
00:55:07
little bit of what I understand about it were, but it's just
00:55:09
hard in his story to convey it all then super pumped becomes
00:55:14
like so defining and how most people People understand Uber
00:55:18
and now the show, it has like 80 people on the finales.
00:55:22
So it's small but it's still like a show, people are lazy and
00:55:24
they're more willing to, you know, they watch the show.
00:55:27
I don't know what is wisdom. Is there a piece in the media
00:55:30
ecosystem that upsets you the most or or is there a you know
00:55:35
it's such a you know it's not like a centralized organized
00:55:38
Force which like the the area where you think is most flawed.
00:55:42
I think that the biggest flaw is sort of trying to look Uber's
00:55:48
faults in a vacuum as opposed to compared to other companies and
00:55:53
what what was wrong and corporate cultures, generally
00:55:57
speaking prior to me too, and how that's changed, how we look
00:56:01
at the world and how much more diversity matter.
00:56:04
All the things that in the last five years, people are looking
00:56:09
across all companies and going like, holy cow, CNN, had
00:56:12
problems. Pinterest had problem.
00:56:14
Every company has some versions was just below.
00:56:17
Below the radar for a while and sober became this poster child.
00:56:21
I don't think it was that different from any other company
00:56:25
in the problems that human beings have when they work
00:56:27
together and they took, we took the brunt of it and is partly
00:56:31
because I think after the Trump election people are angry and
00:56:37
this notion of being able to delete to protest by deleting
00:56:40
app and how this whole taxi JFK thing, got out of control and
00:56:46
you said many times Credit Eric, that was incoherent but man,
00:56:51
right? The issue there.
00:56:53
So Travis have been on, you know, like Advisory board but so
00:56:56
it a lot of other CEOs. But then Uber because of
00:57:00
hurricanes, stopped implementing surge pricing during Crazy
00:57:04
incidents. We don't turn on surge pricing
00:57:07
during sensitive areas protest, hurricanes.
00:57:10
There's a whole argument about whether that even make sense.
00:57:13
I think you were initially resistant, not you specifically,
00:57:15
but there was some resistance any way you could pitch.
00:57:17
A tan that to please sort of the public mood even though it's
00:57:21
perhaps irrational and then delete Hoover's sparked because
00:57:26
you don't have surge pricing, which is then framed as a
00:57:29
reason, that people won't come to the protest.
00:57:32
So it is the ultimate irony that in giving up on your principles
00:57:36
to satisfy the mob, the mobs still comes after you so I do
00:57:41
find it like a truly perverse, but I blame the public.
00:57:44
I mean, Twitter, I mean the New York.
00:57:46
Mike Isaac did run a. About delete over that I thought
00:57:49
was pretty credulous and the time, but but it was mostly a
00:57:53
Twitter mob, sort of event. It was, but it led to delete
00:57:57
noubar and that led to Travis stepping down from the Trump
00:58:01
counsel that maryborough is on Elon Musk, you name it.
00:58:06
And by the way, the tech CEOs were all going to see trauma and
00:58:09
this was early 17, right? So so and then the drive, you
00:58:13
know, this isn't our thing and then the driver video which you
00:58:15
broke Eric, which ironically Akeley that driver wishes yet
00:58:19
Travis back as CEO and Hunter. He said that the driver.
00:58:24
That's another thing. He gets a very charitable, I
00:58:27
obviously have an affection for him, but the kind of person
00:58:32
who's going to argue with the CEO of the company.
00:58:34
You work for spontaneously on a night is probably not as soft
00:58:37
and fuzzy as presented on a TV show.
00:58:40
But I mean, very I don't think I would have been this bravest him
00:58:43
to confront problems. So it's my criticism the Press
00:58:47
are different than they were. Back then were where I was just
00:58:50
like, you know, defensive mat. Now, I'm just like it just
00:58:53
wasn't proportional relative to what was happening in the rest
00:58:57
of the industry. We had inside leakers.
00:58:59
As you know, Eric who made it worse.
00:59:01
So we didn't know what was coming when and I just think it
00:59:05
was sensationalized through degree and I give you this Tim
00:59:09
Cook example that we were just couldn't control it.
00:59:12
And I think today, we would have been more Savvy about it.
00:59:16
I think today, you would have had It would have just been
00:59:18
another story amongst the other corporate stories and, you know,
00:59:22
you would have fired this. And that Travis is the one who
00:59:25
said boober, I honestly think the boober thing, like just the
00:59:30
whole once the Bro e reputation was built and sort of it was so
00:59:33
hard to like online that. Yeah, I've never understood the
00:59:37
river thing. You could tell, you could
00:59:38
explain that for a GQ Magazine was was interviewing him.
00:59:41
I wasn't there at the time it was even before my time and he's
00:59:44
like are you getting more dates? Is there goes made this boober
00:59:47
joke. N.
00:59:48
Okay, not a great joke, present joke.
00:59:51
It was clearly a joke. I don't tell me you didn't you
00:59:53
debated, whether the Biden thing was a joke.
00:59:55
It was a joke, but this was definitely a joke.
00:59:58
Right? Why, what was so incendiary
01:00:01
abutting that or this is our take on the TV shows.
01:00:06
I mean we said this before, what people hate the most like
01:00:09
they're more forgiving of the fraudsters than people who
01:00:12
remind them of like the guy who is like snide to them or
01:00:15
whatever in high school or whatever, you know.
01:00:17
I mean it's just sort of like, right Travis has like a chip on
01:00:20
his shoulder. He's like, oh yeah I'm like
01:00:22
getting all the girls off this and like sort of has this sort
01:00:25
of combative Nur I feel like people just like he played into
01:00:28
a personality type that people like no.
01:00:30
Yeah, it also came about during this, you know, conception this
01:00:33
media conception of the brogrammer and Silicon Valley
01:00:35
was on the rise and it was kind of cool to work there, but they
01:00:38
also they were nerd but they were programmers and so you
01:00:40
know, Travis kind of was the king of that media creation any
01:00:44
but just let me this what's ironic about it I was When I
01:00:48
have to browse a 45 year old man and I did dated.
01:00:52
My wife is I was dating a whole way through Travis had to
01:00:55
long-term girlfriends. We're not club guys, he doesn't
01:00:58
barely drinks. He also looks like such a dork
01:01:00
in the Uber driver video to, right?
01:01:02
And he's like we were just right nor like we brought we were
01:01:07
doing probably just like we're doing keg stands in the office
01:01:09
like give me a break like we did get tagged with the Bro thing
01:01:13
and it's so mystifies me, you know what, how do you have a you
01:01:17
live in? Miami.
01:01:18
Now, you guys like going out? Yeah, I live with a two and half
01:01:21
year old and my parents nearby like again live.
01:01:24
If living Miami makes you a bro, then like anyway, I'm not I'm
01:01:28
not ready. You went off by being a bro.
01:01:29
I'm just trying to analyze and I agree.
01:01:32
I mean that was always a funny thing with Travis where way he
01:01:34
was like 44 must much of this and people treat him like he
01:01:37
must have been like some 20 year old or something.
01:01:40
Yeah. Right.
01:01:41
And and the line that they need an adult in the room, right?
01:01:43
Here's the thing. I want to ask you a meal because
01:01:45
and maybe you as well. Eric, the thing that I The most
01:01:48
from talking reading Mike's book, talking to Mike on the
01:01:51
show, I barely watch The Uber show, it's really bad, but it's
01:01:55
Bill girly, and the leakers inside Uber, and maybe you guys
01:01:58
to a less effective degree, use the media as a tool to enact
01:02:01
your agenda. I saw, you know, the reporters
01:02:04
as very effective mouthpieces reported mouthpieces, but, you
01:02:08
know, people, good sources leaked to the right people to
01:02:11
get the things that they wanted to come across and it ended up
01:02:14
being this very public, you know, display this very public.
01:02:18
War, you know, through Anonymous sources in the media to kind of
01:02:21
fight Travis and I guess potentially fight against Bill
01:02:25
girly. Although again, you guys lost
01:02:26
that battle. I mean, what did you learn
01:02:28
through that process in the way that reporters, are utilized
01:02:32
through selective leaks in order to push, you know, an internal
01:02:36
agenda. I mean, Mike's even almost kind
01:02:37
of upfront about this in the book saying, like, you know,
01:02:40
before the letter comes out, he gets an anonymous call from
01:02:42
someone. We makes Reuben seem like a huge
01:02:44
character who, honestly, I didn't even talk to you.
01:02:46
It was a very high bun, who's real I think that's like the
01:02:48
high very high profile PR firm. It was like the crisis PR from
01:02:53
yeah. That was hired by grilling.
01:02:55
These guys, do you know, the pivotal point in the book is
01:02:58
like who leaked him? That Travis was resigning Sokka?
01:03:01
Yeah yes. Yeah I mean that's well it's a
01:03:08
well-known amongst the know people because he could use the
01:03:12
ideas. There was a cabal, you know,
01:03:14
where was meant to be more organized and then sock is like
01:03:16
fuck it. Like let's make Make sure this
01:03:18
thing happens. Yeah I don't want to quickly one
01:03:21
click within for say we're all buddies with Mike we love Mike I
01:03:24
don't think he was like a tool in any sort of dumb way.
01:03:26
He's a great reporter and and wrote a story that I think
01:03:29
proved to be right an accurate version of certain person's of
01:03:32
the truth. And Eric wrote a story
01:03:33
corroborate but a good story is a good score story.
01:03:36
Anyway, yah, mule look. I think I think Mike made a big
01:03:39
mistake on the Tim Cook story that so that I will credit for
01:03:44
being not accurate. I think a lot of stuff was
01:03:46
accurate. He was like, I did get the
01:03:48
letter from soccer before, you know, true.
01:03:50
And I don't know if I have an opinion Tom on the leaking on
01:03:54
leaking, but that guess that's just how the game is played.
01:03:56
I think the thing I didn't expect is internally goes to be
01:04:00
working against their management team to such a degree that it
01:04:06
was, you know, it was sort of I just didn't expect and that kind
01:04:10
of disloyalty to be that prominence.
01:04:14
And now I've learned my lesson that I was like holy shit.
01:04:17
This is This is what happens, I guess in political politically
01:04:21
charged situations. Well, there is amazing, like,
01:04:24
who is uber-like is just because he's is Travis like
01:04:28
fundamentally Uber? Because he's CEO or if you think
01:04:32
you know it you get these really like abstract.
01:04:35
I mean it's it's been an amazing way for me to learn about
01:04:39
business just because a company is not a singular person.
01:04:43
As look at here's the thing, I would challenge you on this is
01:04:46
why which Katie was on because I Katie I think was in late 17 and
01:04:51
she was telling me that the Benchmark partners are saying.
01:04:53
All you guys are going, you and Travis are going to jail and
01:04:56
that's it. Companies going is zero.
01:04:57
That's why we have to throw you out all these things.
01:05:01
And I and Trav girl is running around saying, you're going to
01:05:05
be on the right side of History by letting these guys go right
01:05:08
side of History, this company is going to be worth a hundred
01:05:11
billion dollars in two years. That's on Twitter.
01:05:13
The company is worth half, that never made that no one's going
01:05:17
to jail. Indictment and bet like, none of
01:05:19
that stuff happened. And I tell people this, I think
01:05:23
Benchmark made a huge mistake for their shareholders
01:05:25
themselves. This could have been one of the
01:05:27
most valuable companies in the world.
01:05:28
He agreed to take a leave of absence.
01:05:30
There was things that needed to be fixed and he'll regret it.
01:05:33
He will regret it for the rest of his life and try to make it
01:05:36
up. And because it's the only thing,
01:05:38
you know, Stitch fix Open Table grub up.
01:05:40
All those things were never going to be as important
01:05:42
collectively as Uber, was to him and his reputation, and I like
01:05:46
girly at the time, we talked multiple Today a day a day.
01:05:49
We I talk too girly. I'm guessing more than he talked
01:05:53
to anyone else in business is where you guys, you guys are,
01:05:56
like, girly didn't have anything to do with the company.
01:05:58
And then you're like, I talk to girly multiple times a day.
01:06:01
I did. I didn't say it.
01:06:02
Nothing to it. You know.
01:06:03
I know in other interviews. I feel like there's been not
01:06:05
nothing, but there's sometimes a never to downplay his
01:06:09
significant. He was used very effectively to
01:06:12
my blog posts to your speak at conferences.
01:06:16
He and I talked strategy all the time.
01:06:17
I'm we disagreed a lot. We agreed a lot.
01:06:20
He and I both agreed on that. Thomas car division, stuff, that
01:06:23
that was an over-investment. You're very skeptical.
01:06:26
Yeah. Yeah.
01:06:27
I do remember. I think, even at the time you
01:06:29
being like, oh, this way mode, real, this is not my ideal.
01:06:32
Yeah, I just knows, but I think he just he got scared.
01:06:37
And, you know, I think that's something entrepreneurs have to
01:06:40
worry about if you put thirty three million dollars in
01:06:42
something that turns into 10 billion.
01:06:43
And for years, you're not worried about 10 billion turning
01:06:46
to 20, you're worried about losing Seeing the 10 billion.
01:06:48
So it's like loss aversion. I did.
01:06:51
I mean, that's his incentives. I just don't feel like it's
01:06:54
easy, and I don't want to fall into this myself.
01:06:57
Now the Travis is gone to be like, oh, you know, maybe it
01:07:01
would have been different. But like the thing is, I don't
01:07:03
see. Travis wasn't giving any sort of
01:07:05
Escape valve, to all sort of the public anger, the sort of
01:07:09
internal criticism like there was no path, like it really, it
01:07:13
felt, I mean, it was the leave of absence or nothing if you
01:07:17
that didn't work, if you didn't take that time to come back with
01:07:22
a different modality, then that would happen later.
01:07:26
Just so, you know, not sooner. But I think he genuinely was
01:07:29
going to look, remember your mom dies, your best, you know, one
01:07:33
of your best friends and lieutenants gets popped for a
01:07:35
totally unfair. Reason, you're criticizing the
01:07:38
media like more than any other person has been criticized at
01:07:40
the moment. Taking a leave that as kind of
01:07:43
makes some sense, right? And everyone agreed.
01:07:46
Why didn't he have a chief operating officer like, you
01:07:49
know, ironically he was, we were in a process with diverse of
01:07:53
Partners to hire one and he was in Chicago, interviewing one, if
01:07:56
you want to play, just like, alternate history on all of
01:07:59
this, you know, Travis does take his leave of absence.
01:08:01
He doesn't get, you know, cop owed by girly and he comes back.
01:08:05
And like you say, a different modality is that even possible?
01:08:08
Do you think Travis really had a different way of running things
01:08:11
that could have been? Been fundamentally different for
01:08:13
the company and I ask because Insider reported a piece.
01:08:17
I did not report it that you know in Cloud kitchens which is
01:08:20
Travis is current company. He sort of continued a lot of
01:08:23
the cultural and business leadership strategies that a lot
01:08:27
of people found problematic. A tuber seems like he's trying
01:08:29
to do things again and I mean the conclusion of that story was
01:08:32
like he didn't learn anything. I'm sure you're going to say you
01:08:35
don't think that story was accurate or was unfair blah blah
01:08:37
blah but knowing what you do about Travis is there a version
01:08:40
of him that could have come back and actually Different.
01:08:43
Like I think cloud kitchens is going to be bigger than Uber.
01:08:46
He's got the people who went there went for him.
01:08:49
Well, that bar keeps lowering. So that's good.
01:08:50
That's good for him. No nobody.
01:08:53
But people who went to clown kitchens wanted to work with
01:08:57
someone like that, right? And they love the values and by
01:09:02
the way, the values that were changed from the Travis of
01:09:05
drawer just, you know, besides the, you know, we do the right
01:09:08
thing period, which was the number one thing that Derek came
01:09:11
in with No, Russ were were largely sort of interchangeable.
01:09:14
Like most corporate values are, but I think we used to talk
01:09:18
about this. I remember having conversations
01:09:20
with Travis in 2016, and we were talking about when you're, when
01:09:25
you get this read Hoffman's thing as pirate to.
01:09:28
I forget what the other thing is you move to, but we were talking
01:09:31
about how we move the company to be much more of a civilization
01:09:36
than a, than a tribe, you know, which is one way to think about
01:09:38
Pirates to sort of a captain of a ship and we I knew that you
01:09:42
have to change some of these things.
01:09:44
Even if you don't want to, you don't think the company is going
01:09:48
to be as successful or successful fast because the
01:09:51
world can't handle it. There's too many stakeholders.
01:09:54
When you get to be a 20 person company cities all over
01:09:57
the world, Regulators investors. You just have to be a little
01:10:02
more moderate and this is what this is where I give dark credit
01:10:07
card, is a great diplomat. He is kind of calm the waters
01:10:11
that allowed the company to go public.
01:10:14
Those are all things that would have had, we would have had to
01:10:18
do after a leave of absence to actually make the come to
01:10:22
censor. And of course it's possible if
01:10:23
you believe in the mission enough and, you know, that's
01:10:25
what it takes to succeed in the mission.
01:10:27
You do that. We just didn't do it soon
01:10:29
enough. But that what seems to be the
01:10:31
problem though, is that there weren't there were seems to be a
01:10:33
significant contingent of people that didn't think Travis could
01:10:36
do that. Could be that person.
01:10:37
It was benchmark. Mark, well, now, there are
01:10:41
people inside the company that we're leaking.
01:10:42
I mean, you said so yourself, sure.
01:10:44
People know that, when they know that they're the same people now
01:10:46
who cut the stock price in half and 90% of the people of a
01:10:51
treated and they have the same level of Investigations and
01:10:54
scrutiny just with the nicer guy on top.
01:10:57
Who's more likeable? Yeah.
01:10:58
I was sort of going to go into the valuation.
01:11:00
Yeah. The path to Uber being like a
01:11:02
200 billion dollar company like to some degree dhara has done
01:11:06
some of the things you wanted. He's Spun off, you know,
01:11:11
self-driving spun off some of the some of the stuff that
01:11:15
wasn't working. Isn't it possible that like he
01:11:19
just inherited a business that had sort of a ceiling for how
01:11:21
much money it can make? I mean, Uber pool.
01:11:24
When you guys were, there was like a big part of the future of
01:11:28
the company and driving down prices to increase.
01:11:30
Him was so huge. The Mission Pool is basically
01:11:34
failed to some degree. Obviously, you were extremely
01:11:37
right on food. I know you're going to say,
01:11:39
invest more and more in food, but like, he basically to build
01:11:44
the business you wanted had to move outside of ride sharing and
01:11:47
sort of jump from the business. You build to other things.
01:11:50
Or you think there's some magic trigger on ride-sharing that
01:11:53
he's failing failing to monetize.
01:11:56
Yeah. So so couple things losing to
01:11:59
doordash the market. Share lead in the US was a
01:12:03
thirty billion dollar mistake and that happened from 2018
01:12:07
2020. Earned our has, you know, tenure
01:12:11
that was, you know, there were 30 billion dollars today.
01:12:15
They're twice as big as ubereats and that lead was inverted when
01:12:19
the company was handed to him big mistake.
01:12:22
That's number one. Number two, I think selling
01:12:24
southeast Asia to grab was a mistake, the selling the to
01:12:27
selling China and Russia. You had to do in the long term
01:12:31
because ultimately, the government's were not going to
01:12:32
let a local company lose. They let us be second place, but
01:12:37
they never let us be first place.
01:12:39
Southeast Asia was a different ball game but and he could be
01:12:42
Kareem also. So instead he paid three billion
01:12:44
dollars for green, he paid three point seven billion dollars for
01:12:48
Postmates. Holy cat is going to go down as
01:12:50
one of the worst deals of this decade.
01:12:54
All those things are going to be right down.
01:12:55
Jump by well, they wanted GrubHub, right?
01:12:57
I mean, they basically, you know, got second prize in this,
01:13:00
you know, the sweepstakes to buy us as second prize, was a booby
01:13:04
prize because, yeah. It's like not even a set of
01:13:07
steak knives. Yeah.
01:13:09
Like that should have been coming to his on bankruptcy.
01:13:13
Watch. Right right.
01:13:14
Well there's an argument that your propping up food delivery
01:13:17
evaluations by giving you know, there's a valuation game there.
01:13:20
You don't want to. If you let Postmates go
01:13:23
bankrupt, you might have lost more money in sort of the
01:13:26
personal. You don't think so good?
01:13:28
No, no, no. No over was still consolidating
01:13:31
their financials at that time. You couldn't tell rides from
01:13:33
food delivery. They weren't splitting it out.
01:13:35
Those Acquisitions were just terrible and that and that
01:13:38
dilution Ocean, by the way, and the debt Uber has now, or
01:13:42
really, like, uber has more depth and cash right now, it's
01:13:45
the only one of these companies that has that ratio.
01:13:47
That's inverted, so the food delivery mistake, but the
01:13:49
ride-sharing thing is there are prophecy made in that business.
01:13:52
You just have to do it efficiently and there's
01:13:55
companies now that are called bolt in Europe.
01:13:58
And yes year in North Africa and in driver who are newer, Roger
01:14:03
companies who've just built their systems cheaper and
01:14:06
they're doing less commissions to drivers and Eating Uber rides
01:14:10
alive in these places and you're going to see that in 1224
01:14:14
months, they're going to have lift size competitors and all
01:14:17
the regions where they were dominant, but it would involve
01:14:20
cannibalizing their existing business, right?
01:14:22
Let's commissions paid by drivers, right there, giving
01:14:25
drivers more of the Prophet. The give them more of the
01:14:27
prophets. Okay, which is a very even
01:14:29
harder business. No, no, but been doing it
01:14:32
because they're do a lower cost structure there.
01:14:33
Being more efficient and how they work.
01:14:35
Rudra. Yeah, you think there's an
01:14:37
efficiency in? In a dry chair business that can
01:14:40
allow drivers to make more money.
01:14:41
Consumers not to pay more and boober is not able to do that.
01:14:45
Yes. Interesting.
01:14:47
They're doing no layoffs right now.
01:14:48
No Rifts that Uber right now. 28 employees none.
01:14:52
Right now literally right now and we'll see, we'll see what
01:14:55
happens. That is surprising.
01:14:56
I mean, 28 by the way, you don't need the city teams as
01:14:59
much as it did back in the day you needed City teams because
01:15:01
you were handing drivers phones to use in their cars and so you
01:15:05
know you were doing signing them up now all the stuffs online
01:15:08
they're To be bloated. And that's a, that's an anchor.
01:15:11
It's a boat anchor. You can't be doing twenty five
01:15:14
billion dollars in revenue and making no profits.
01:15:17
None forget the Investments up and down but you guys I mean the
01:15:21
Travis era was certainly not the prophet Sarah, right?
01:15:24
I mean no no no it's not like you guys were like about to hit
01:15:27
a switch and suddenly there was going to be cash flow coming out
01:15:29
the windows. Sure.
01:15:30
But we were also weren't public for a reason.
01:15:32
We're like we're gonna get to a place where you have the right
01:15:35
market, share and right discipline and then we'll go
01:15:37
public. Do you think it?
01:15:38
He's good like the American economy, I mean, interest rates
01:15:41
were low. Investors want to invest in
01:15:42
growth? You are a natural outcropping in
01:15:45
some ways of the economic environment that existed.
01:15:47
But like, do you think the American economy should be run
01:15:50
in such a way that a company like, uber is given such a Long
01:15:54
Leash to burn through billions to try and sort of figure
01:15:58
various things out? I mean, Big Ideas are always
01:16:01
going to cost a lot of money. I mean, you know, SpaceX is
01:16:04
raised four billion dollars Tesla's raise 15 billion.
01:16:09
Are you that these things aren't Innovative and additive to the
01:16:13
world you can? But you could I could argue the
01:16:15
Counterpoint to which is like billions of dollars went into
01:16:18
driver, right? Or subsidies.
01:16:20
And is that really that's not a Space Racer.
01:16:22
I heard we're not building, you know?
01:16:24
So it is amazing. How much people resent noubar
01:16:27
when like drivers and Riders? Both got a bunch of free money
01:16:31
that is. I feel like nobody gives you
01:16:33
credit for that. It's like, who got people
01:16:35
talking about on the on the Riders side, sort of the
01:16:37
millennial subsidy. But nobody really wants to
01:16:40
acknowledge that there was like money given to drivers that
01:16:42
like, didn't make sense long term, how much do you do?
01:16:45
You know what is the number for how much Uber has burned through
01:16:48
and enslave time? Do you have a guess?
01:16:50
Take the total pay. The total capital is like 25
01:16:54
billion when you include the debt, you know.
01:16:56
So debt has to be paid back but that's the money used to finance
01:17:00
the business. It's - 25 billion right now.
01:17:03
If you look in the I think the paid-in capital line on the
01:17:06
balance sheet and something like 25, 26 billion.
01:17:09
Yeah, I mean in certain ways, I kind of feel like, you know, the
01:17:12
Travis Emil era of uber are especially now we're in a kind
01:17:15
of enviable position to analyze. A lot of this stuff and you can
01:17:18
kind of play, what would have happened if Travis had stayed
01:17:21
because you know it you're not there, right?
01:17:23
If the stock price was a hundred bucks, we wouldn't have it as
01:17:27
conversation, I'd be on a boat. I feel like, guys what you're
01:17:32
doing, okay, I'm doing just fine, but I'd be like.
01:17:35
This company is a gem and in my view, it's being It's being
01:17:39
Yahoo fight. Yeah, and that's my, that's why
01:17:42
Expedia fide. And they think that I'm doing
01:17:45
this because I have a grudge or am angry, I don't care.
01:17:47
I'm a bigger shareholder that entire management team combined.
01:17:50
I wanted to do cluding dhara including Dora and so I care
01:17:54
about it doing well, I hate when it makes mistakes for the first
01:17:57
two years. I was in the background giving
01:17:59
door advice when he wanted it. I was do nothing but suppose you
01:18:04
did you go to Bill Ackman and say let's take it over.
01:18:07
I went to every And the planet and be like, what does it take
01:18:12
to put pressure on a company to do better?
01:18:16
And I think, you know, that's still a possibility, you'll see
01:18:18
out there, but who knows with you affiliated or look?
01:18:22
I don't the Notions of what one of the things that were said in
01:18:25
the super files released. They did.
01:18:28
It's like they make actually a big deal about 90% of the Uber
01:18:30
employees are different. Now, that's a 90%, which is
01:18:33
like, for a tech company were like, hello, that's a bad thing.
01:18:41
Other people have been feasting on Uber Talent, like, give me a
01:18:44
break. So the notion of going back in
01:18:46
there and doing anything like trying to reform the culture.
01:18:49
So, it's somewhere in between where it was and where it should
01:18:51
be, is, is my the I don't think, I don't think I could do it.
01:18:56
What are you still in this space?
01:18:57
I honestly, what happen with yours back or is that could be
01:19:01
closing in ten days, which company did you buy?
01:19:03
Or we bought a Quantum Computing company called d-wave?
01:19:06
Oh yeah. Yeah, yeah.
01:19:10
Community like, last two questions on this.
01:19:12
We gotta bring this plane of your Landing, I know.
01:19:14
Yeah. Do you know how it's going to
01:19:15
land? Because I don't, I do, I do I
01:19:17
know what I want to ask. You don't think these losses are
01:19:19
an overhang from Ubers aggressive entry into these
01:19:22
places that suddenly are having some blowback.
01:19:25
And what's your statue of limitations, Tom have, how many
01:19:27
years is it? Not my false 10 years from now
01:19:31
20? I don't know.
01:19:33
Where when is it when is the buck stopped at DARS desk when
01:19:38
You're not doing your the activists phase is sort of a
01:19:42
you're like I don't want to, that's not happening.
01:19:44
Do you have another I mean after this back?
01:19:47
Yeah I mean I'm sitting on three other.
01:19:49
No I'm done with this backstage I'm sitting on three other
01:19:52
private company boards. I'll be on the public company
01:19:54
board with d-wave and Quantum through a lot in the background
01:19:58
and Ma and helping companies. Raise money, work with Breck's.
01:20:02
Go puff revolute, some new younger companies that I think
01:20:06
can be huge one called Cal she The archon called Dandy Dental.
01:20:10
So I got a lot of I'm trying to play this bill Campbell role as
01:20:14
a chief outside advisor, when I'm not on the board but I can
01:20:18
take a young CEO and Mentor them a little bit.
01:20:21
Help them with fundraising strategy.
01:20:23
I mean, a learn from my mistakes navigate.
01:20:26
The kind of world is it is your public reputation, your
01:20:28
reputation among like uber people?
01:20:31
I do think, like, within Uber world you're seen as.
01:20:33
Yeah. It's sort of a mentor.
01:20:34
Someone who's been really good at like looking after your ex
01:20:38
employee. Why he's, I am willing to say
01:20:41
that. I do think the sort of contrast
01:20:43
between the public and private reputation especially when it
01:20:47
comes to mentorship is pretty, pretty strike.
01:20:49
And I would actually add to that, you know, one of the
01:20:52
things I've been most struck by and Reporting on Uber over the
01:20:54
last year. Is that, I find that a lot of
01:20:56
current and former employees have very mixed opinions on
01:20:59
Travis. Even if they like the era and
01:21:01
reminisce about the era they're conflicted over you know the
01:21:04
things that they think he's responsible for and they can
01:21:07
whatever work that out with her therapist.
01:21:08
Yes. But but I don't get that about
01:21:11
you almost universally. The people that worked with you
01:21:15
feel. Very fondly about your
01:21:16
leadership and, you know, your advisor them Post company and I
01:21:19
think that is, you know, a testament to maybe what you've
01:21:23
done since you've left over and maybe them just putting all
01:21:25
their negative feelings about that era on, Travis, it, not on
01:21:27
you, but, but I it's consistent. I can tell you that a man.
01:21:31
Well, one thing is important to me to mention is I had one of
01:21:34
the most diverse teams that Uber the women and who were worked on
01:21:37
my team and our partners, H + VC, firms CEOs.
01:21:41
I mean, I really now was that me taking care of them, that was
01:21:44
just, they were great people. I never had complaints about my
01:21:48
leadership. It was very, it was the most
01:21:50
racially and diverse group in the company, had the highest
01:21:54
rating as a leader and I was proud of that and yeah, I think
01:21:58
me being, you know, I criticize Travis in private not in public
01:22:02
that's just my style and it did you criticize Travis enough did
01:22:07
you push back on Travis? Or did he like having people who
01:22:10
are sort of, like, that's not a yeah.
01:22:12
I mean so I didn't say that word.
01:22:14
But yeah, but he doesn't want anyone to say no.
01:22:16
I mean, that's really what. Yeah, so, I would, at least say
01:22:21
this on a relative basis, I did more than anyone else in history
01:22:25
of giving him feedback, whether was investors or other leaders,
01:22:30
whatever. Because we had a relationship
01:22:32
that allowed for that. And I cultivated that on purpose
01:22:34
because I wanted to be someone who is able to be A voice there
01:22:39
and he listened to me. I remember just, I know this is
01:22:42
hard to imagine. I remember you telling people.
01:22:44
It was 28 people in my group.
01:22:46
I had 300 employees so I didn't have the bulking please.
01:22:49
I didn't run HR operations, legal Finance.
01:22:52
I'm in business and corporate development.
01:22:54
So I read about gray ball in the New York Times.
01:22:57
I didn't know about it. I was just not involved in a lot
01:23:01
of, I didn't know what a kill switch was until I read about it
01:23:04
in one of your articles. So I was just not involved in
01:23:08
lots of Those parts of the businesses that gotten rid
01:23:10
about, I was involved in Korea. I was wrong.
01:23:14
Hello. I went to a karaoke bar and
01:23:16
saying, you know, Sweet Child of Mine, that was me, but I was in,
01:23:19
and I was involved in fundraising and Ma and and
01:23:23
unfortunately, I was involved in the press and I shouldn't have
01:23:26
been. I was not a good, I don't have a
01:23:27
good Instinct on press and so obviously like yeah, I was but
01:23:36
but everything else like I worked hard.
01:23:38
On unconvincing us to spend as little as we could in the
01:23:42
autonomous car stuff. I worked hard and trying to get
01:23:44
us to buy lift. I worked hard and tried selling
01:23:47
us the deed selling our operations in DD something, our
01:23:49
business Russia. So I didn't succeed on the lift
01:23:52
one. I wish I would I didn't succeed
01:23:53
on buying doordash. I wish I succeeded.
01:23:55
My last question then reflecting as you can on all of this.
01:23:58
I mean, do you think Uber even though you think the company is
01:24:01
not particularly well run right now and it's value isn't what it
01:24:03
should be blah, blah, blah has it been a good thing for the
01:24:06
world. Do you think?
01:24:07
Because I really do think Burr is responsible for the Giga
01:24:10
fication and and the whole uberX thing exists and will probably
01:24:13
never go away because it's a very attractive model one way or
01:24:16
the other. Do you think it's been a good
01:24:17
thing? I mean, do you think the world
01:24:19
is a better place because Uber exists because, you know,
01:24:21
contract labor is become de facto and a lot of companies II.
01:24:24
By the way, I'm not taking a stance on it, I believe it or
01:24:27
not, I do not have a stance on this Mister you say no like your
01:24:30
tone belies. Your stance.
01:24:32
Tom says, so of course, it's a good thing.
01:24:35
Look, the I think over time, if you did a longitudinal study,
01:24:38
Buddy, ten years from now, the number of drunk driving deaths
01:24:41
that boober has helped avoid and ride sharing.
01:24:44
It will be dramatic the ability for people to live in the outer
01:24:48
boroughs of cities and reliably get two jobs is going to be how
01:24:53
you measure, that would be incredible if you ask any person
01:24:56
of color in New York City, what the taxi system was like for
01:24:59
over and how and you say we're going to take away ride-sharing
01:25:01
from you, you will get like some visceral responses of how
01:25:06
discriminatory the system was not only in our country.
01:25:08
Three but around the world. So there are lots of good things
01:25:11
that when you talk about the labor peace in the gig of
01:25:13
vacation, peace, I don't know people, work differently, is it
01:25:16
because of uber that Uber cause beautification.
01:25:19
And we're all that seems kind of nuts.
01:25:21
Like, it just seems like one of the things that happened and by
01:25:25
the way, it's not like these taxi jobs were great.
01:25:28
It's like you're displaced a shitty just like a really shitty
01:25:32
job with something that was less back.
01:25:34
And so yes, net net, it was better for the world for sure.
01:25:38
Great strong says, I love it. I love it.
01:25:41
Well right, thank you, this is so much.
01:25:42
This is I'm glad. So now I need to find a way to
01:25:45
you know. After a big we had Parker Conrad
01:25:48
on our first one which was also like one of my foundational
01:25:50
skin. I do think like, yeah, people in
01:25:52
scandals, you should just come on in the moment.
01:25:54
I feel like it's better to like, don't just let the headlines.
01:25:57
Destroy you, your don't you wish you'd been out there more like
01:26:00
during this period. I do.
01:26:02
But I do wish on the career thing.
01:26:04
The crazy thing was such a garbage that I wish I was just
01:26:07
like, look, here's what happened.
01:26:08
I made a mistake. Admitted at the time it wasn't
01:26:10
what it just you know if you want to crucify me for that you
01:26:13
better not live in a glass house because anyone who dismisses in
01:26:16
Korea goes these things. And you know if you want to
01:26:20
judge me judge everyone else the same right, right.
01:26:23
But I do think this one thing for you Eric because I know your
01:26:26
your best buds would girly. Was he on the right side of
01:26:29
history or not? And the same question you asked
01:26:31
me, Tom is like oh it's easy to look back in hindsight and so
01:26:33
you go down better ask him the same question.
01:26:35
Well yeah, he's just like great to me the the The fundamental
01:26:39
model of things are the criticisms that will stand the
01:26:42
test of time where I'm on the more Tom's not going to say what
01:26:45
do you think's. But clearly I'm more defender of
01:26:47
the model and have have sort of been more open about that post
01:26:51
Bloomberg, but I've just in favor of the great story, but
01:26:53
anyway, meal, don't don't believe yourself.
01:26:55
You are very good at talking to the media.
01:26:57
I hope you continue to do it. Thanks so much.
01:27:00
Okay guys good talk to you. Thanks see ya.
01:27:15
Goodbye, goodbye. Goodbye, goodbye, goodbye,
01:27:18
goodbye. Goodbye.
